Article Per Year (5 Year)
p-Index From 2021 - 2026
0.659
P-Index
This Author published in this journals
All Journal Alignment: Journal of Administration and Educational Management Wahana Dedikasi : Jurnal PkM Ilmu Kependidikan Jurnal PkM (Pengabdian kepada Masyarakat)
Muhammad Najib
FKIP, Universitas PGRI Palembang
Arts Humanities Computer Science & IT Education Social Sciences

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Alignment: Journal of Administration and Educational Management

 1 
Pengaruh Kualitas Layanan One Day Sercive dan Fasilitas pada Penerimaan Mahasiswa Baru terhadap Kepuasan Calon Mahasiswa Ermini Ermini; Dina Sri Nindiati; Muhammad Najib
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 7 No. 1 (2024): ALIGNMENT : Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v7i1.8543

Abstract

This research was conducted to find out The Influence of One Day Service (ODS) Service Quality and PMB Facilities on the Satisfaction of Prospective Students in 2022 at PGRI University Palembang. The data collection method used to obtain data in this research is field research. Namely, research is carried out directly by distributing questionnaires to respondents deemed to meet the requirements. The primary data source used was primary data collected through questionnaires distributed to respondents. This questionnaire measures the quality of one-day service (ODS), PMB facilities, and prospective student satisfaction. The research results based on data processing with the help of the SPSS version 26 for window program, obtained simultaneous results (F Test) showed that Fcount was 72.307 > Ftable 3.10 with a significant level of 0.000 < 0.05, so it can be concluded that there is an influence between the quality of one day service (ODS) (X1) and PMB facilities (X2) together (simultaneously) on prospective student satisfaction (Y). And the coefficient of determination results show that the R2 value is 0.611, which means 61.1%. The one-day service (ODS) service quality variable and the PMB facility variable can be explained, while 38.9% (100% - 61.1%) is influenced by other variables not studied. Conclusion, There is an influence between the quality of One Day Service (ODS) (X1) and PMB facilities (X2) together (simultaneously) on prospective student satisfaction (Y), Keywords: one day service (ODS) service quality, PMB facilities, prospective student satisfaction
Co-Authors Ermini Ermini Layang Sardana Nindiati, Dina Sri Ramanata Disurya Sri Husnulwati sriwahyuningsih sriwahyuningsih Suryati, Suryati