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Journal : Jurnal Mantik

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The influence of job characteristics,communication satisfaction and conscientiousness on organizational citizenship behavior (OCB) of sungai penuh city sme cooperative office employees Jaya, Askar; Paspitawati, Paspitawati; Desfitriyana, Desfitriyana; Dewi, Rita Kumala; Mizarwan, Mizarwan
Jurnal Mantik Vol. 8 No. 1 (2024): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i1.5125

Abstract

This study aims to look at the influence of  Job characteristics on OCB employees of the SME Cooperative Service of Sungai Penuh City.) Communication Satisfaction on OCB of employees of the SME Cooperative Service of Sungai Penuh City. Conscientiousness on OCB of employees of the SME Cooperative Service of Sungai Penuh City. Job Characteristics, Communication Satisfaction and Conscientiousness together on OCB of employees of the SME Cooperative Service of Sungai Penuh City. This study uses a type of quantitative research method, where the sampling technique uses total sampling technique, with a sample size of 49 employees of the SME Cooperative Service of Sungai Penuh City. The analysis technique is multiple regression analysis. The results of this study indicate that Job characteristics have a positive influence on OCB employees of the SME Cooperative Service of Sungai Penuh City. Communication satisfaction has a positive influence on OCB employees of the SME Cooperative Service of Sungai Penuh City. Conscientiousness has a positive influence on OCB of employees of the SME Cooperative Service of Sungai Penuh City. Job characteristics, communication satisfaction and conscientiousness together have a significant effect on OCB of employees of the SME Cooperative Service of Sungai Penuh City.
Co-Authors Anggi Selvianti Wulandari Apriyeni, Deltri Bambang Juanda Deddy S. Bratakusumah Desfitriyana, Desfitriyana Dewi, Rita Kumala Ely Mardyah Ernan Rustiadi Fajri Fajri Fauzan Kurnia Arivia Depari Ganda Saputra Harpebri Harpebri Isang Gonarsyah Mizarwan, Mizarwan Paspitawati, Paspitawati Rahmi. K Septria Maya Trisna Sudarna Sudarna Susanto, Romi