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Poltak Pardamean Simarmata
Sekolah Tinggi Akuntansi dan Manajemen Indonesia
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Peran Penting SERVQUAL Dalam Peningkatan Kepuasan Konsumen di PT Auto Finance Pematangsiantar Poltak Pardamean Simarmata; Hengki Mangiring Parulian Simarmata; Doris Yolanda Saragih
Jurnal Akuntansi Dan Manajemen Indonesia (JAMIN) Vol 4 No 1 (2022)
Publisher : SEKOLAH TINGGI AKUNTANSI DAN MANAJEMEN INDONESIA (STAMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55622/jamin.v4i1.443

Abstract

Non-bank financial institutions such as leasing need to provide the best service to consumers. In the midst of high competition between financial institutions and banks, PT Bussan Auto Finance Pematangsiantar must understand the competitive strategy by using a customer service strategy. This study aims to determine the effect of SERVQUAL on consumer satisfaction at PT Auto Finance Pematangsiantar. The sample used in this study was 98 people with a non-probability sampling technique with the slovin model. The primary data collected was then processed using SPSS software. The data were tested with validity, reliability and normality tests. Then a hypothesis test was conducted to determine whether there was a significant effect and a determinant coefficient test was conducted to determine the magnitude of the influence between variables. The results showed that there was a significant positive effect between service quality and customer satisfaction of 76.5% while the remaining 23.5% was influenced by other variables. To develop this research, other variables such as marketing mix and customer relationship management can be used.
Sosialisasi Dampak Covid-19 Terhadap Kesehatan di UPTD Puskesmas BP Nauli Kecamatan Siantar Marihat Hengki Simarmata; Nancy Florida Siagian; Doris Yolanda Saragih; Poltak Pardamean Simarmata; Andy Wijaya; Sisca
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 1 No. 2: Mei 2022
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pandemi Covid-19 yang melanda dunia khususnya Indonesia telah mengubah tatanan hidup manusia. Di awal masa pandemi Covid-19, setiap hari ada ratusan korban berjatuhan dan membuat ketakutan dimana-mana. Sampai sekarang vaksin telah dilakukan namun belum mampu mengatasi Covid-19. Oleh karena itu masyarakat diminta untuk tetap menjaga kesehatan dan mengikuti protokol kesehatan yang telah di imbau oleh Pemerintah Indonesia. Pencegahan penyebaran virus Covid-19 telah dilakukan dengan melakukan Lock down, Sosial Distancing, Physical Distancing dan penerapan Pembatasan Sosial Skala Besar (PSBB). Pemerintah Indonesia melakukan beberapa kebijakan seperti Instruksi Presiden Republik Indonesia untuk Work From Home (WFH) bekerja dari rumah. Bekerja dari rumah atau work from home yang dilaksanakan saat ini merupakan tindak lanjut atas imbauan Presiden Joko Widodo. Politeknik Bisnis Indonesia dan Sekolah Tinggi Akuntansi dan Manajemen Indonesia merupakan Perguruan Tinggi di Kota Pematangsiantar mengambil bagian dalam pengabdian masyarakat dalam penuntasan penyebaran Covid-19.
Analisis Tingkat Produktivitas Petani Padi di Kelurahan Simarimbun Poltak Pardamean Simarmata; Muhammad Yunus; Putra Arys Arianto Manurung
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 2 No 2 (2019): Jesya Volume 2 Nomor 2 Periode Juni 2019
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v2i2.91

