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All Journal KEUDA : JURNAL KAJIAN EKONOMI DAN KEUANGAN DAERAH JOURNAL OF APPLIED MANAGERIAL ACCOUNTING Jurnal ELIPS (Ekonomi, Lingkungan, Infrastruktur, Pengembangan Wilayah, dan Sosial Budaya)
Yundy Hafizrianda
Universitas Cenderawasih
Economics, Econometrics & Finance Environmental Science Social Sciences Transportation

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Pengaruh Akuntabilitas Pelayanan Terhadap Kepuasan Pelanggan pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Jayapura Menik Tiwikarti; Yundy Hafizrianda; Arius Kambu
KEUDA (Jurnal Kajian Ekonomi dan Keuangan Daerah) Vol 6, No 2 (2021)
Publisher : Universitas Cenderawasih

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (605.882 KB) | DOI: 10.52062/keuda.v6i2.1757

Abstract

The Purpose of this study is to analyse the servise satisfaction at Dinas Kependudukan dan Pencatatan Sipil Kabupaten Jayapura and how is the influence of servise quality , namely physical evidence, reliability, responsiveness, assurance and empathy to public service satisfaction. The population of this study is the population of users of population Administration services at the Dinas Kependudukan dan Pencatatan Sipil Kabupaten Jayapura. Testing samples of 85 people. The sample method used was purposive sampling. Data collection was carried out by direct surveys, interviews and also by distributing questionnares. Empirical hypothesis testing using Multiple Regression. The result showed that the services had been implemented in accordance with the established Standart Operating Prosedures, but there is a need for improvements in facilities, infrastructure and facilities for vicitors or service users. The five observed service quality, physical evidence, reliability, responsiveness, assurance and empathy have apositif and significant effect on service satisfaction. This proves that if the five observed variables are further improved, it will increase public service satisfaction at the Dinas Kependudukan dan Pencatatan Sipil Kabupaten Jayapura
EFISIENSI DAN EFEKTIFITAS PENGELOLAAN KEUANGAN DAERAH DI PROVINSI PAPUA : SUATU PENERAPAN DATA ENVELOPMENT ANALYSIS DI SEKTOR PENDIDIKAN Yundy Hafizrianda
KEUDA (Jurnal Kajian Ekonomi dan Keuangan Daerah) Vol 1, No 1 (2016)
Publisher : Universitas Cenderawasih

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (502.704 KB) | DOI: 10.52062/keuda.v1i1.742

Abstract

In general, the purpose of this study was to assess the efficiency and effectiveness of Papua province public finance management in education sector. The specific purposes were: a) to describe and analyse the tendency in education sector budgeting as well as the outputs and outcomes of education development in Papua provincial government, regencies/municipality in Papua, and Papua as a whole; and b) to assess and analyse the efficiency of budget expenditures in education sector related to outputs and outcomes from the implementation of education development planning. The analysing tool used to assess efficiency and effectiveness of the regional finance was Data Envelopment Analysis (DEA). DEA is presented with correlation and determinant analysis. The study found that there was none from the 29 regencies/municipality in Papua that was identified to achieve efficiency in spending their expenditures simultaneously. Thus, none of these regencies and municipality was ideal, achieving synergy and integration in regional finance management in education sector. This revealed that the majority of regencies and municipality in Papua province encountered serious problems in managing their public finance particularly in education sector such as planning, budgeting, reporting, controlling, monitoring and evaluating. Another finding also showed that there was inadequate development in public expenditures management to achieve targeted outputs/outcomes such as increasing the ratio of numbers of teacher to students, level of graduates from national final examination, and numbers of school participants. However, there was a declining number of illiteracy and an increase of average length of study as well as number of full participation. Key words: Education sector expenditure, Efficiency, Effectiveness, Data Envelopment Analysis
ANALISIS PENERAPAN GOOD UNIVERSITY GOVERNANCE PADA PERGURUAN TINGGI DI KOTA JAYAPURA Rudiawie Larasati; Meinarni Asnawi; Yundy Hafizrianda
JOURNAL OF APPLIED MANAGERIAL ACCOUNTING Vol 2 No 2 (2018): JOURNAL OF APPLIED MANAGERIAL ACCOUNTING
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (268.647 KB) | DOI: 10.30871/jama.v2i2.951

Abstract

Penelitian ini bertujuan untuk mengetahui model Good University Governance pada perguruan tinggi kota Jayapura dengan menggunakan Informan anggota SPI dalam penentukan bobot prioritas menggunakan model Analytical Hierarchy Process. Serta untuk mengetahui penerapan Good University Governance di Kota Jayapura. Prinsip Good University Governance dalam penelitian ini menggunakan lima aspek yaitu Transparansi, Akuntabilitas, Responsibilitas, Independensi dan Keadilan. Penelitian ini menggunakan sampel perguruan tinggi yang berjumlah empat perguruan tinggi, yaitu UNCEN, UNIYAP, STIIE PORT NUMBAY dan USTJ. Dengan jumlah responden sebanyak 76 responden. Hasil penelitian ini menunjukkan bahwa model GUG yang dihasilkan oleh penentuan bobot anggota SPI memiliki nilai tertinggi pada variabel independensi yaitu dengan nilai sebesar 0,227, kemudian Transparansi sebesar 0,209, urutan ketiga ada pada akuntabilitas sebesar 0,206, urutan keempat ada pada Keadilan sebesar 0,201 dan urutan terakhir pada variabel responsibilitas sebesar 0,157. Penerapan GUG pada perguruan tinggi kota Jayapura masuk kedalam kriteria “Tinggi” dengan total skor 79,19 yaitu masuk pada interval 60,00-80,00. Oleh sebab itu disimpulkan bahwa penerapan GUG pada perguruan tinggi di kota Jayapura sudah dilaksanakan dengan baik.
Co-Authors Alferus Sanuari Alfiana Antoh Arius Kambu Boy Piter Nizu Kekry Daryono Daryono Dwi Fitriani Herbert Innah Hosana Gracia Laimeheriwa Ida Ayu Purba Riani Manur Sitinjak Marsi Adi Purwadi Meinarni Asnawi, Meinarni Menik Tiwikarti Rudiawie Larasati Siswanto Siswanto Siti Rofingatun Stephanny Inagama Timisela Syaikhul Falah Theresia P. Wanma