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All Journal JURISMA: Jurnal Riset Bisnis & Manajemen JIKA: Jurnal Ilmu Keuangan dan Perbankan CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis International Journal of Management Research and Economics
Trustorini Handayani
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN PADA MQ GUEST HOUSE BANDUNG Trustorini Handayani
JURISMA : Jurnal Riset Bisnis & Manajemen Vol 2 No 2: Oktober 2012
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jurisma.v2i2.388

Abstract

ABSTRAKMQ Guest House is company which active in hotel service. It has also incorporated the introduction on “Management Qolbu” concept. MQ Guest House in a few last month experiences downdraft of number of lodging costumers estimable resulted from the competitor in region north Bandung. But MQ Guest House has excellence service that is having attention to customer or client by listening by critics, suggestion, and sigh felt by customer or client. Hence writer interests to do elite with headline “The Influence of Service Quality on the Customer Loyalty of MQ Guest House Bandung”.The purposes of this research is to know the respondents conceptions to the service quality of MQ Guest House Bandung, to know the customer loyalty at MQ Guest House Bandung, and to know the influence of services quality to the customer loyalty of MQ Guest House Bandung.The method that us in this research is explanatory survey method, this research kind is descriptive and verivicative analysis, with using sample from population in company by 100 respondent with using questioner as data collection tool, and to make it simple in analyze the data, writer used SPSS 13 for Windows.The result of this research showed that r is 0,873%, this show that there a strong relation, one way and significant between service quality and customer loyalty. While determination coefficient resulted 76,2% and rest is 23,78% influenced by in other factor such as a price, competitor, and many other. This showed is that if service quality increased so customer loyalty also increased at MQ Guest House Bandung.Keyword: Service Quality, Customer Loyalty
ANALISIS PENGEMBANGAN KARIR PENGARUHNYA TERHADAP KEPUASAN KERJA KARYAWAN PADA KANTOR PUSAT PT.JALUR NUGHRAHA EKAKURIR (JNE) BANDUNG Trustorini Handayani; Isniar Budiarti
JURISMA : Jurnal Riset Bisnis & Manajemen Vol 6 No 1: April 2016
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jurisma.v6i1.453

Abstract

ABSTRACT
ANALISIS KINERJA KEUANGAN BERDASARKAN RASIO LEVERAGE PADA PRIMER KOPERASI UNIT DESA (KUD) PUSPA MEKAR KAB. BANDUNG Trustorini Handayani; Dian Purnama
Jurnal Ilmu Keuangan dan Perbankan (JIKA) Vol 3 No 1: Desember 2013
Publisher : Program Studi Keuangan & Perbankan, Fakultas Ekonomi dan Bisnis, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jika.v3i1.352

Abstract

ABSTRAKTujuan penelitian ini adalah untuk mengetahui kinerja keuangan pada Primer Koperasi KUD Puspa Mekar Kabupaten Bandung berdasarkan rasio leverage serta perkembangannya pada periode 2010-2014. Didalam menghitung Leverage dibutuhkan neraca laporan keuangan yang menunjukkan total aktiva, utang dan modal.Metode yang digunakan pada penelitian ini adalah metode deskriptif. Yaitu metode yang menggambarkan objek penelitian berdasarkan pengumpulan dan pengolahan data secara fakta yang relevan, kemudian disusun secara sistematis berdasarkan teori yang ada dan seterusnya ditarik kesimpulan, teknik pengumpulan data yang digunakan adalah penelitian lapangan, dimana penelitian dilakukan melalui wawancara dan observasi, yang selanjutnya dilakukan penyajian data, dan penarikan kesimpulan.Berdasarkan analisa yang telah dilakukan, adanya kenaikan dan penurunan tingkat DAR dan DER pada tahun 2010-2014. Terlihat adanya penurunan pada tahun 2012 pada perhitungan Debt to Asset Ratio (DAR) sebesar (-7,17%) dan Debt to Equity Ratio (DER) sebesar (-15,46%) dan pada tahun 2013 pada perhitungan Debt to Asset Ratio (DAR) sebesar (-17,78%) dan Debt to Equity Ratio sebesar (-32,05%). Penurunan tersebut terjadi dikarenakan adanya simpanan berjangka yang sudah jatuh tempo, hutang koperasi pada tahun tersebut telah menurun, pinjaman dari pihak ketiga sudah berkurang dan terjadi biaya perubahan AD/ART ke notaris.Kata Kunci: Kinerja Keuangan, Rasio Leverage
PENGARUH LABA PER LEMBAR SAHAM DAN NILAI PERUSAHAAN TERHADAP HARGA SAHAM PADA PERUSAHAAN TEKSTIL DAN GARMENT YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2009-2013 Trustorini Handayani; Via Mutiara Sari
Jurnal Ilmu Keuangan dan Perbankan (JIKA) Vol 4 No 1: Desember 2014
Publisher : Program Studi Keuangan & Perbankan, Fakultas Ekonomi dan Bisnis, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jika.v4i1.365