Abstract

This study aims to (1) know the factors that affect the productivity of wet land paddy farming in Siantar Marimbunsub-district of Kelurahan Simarimbun Regency (2) know the optimal using level of production factors in rice farming in Siantar Marimbunsub-district, Kelurahan Simarimbun regency. The analytical method used to analyze the factors that influence productivity is Multiple Linear Regression Analysis, and to determine the optimal level of use of production factors used NPM approach. Based on the result of research, it is found that (1) the use of Labor production factor (X1), Seed (X2), Urea Fertilizer (X3),Sp36 Fertilizer (X4), KCl Fertilizer (X5), Pesticide (X6) and Dummy influenced 84,42% productivity of rice paddy that shown by the coefficient of determination (R2) of 0.8442 while the remaining 15.58% influenced by other factors not described in this study. Regression results partially obtained that the use of labor production factor (X1) did not significantly affect productivity while the use of seed production factors (X2), fertilizer (X3), and pesticide (X4) had a significant effect on the productivity of wetland rice farming. (2) The use of wetland paddy production in Siantar Marimbunsub district had not been optimally seen from the result of NPM / Px was not the same as one so it is necessary to increase and decrease the use of production input. The optimal use of production factor for labor was 110 HOK, 60,24 Kg of seed, Urea fertilizer equal to 150 Kg, Sp36 fertilizer equal to 70 Kg, KCl fertilizer equal to 67 Kg and pesticide equal to 128,68 ml
HOTS QUESTION ON STUDENTS’ WRITING ABILITY IN REPORT TEXT AT BUSINESS MURNI SADAR POLYTECNIC Doris Yolanda Saragih; Poltak Pardamean Simarmata
Jurnal Ekonomi dan Bisnis (EK&BI) Vol 3 No 2 (2020)
Publisher : Politeknik Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37600/ekbi.v3i2.194

Abstract

This research was about applying HOTS question on students’ writing ability in report text at Business Murni Sadar Polytechnic , which the problem of this research was “What extent to the students’ writing ability in report text by applying HOTS question at Business Murni Sadar Polytechnic ?” and the objective of this research was to find out the extent of students’ writing ability in report text by applying high order thinking skill (HOTS) question at Business Murni Sadar Polytechnic. The method that used in this research was quantitative research design. The population of this research was students of Business Murni Sadar Polytechnic Population of this research were 100 students. The sample of this research were 60 students with divided into 30 students as experimental class and 30 students of as control class. The analysis of this research showed that the mean score of pre- test of the experimental group was 53, 566 and control group was 54, 1. The mean of post-test of the experimental group was 82, 066 and control group was 67, 033. Testing hypothesis showed that t-test (4,0003) was higher than t-table (1,671) at level of significant 5% for two tailed test. It meant that applying HOTS Question on students’ writing ability in report text gave a good contribution. Based on the result, it can be seen that the students’ writing ability in report text increased. It meant that there was an extent (improvement) of students’ writing ability in report text by applying HOTS Question at Business Murni Sadar Polytechnic.
KUALITAS PELAYANAN KANTOR KECAMATAN TERHADAP KEPUASAN MASYARAKAT DOLOK BATU NANGGAR DI KABUPATEN SIMALUNGUN Poltak Pardamean Simarmata; Hengki Mangiring Parulian Simarmata; Doris Yolanda Saragih
Jurnal Ekonomi dan Bisnis (EK&BI) Vol 3 No 1 (2020)
Publisher : Politeknik Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37600/ekbi.v3i1.119

Abstract

Service quality is one of the most important in government services because society will give good value from the services of their community. The purpose of this study was to determine the magnitude of the influence of the quality of public services on community satisfaction in Simalungun district, This study used a qualitative method and the data was collected by using questioner and observation method . The sample is using 100 samples with random sampling. The data collected then tested the validity and reliability and then analyzed using linear analysis using SPSS. From this study, it can be seen that there is a positive and significant influence on service satisfaction in the Dolok Batu Nanggar sub-district of 53.8% while 46.2% is influenced by other variables not examined in this study. For further research can be develoedp using relationship management or loyalty variable.
Pengaruh Latar Belakang Pendidikan Terhadap Kinerja Pegawai di Kantor Desa Nagori Naga Dolok Hengki Mangiring Parulian Simarmata; Poltak Pardamean Simarmata; Doris Yolanda Saragih
MAMEN: Jurnal Manajemen Vol. 2 No. 1 (2023): Januari 2023
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/mamen.v2i1.1415

