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All Journal Hasanuddin Journal of International Affairs Journal of Vocational, Informatics and Computer Education
Muhammad Iqbal
Universitas Hasanuddin
Computer Science & IT Education Social Sciences

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Dampak Ekspansi Alibaba Group Terhadap Perkembangan E-Commerce Di Indonesia Muhammad Iqbal; Darwis; Muhammad Ashry Sallatu
Hasanuddin Journal of International Affairs Vol. 2 No. 1 (2022)
Publisher : Department of International Relations, Hasanuddin University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31947/hjirs.v2i1.21012

Abstract

This study aims to find out about the threat of Alibaba Group expansion of local E-commerce in Indonesia, as well as the attitude of the Government of Indonesia to Alibaba Expansion Group, research method used is Descriptive Data collection techniques used by the authors is the form of library research and study Document that is by collecting literature relating to the subject matter to be discussed, and see the developments that occur from the discussion studied by the author. The results of this study indicate that with the existence of Alibaba Group Expansion there are several threats to E-commerce in Indonesia, among others, is the competition between foreign E-commerce companies with large capital in its operation as well as the potential strikes of Chinese production goods caused by access and marketing more easy. The Indonesian government's attitude towards Alibaba Group expansion is by issuing Perpres no.44 of 2016 and the policy of E- commerce Road Map in Indonesia which contains about protection and guidance on local E-commerce in order to compete with foreign players and strengthening Infrastructure to support Ecosystem of E-commerce in Indonesia. Penelitian ini bertujuan untuk mengetahui tentang ancaman ekspansi Alibaba Group terhadap E-commerce lokal di Indonesia, serta sikap pemerintah Indonesia terhadap Ekspansi Alibaba Group, Metode penelitian yang digunakan adalah Deskriptif Teknik pengumpulan data yang digunakan oleh penulis adalah berupa telaah pustaka (library research) dan studi dokumen yaitu dengan mengumpulkan literatur yang berkaitan dengan pokok permasalahan yang akan dibahas, serta melihat perkembangan yang terjadi dari pembahasan yang diteliti oleh penulis.Hasil penelitian ini menunjukkan bahwa dengan adanya Ekpansi Alibaba Group terdapat beberapa ancaman bagi E-commerce di Indonesia antara lain adalah persaingan antara perusahaan E-commerce asing dengan modal yang besar dalam operasinya serta adanya potensi gempuran barang produksi China diakibatkan oleh akses masuk dan pemasaran yang lebih mudah. Sikap pemerintah Indonesia terhadap Ekspansi Alibaba Group ini adalah dengan mengeluarkan Perpres no.44 tahun 2016 serta adanya kebijakan Road Map E-commerce di Indonesia yang mana berisi tentang perlindungan dan bimbingan pada E-commerce lokal agar dapat bersaing dengan pemain asing dan penguatan Infrastruktur untuk mendukung ekosistem E-commerce di Indonesia.
Structural Asymmetry and Collaboration Gap: A Qualitative Case Study Approach to Pentahelix E-Government Implementation in Indonesian Local Government Akbar Muhammad Nur; Alyani Muh. Khair Nurmahdy; Nusri Andi Zulkifli; Nursakti; Muhammad Iqbal
Journal of Vocational, Informatics and Computer Education Vol 4, No 1 (2026): March 2026
Publisher : Academic Bright Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66053/voice.v4i1.427

Abstract

Purpose - This study aims to empirically investigate how Pentahelix collaboration is structured and operationalized in the implementation of E-Government in Soppeng Regency, Indonesia, identify the enabling factors and barriers within the collaborative ecosystem, and evaluate its perceived impacts on local governance and public service delivery. Methods - This study employs a qualitative research design with a single-case study approach. Data were collected from February to April 2025 using three complementary methods: semi-structured in-depth interviews with 25 key informants representing all five Pentahelix stakeholder groups, non-participant observation of coordination meetings and public service points, and document analysis of E-Government roadmaps, policy regulations, and annual reports. Findings -The findings reveal that while the Pentahelix framework contributes to strengthening digital infrastructure and human resource capacity, collaboration remains structurally asymmetric and informal. Academia contributes research and training reactively, the Business sector engages transactionally as vendors, Media serves primarily as a one-way information broadcaster, and the Community participates passively as end-users rather than co-design partners. Persistent challenges include unequal internet access, variable public participation, and a pervasive "collaboration gap" a disconnect between multi-stakeholder inputs and their integration into a coherent transformative strategy. Research Implications – This study demonstrates that the effectiveness of Pentahelix collaboration in E-Government depends on the quality of interaction and integration mechanisms among stakeholders, not merely their formal inclusion, thereby shifting the research focus toward examining collaboration depth, coordination structures, and feedback systems. Originality – This study introduces the novel concept of the “collaboration gap,” providing empirical evidence of the disconnect between multi-stakeholder presence and functional integration while bridging collaborative governance and technology adoption theories in a single analytical framework.
IT Service Quality as A Moderator Between Digital Attendance Application Usage and Employee Performance: Evidence from Indonesian Local Government Nur Aziiza Syam; Asriani; Andi Zulkifli Nusri; Andi Adawiah; Muhammad Iqbal
Journal of Vocational, Informatics and Computer Education Vol 4, No 1 (2026): March 2026
Publisher : Academic Bright Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66053/voice.v4i1.428

Abstract

Purpose - This study aims to analyze the direct influence of digital attendance application (APATOKI) usage and IT service quality on employee performance, as well as to investigate the moderating role of IT service quality in the relationship between application usage and performance within a local government setting. Methods - A quantitative approach with a multivariate regression design was employed. Data were collected from 400 State Civil Apparatus (ASN) personnel in Soppeng Regency, South Sulawesi, who actively used the APATOKI application, selected through purposive sampling based on specific criteria. The instrument utilized a 5-point Likert scale to measure three variables: APATOKI usage, IT service quality, and employee performance. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. Findings -The results demonstrate that both APATOKI usage (β = 0.254, p < 0.05) and IT service quality (β = 0.249, p < 0.05) have a significant positive direct effect on employee performance. More importantly, IT service quality was found to significantly moderate the relationship between APATOKI usage and performance (β = 0.187, p < 0.05). The model explained 69.9% of the variance in employee performance (R² = 0.699). Implications – This study shows that digital performance gains in public sector systems are contingent on the interaction between technology usage and IT service quality, shifting the focus from isolated technology adoption toward integrated system–service ecosystems as drivers of employee performance. Originality – This study provides a novel contribution by empirically demonstrating the moderating role of IT service quality in strengthening the impact of digital application usage on performance, integrating TAM, IS Success Model, and SERVQUAL into a single tested framework within a local government context.
Co-Authors Akbar Muhammad Nur Alyani Muh. Khair Nurmahdy Andi Adawiah Andi Zulkifli Nusri Asriani Darwis Muhammad Ashry Sallatu Nur Aziiza Syam Nursakti