Abstract

ABSTRACTThis study was to determine the effect of Earning Per Share (EPS) and Price to Book Value (PBV) to Stock Price on Textile and Garment companies listed in Indonesia Stock Exchange, both together (simultaneously) or partially.The method is used in this research is descriptive method, verification with quantitative approach. The analytical method used is the method of multiple linear regression analysis. The analytical method used is the method of multiple linear regression analysis. Besides previously also classical assumptions which include normality test, test Multicollinearity, heteroskidastity test, and autocorrelation test. pearson correlation analysis, determination coefficient, and hypothesis test. The result showed that there were no irregularities clasical assumptions, it is shown that the available data has been qualified to use multiple linear regression models. The method of analysis used is multiple linear regression analysis with the help of analysis tools SPSS version 21.0The results of this study showed that partially Earning per Share (EPS) significantly affects stock price, and the variable Price To Book Value (PBV) not significant effect on stock price, simultaneously Earning per Share (EPS) and Price To Book Value (PBV) significantly affects stock price.Keywords : earning per share, price to book value, and stock price
ANALISIS BIAYA DANA SIMPANAN PIHAK KETIGA DI PT. BANK NEGARA INDONESIA TBK KANTOR WILAYAH BANDUNG PERIODE 2007-2011 Trustorini Handayani
Jurnal Ilmu Keuangan dan Perbankan (JIKA) Vol 5 No 1: Desember 2015
Publisher : Program Studi Keuangan & Perbankan, Fakultas Ekonomi dan Bisnis, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jika.v5i1.374

Abstract

ABSTRAKPenelitian ini dilakukan pada PT. Bank Mandiri Tbk Kantor Wilayah Bandung. Fenomenayang terjadi adalah perkembangan biaya dana pada periode 2007-2011 yang cenderungfluktuatif dalam arti mengalami naik – turun per tahunnya, akan tetapi tidak terlalu mempengaruhiperkembangan dana pihak ketiga. Tujuan penelitian ini yaitu untuk mengetahui perkembangandana pihak ketiga; kemudian menganalisis biaya dananya serta mengetahui perkembanganbiaya dana pada PT. Bank Mandiri Tbk.Metode yang digunakan dalam penelitian ini adalah deskriptif kuantitatif, yaitu ilmu danseni yang berkaitan dengan tata cara (metode) pengumpulan data, analisis data, dan interpretasihasil analisis untuk mendapatkan informasi guna penarikan kesimpulan dan pengambilankeputusan. Unit analisis dalam penelitian ini adalah unit penjualan yaitu biaya dana 5 tahunterakhir pada PT. Bank Mandiri Tbk.Hasil penelitian menunjukan perkembangan simpanan pihak ketiga selama periode 2007-2011 cenderung mengalami kenaikan. Biaya dana masing-masing komponen dana pihak ketigamengalami fluktuasi padahal simpanan giro, tabungan, deposito cenderung naik. Hal inidisebabkan kontribusi masing-masing dana yang berbeda-beda dan juga suku bunga simpananyang juga berbeda.Supaya bank bisa meminimalkan biaya dana tanpa harus kekurangan dana, bankmemberikan bunga simpanan yang tinggi secara berkala agar banyak masyarakat yangmenabung,serta mengurangi biaya-biaya lainnya supaya biaya dana tidak semakin mengecilkarena bisa berdampak pada simpanan nasabah.Kata Kunci : Biaya dana, Dana pihak ketiga
Dampak Motivasi Usaha Terhadap Kinerja Usaha Pada Industri Kulit Sukaregang Kabupaten Garut Trustorini Handayani; Sabila Nurjamilah
CEMERLANG : Jurnal Manajemen dan Ekonomi Bisnis Vol. 2 No. 2 (2022): CEMERLANG : Jurnal Manajemen dan Ekonomi Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/cemerlang.v2i2.325

Abstract

There has been a lot of rapid growth in Micro, Small and Medium-sized Enterprises (MSMEs) in Indonesia in recent years. MSMEs are critical to the overall health of the national economy. They are responsible for creating jobs and generating profits, which in turn helps support other parts of the economy. The development of MSMEs is hoped to reduce the unemployment rate, which will result in an increase in people's purchasing power and growth in the country's economy. The purpose of the study is to see an overview of how business motivation and performance and the impact of business motivation on the performance of business actors. The population is 461 business actors. The sampling technique using the Slovin Formula was obtained by a sample of 81 people. The analysis method in this study uses descriptive and verificatif analysis consisting of regression analysis, correlation, coefficient of determination. The results of the descriptive analysis show that business motivation has a score of 81.36 which means that business actors have excellent business motivation with the lowest score on the expectation indicator and the highest score on the intensive indicator. As for the Business Performance variable, it has a score of 69.52 which means that business actors already have good business performance with the lowest score on the indicator of increasing sales and the highest score on the indicator of increasing profits. The results of the verificative analysis Business motivation has a significant effect on business performance in the Sukaregang Kulit Industry Center, Garut Regency. Good business motivation is needed to support business performance.
The Influence Of Intellectual Capital And Innovative Work Behaviour To Business Performance Cigondewah Textil Bandung Muhammad Firza Firdaus; Trustorini Handayani; Eddy Jusuf; Undang Juju; Chucum Sumiarty
International Journal of Management Research and Economics Vol. 2 No. 3 (2024): August : International Journal of Management Research and Economics
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/ijmre-itb.v2i3.1886

Abstract

This research was conducted on business actors in the Cigondewah Textile Bandung. This study aims to examine the effect of Intellectual Capital and Innovative Work Behavior on Business Performance. The method used in study is to use descriptive analysis. The sampling technique uses non-probability sampling which is a saturated sampling type. Data collection techniques used are techniques through interviews, literature, and questionnaires. The analysis used in this study is multiple linear analysis. The results of this study indicate that Intellectual Capital and Innovative Work Behavior on Business Performance have a significant or positive effect on Cigondewah Textile Bandung
Co-Authors Chucum Sumiarty Dian Purnama Eddy Jusuf Isniar Budiarti Muhammad Firza Firdaus Sabila Nurjamilah Undang Juju Via Mutiara Sari