Abstract

Reliable Human Resources (HR) is the primary key in the Organization. This study aims to determine the influence of educational background on team member performance at the Nagori Naga Dolok Village Office, Simalungun Regency. The research uses qualitative and descriptive approaches to obtain the data by distributing questionnaires. The sample used by all Village Office employees was 33 people. Data was collected and then tested for validity, reliability test, and normality test. The analysis technique used is simple linear regression analysis using SPSS software. The hypothesis test results are proven where the significance value is below 0.05, meaning that educational background has a significant positive effect on team member performance at the Nagori Naga Dolok Village office, Simalungun Regency. The magnitude of the influence of variable X on variable Y, with a linear regression test of 0.642, means that the extent of the impact of variable X on variable Y is 64.2%. The remaining 35.8% is influenced by other factors not examined in this study.
Sosialisasi Dampak Covid-19 Terhadap Kesehatan di UPTD Puskesmas BP Nauli Kecamatan Siantar Marihat Hengki Simarmata; Nancy Florida Siagian; Doris Yolanda Saragih; Poltak Pardamean Simarmata; Andy Wijaya; Sisca
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 1 No. 2: Mei 2022
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pandemi Covid-19 yang melanda dunia khususnya Indonesia telah mengubah tatanan hidup manusia. Di awal masa pandemi Covid-19, setiap hari ada ratusan korban berjatuhan dan membuat ketakutan dimana-mana. Sampai sekarang vaksin telah dilakukan namun belum mampu mengatasi Covid-19. Oleh karena itu masyarakat diminta untuk tetap menjaga kesehatan dan mengikuti protokol kesehatan yang telah di imbau oleh Pemerintah Indonesia. Pencegahan penyebaran virus Covid-19 telah dilakukan dengan melakukan Lock down, Sosial Distancing, Physical Distancing dan penerapan Pembatasan Sosial Skala Besar (PSBB). Pemerintah Indonesia melakukan beberapa kebijakan seperti Instruksi Presiden Republik Indonesia untuk Work From Home (WFH) bekerja dari rumah. Bekerja dari rumah atau work from home yang dilaksanakan saat ini merupakan tindak lanjut atas imbauan Presiden Joko Widodo. Politeknik Bisnis Indonesia dan Sekolah Tinggi Akuntansi dan Manajemen Indonesia merupakan Perguruan Tinggi di Kota Pematangsiantar mengambil bagian dalam pengabdian masyarakat dalam penuntasan penyebaran Covid-19.
Menumbuhkan Jiwa Entrepreneurship Jamur Tiram Mahasiswa Sekolah Tinggi Akuntansi dan Manajemen Indonesia Hengki Mangiring Parulian Simarmata; Henry Dunan Pardede; Doris Yolanda Saragih; Poltak Pardamean Simarmata; Erikson Damanik
AMMA : Jurnal Pengabdian Masyarakat Vol. 1 No. 12 (2023): AMMA : Jurnal Pengabdian Masyarakat
Publisher : CV. Multi Kreasi Media

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Abstract

Pelatihan Entrepreneurship Jamur Tiram Mahasiswa Sekolah Tinggi Akuntansi dan Manajemen Indonesia. Kegiatan ini merupakan salah satu cara untuk menumbuhkan semangat wirausaha dikalangan anak muda. Kegiatan dilakukan dengan memberikan seminar tentang wirausaha, kegiatan praktek langsung bagaimana membudidayakan jamur tiram, sampai pada kegiatan pengolahan dan pemasaran jamur tiram. Kegiatan ini mendapat respon yang sangat baik dari peserta latihan. Kegiatan itu tidak hanya berupa penjelasan saja tetapi langsung mengadakan praktek bagaimana membuat wadah jamur tiram, proses penyemaian bibit, perawatan, pengolahan sampai pengepakan jamur tiram yang sudah siap dipasarkan. Hasil pengabdian 90% mahasiswa tertarik untuk mempelajari lebih jauh bagaimana mengelola jamur tiram dan 80% tertarik untuk mengembangkan pemasaran olahan jamur tiram.
Sosialisasi Dampak Covid-19 Terhadap Kesehatan di UPTD Puskesmas BP Nauli Kecamatan Siantar Marihat Hengki Simarmata; Nancy Florida Siagian; Doris Yolanda Saragih; Poltak Pardamean Simarmata; Andy Wijaya; Sisca
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 1 No. 2: Mei 2022
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/joongki.v1i2.401

