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The Importance of Job Satisfaction in Mediating Employee Retention at Dewi Sri Hospital Fahad Fahad; MF Arrozi Adhikara; WD Purwati
International Journal of Nursing and Health Services (IJNHS) Vol. 4 No. 6 (2021): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v4i6.499

Abstract

Introduction: Employee retention is an effort to maintain to stay in the organization to achieve the goals of the organization. Employee retention is said to be good if a company can retain its potential employees to remain loyal to the company for a longer period. Several factors affect employee retention, including workload, job satisfaction, and burnout. Objective: The study aimed to analyze the effect of workload on employee retention with burnout and job satisfaction as intervening factors at Dewi Sri Hospital. Method: A quantitative analytic with a cross-sectional design approach was applied in this study. approach was applied in this study.  A total A total of 224 samples were selected based on the inclusion criteria. were selected based on the inclusion criteria. Results: The results found that Workload, Burnout, and Job Satisfaction were significantly effect on staff performance. Conclusion: The employee retention among staff by managing the workloads to prevent fatigue and burnout and increase job satisfaction. Recommendation: Further study need to conduct the similar study with expand the method and different setting to ensure the feasibility of the study
The Influence of Organizational Trust and Job Satisfaction on Patient Safety Culture with Interprofessional Collaboration as an Intervening Variable Kurnia Ramadhan; MF Arrozi Adhikara; Sandra Dewi
Global Management: International Journal of Management Science and Entrepreneurship Vol. 2 No. 4 (2025): November: International Journal of Management Science and Entrepreneurship
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/globalmanagement.v2i4.437

Abstract

The implementation of patient safety culture in hospitals remains a significant challenge, often leading to adverse events. Establishing a strong patient safety culture requires effective interprofessional collaboration among healthcare professionals to deliver patient-centered care. However, factors such as organizational distrust and job dissatisfaction continue to hinder collaborative efforts and negatively affect the quality of care and patient safety outcomes.This study aims to examine the influence of organizational trust and job satisfaction on patient safety culture, with interprofessional collaboration serving as an intervening variable at MP hospital.  This quantitative associative research used a causal approach involving 93 inpatient nurses as respondents. Primary data were obtained through questionnaires using an ordinal scale based on a 4–1 Likert scale. Data processing employed the three-box method, and data analysis was conducted using Structural Equation Modeling (SEM).The results revealed that organizational trust, job satisfaction, and interprofessional collaboration simultaneously and partially influence patient safety culture. Moreover, interprofessional collaboration was found to mediate the relationship between organizational trust, job satisfaction, and patient safety culture.The study concludes that enhancing patient safety culture can be achieved by strengthening organizational trust and job satisfaction through effective interprofessional collaboration. Hospitals should develop supportive systems that foster care and concern among staff, enhance conflict management, improve performance appraisal mechanisms, and promote open, effective communication across all professional groups involved in patient care. These strategies can create a safer, more collaborative, and high-quality healthcare environment