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All Journal International Journal of Nursing and Health Services (IJNHS)
Imelda - Simanjuntak
universitas sumatera utara
Health Professions Nursing Public Health Social Sciences

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THE RELATIONSHIP BETWEEN IMPLEMENTATION OF PRIMARY NURSE ASSIGNMENT METHOD WITH PATIENTS’ SATISFACTION Imelda - Simanjuntak; Albiner Siagian; Sri Eka Wahyuni
International Journal of Nursing and Health Services (IJNHS) Vol. 2 No. 4 (2019): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (167.879 KB) | DOI: 10.35654/ijnhs.v2i4.284

Abstract

Nursing care as an integral part of health care and plays an important role to improve quality healthcare services at hospital. The study aimed to examine the relationship between implementation of primary nurse assignment method with patients’ satisfaction. A cross sectional study design was applied in this study. The findings showed that nursing orientation has strong correlation with patients’ satisfaction (RR-value = 3.64). Whereas, discharge planning was weak correlation with interpersonal communication (RR-value = 1.70). Documentation has stronger correlation with nurses’ skills (RR-value = 4.94) and supervision was weak correlation with nurses’ skill (RR-value = 1.68). This method was effective to implement wide hospital to improve patients’ satisfaction on healthcare services. Keywords: primary nurse assignment method, patients’ satisfaction
Co-Authors Prof. Dr. Ir Albiner Siagian M.Si Sri Eka Wahyuni