Abstract

Pandemi Covid-19 yang melanda dunia khususnya Indonesia telah mengubah tatanan hidup manusia. Di awal masa pandemi Covid-19, setiap hari ada ratusan korban berjatuhan dan membuat ketakutan dimana-mana. Sampai sekarang vaksin telah dilakukan namun belum mampu mengatasi Covid-19. Oleh karena itu masyarakat diminta untuk tetap menjaga kesehatan dan mengikuti protokol kesehatan yang telah di imbau oleh Pemerintah Indonesia. Pencegahan penyebaran virus Covid-19 telah dilakukan dengan melakukan Lock down, Sosial Distancing, Physical Distancing dan penerapan Pembatasan Sosial Skala Besar (PSBB). Pemerintah Indonesia melakukan beberapa kebijakan seperti Instruksi Presiden Republik Indonesia untuk Work From Home (WFH) bekerja dari rumah. Bekerja dari rumah atau work from home yang dilaksanakan saat ini merupakan tindak lanjut atas imbauan Presiden Joko Widodo. Politeknik Bisnis Indonesia dan Sekolah Tinggi Akuntansi dan Manajemen Indonesia merupakan Perguruan Tinggi di Kota Pematangsiantar mengambil bagian dalam pengabdian masyarakat dalam penuntasan penyebaran Covid-19.
Sosialisasi Dampak Covid-19 Terhadap Kesehatan di UPTD Puskesmas BP Nauli Kecamatan Siantar Marihat Hengki Simarmata; Nancy Florida Siagian; Doris Yolanda Saragih; Poltak Pardamean Simarmata; Andy Wijaya; Sisca
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 1 No. 2: Mei 2022
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/joongki.v1i2.401

Abstract

Pandemi Covid-19 yang melanda dunia khususnya Indonesia telah mengubah tatanan hidup manusia. Di awal masa pandemi Covid-19, setiap hari ada ratusan korban berjatuhan dan membuat ketakutan dimana-mana. Sampai sekarang vaksin telah dilakukan namun belum mampu mengatasi Covid-19. Oleh karena itu masyarakat diminta untuk tetap menjaga kesehatan dan mengikuti protokol kesehatan yang telah di imbau oleh Pemerintah Indonesia. Pencegahan penyebaran virus Covid-19 telah dilakukan dengan melakukan Lock down, Sosial Distancing, Physical Distancing dan penerapan Pembatasan Sosial Skala Besar (PSBB). Pemerintah Indonesia melakukan beberapa kebijakan seperti Instruksi Presiden Republik Indonesia untuk Work From Home (WFH) bekerja dari rumah. Bekerja dari rumah atau work from home yang dilaksanakan saat ini merupakan tindak lanjut atas imbauan Presiden Joko Widodo. Politeknik Bisnis Indonesia dan Sekolah Tinggi Akuntansi dan Manajemen Indonesia merupakan Perguruan Tinggi di Kota Pematangsiantar mengambil bagian dalam pengabdian masyarakat dalam penuntasan penyebaran Covid-19.
Co-Authors Andy Wijaya Doris Yolanda Saragih Erikson Damanik Hengki Mangiring Parulian Simarmata Hengki Mangiring Parulian Simarmata Hengki Simarmata Henry Dunan Pardede Muhammad Yunus Nancy Florida Siagian Putra Arys Arianto Manurung Sisca Sisca