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All Journal SINERGI: Jurnal Ilmiah Ilmu Manajemen JURNAL LENTERA : Kajian Keagamaan, Keilmuan dan Teknologi Dinamisia: Jurnal Pengabdian Kepada Masyarakat EKUITAS (Jurnal Ekonomi dan Keuangan) Jurnal Manajemen dan Kewirausahaan Jurnal Kreativitas dan Inovasi (Jurnal Kreanova)
Asmara Indahingwati
Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya
Religion Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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 1 
Public Satisfaction And Quality Of Service Corner Driving License Forming Image Police Indahingwati, Asmara
JURNAL LENTERA : Kajian Keagamaan, Keilmuan dan Teknologi Vol 3 No 1 (2017): March 2017
Publisher : STAI Miftahul Ula Nganjuk

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

146 sampling research taking care of people who are driving license (SIM) in the police force aims to examine the relationship between service quality and satisfaction with the public image of the police institution. Data were collected through questionnaires and analyzed using the Likert model of multiple regression techniques. Results of hypothesis testing showed R = 0.619; F = 44.422; and p = 0.000 (p <0.05) showed that the quality of services and satisfaction of the people together influenced the image of the police. The coefficient of determination explains that the simultaneous quality of services and satisfaction of the people were able to contribute effectively to the image of the police amounted to 38.3%. The results of partial analysis shows that the relationship between service quality and image of the police has a value of p = 0.000 (p <5%), and r = 0.361, which means the quality of service to the image of the police institution is low. Partial assay analysis results between peoples satisfaction with the image of the police obtained value of p = 0.000 (p <0.05); r = 0.322, which means peoples satisfaction with the image of the police institutions have a significant positive correlation with the level of relationships is low
Police And Public Image Satisfaction On Quality Of Service In Corner Driver's License Unit Indahingwati, Asmara
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 7 No. 1 (2017)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (359.714 KB) | DOI: 10.25139/sng.v7i1.29

Abstract

This research discusses, the influence of physical environmental, technical and functional quality toward customer satisfaction and Police institution image (study at SIM Corner in Indonesia). This purposed of this research to evaluate and analyze. The population of this research is the customer’s as the applicant extension of SIM A and SIM C and also SIM A and SIM C at the service management of SIM Corner in Indonesia, as respondent being analyzed are 150 customer’s at SIM Corner in Surabaya city and Sidoarjo district, and using non-probability sampling, besides it also using accidental sampling. Date tool using the Structural Equation Modelling (SEM) with path analysis, and the result of this research show that: physical environmental quality proven that it improve the customer satisfaction at SIM Corner; technical quality proven that it improve the customer satisfaction at SIM Corner; functional quality proven that it improve the customer satisfaction at SIM Corner; physical environmental quality proven that it improve the Police institution image; technical quality proven that it improve the Police institution image; functional quality proven that it improve the Police institution image; consumer satisfaction proven that it improve the Police institution image in Indonesia.
PENGARUH KEMAMPUAN TEKNIS AUDITOR TERHADAP KUALITAS INFORMASI LAPORAN KEUANGAN Annisa Rahmawati; Asmara Indahingwati; Achmad Daengs GS
EKUITAS (Jurnal Ekonomi dan Keuangan) Vol 4 No 4 (2020)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya(STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (665.973 KB) | DOI: 10.24034/j25485024.y2020.v4.i4.4198

Abstract

ABSTRACT   This study intends to provide empirical evidence and a discussion of the influence of the auditor's technical capabilities built by the dimensions of knowledge, experience, and communication on the quality of information presented in the financial statements. This research is a quantitative research using explanatory method. The subjects of this study are public accounting firms located in East Java. The sample used in this study is the auditor who has carried out work at a public accounting firm in East Java with a length of service of at least two years. The type of data used in this study is primary data derived from questionnaires. The statistical analysis method used in this study is Structural Equation Modeling. From the data collection that has been done, the elaboration of this research shows that there is a significant positive impact between the auditor's technical ability on the quality of financial statement information. This result indicates that the better the technical capabilities possessed by the auditors concerned, the better the quality of the information presented in the audited financial statements.  Key words: audit; technical capabilities; financial statement information   ABSTRAK  Studi ini bermaksud untuk memberikan bukti empiris dan pembahasan tentang pengaruh kemampuan teknis auditor yang dibangun oleh dimensi pengetahuan, pengalaman dan komunikasi terhadap kualitas informasi yang tersaji dalam laporan keuangan. Penelitian ini merupakan penelitian kuantitatif dengan metode eksplanatori. Subyek dari penelitian ini adalah kantor akuntan public yang berlokasi di Jawa Timur. Sampel dalam penelitian ini adalah auditor yang telah melaksanakan pekerjaan pada kantor akuntan publik di Jawa Timur dengan lamanya masa kerja setidaknya dua tahun. Jenis data yang digunakan dalam penelitian ini adalah data primer yang berasal dari penyebaran angket. Metode analisa statistik yang digunakan dalam penelitian ini adalah Structural Equation Modelling. Dari pengumpulan data yang telah dilakukan, penjabaran dari penelitian ini menunjukkan adanya dampak positif signifikan antara kemampuan teknis auditor terhadap kualitas informasi laporan keuangan. Hal ini mengindikasikan bahwa semakin baik kemampuan teknis yang dimiliki oleh auditor yang bersangkutan maka akan semakin baik pula kualitas informasi yang tersaji dalam laporan keuangan auditan. Kata kunci : audit kemampuan teknis; informasi laporan keuangan
Penyusunan Portofolio Kampung Pendidikan Arek Surabaya Yesa Cahayaning; Asmara Indahingwati
Dinamisia : Jurnal Pengabdian Kepada Masyarakat Vol. 5 No. 4 (2021): Dinamisia: Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/dinamisia.v5i2.3807

Abstract

Parenting patterns depend on how a family environment forms rules (behavior, norms and values) that must be obeyed by family members. This parenting pattern is formed by parents consisting of fathers and mothers to provide education to their children so that it can imprint on the child and make characteristics and personal for the child. So the mayor of Surabaya held the Kampung'e Arek Suroboyo education village competition which was one of the Surabaya City Government's programs in promoting the development of the quality of human resources (HR). Thus mandating "the community is obliged and responsible for the protection of children through the activities of the community's role in the implementation of child protection. The conclusion of this community service activity is the creation of this Education Village aims to create an educational, safe, comfortable, friendly, healthy, creative, creative environment and literacy for the child's growth and development process in community support that guarantees the fulfillment of children's rights and seeks optimal child protection
MARKETING ON POLITICS AND PUBLIC LEADERSHIP Purwanto Purwanto; Eddy Madiono Sutanto; Asmara Indahingwati
Jurnal Manajemen dan Kewirausahaan Vol. 20 No. 1 (2018): MARCH 2018
Publisher : Management Study Program, Faculty of Business and Economics, Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (480.235 KB) | DOI: 10.9744/jmk.20.1.53-62

Abstract

This study examines the influence of political marketing and political will on public leadership and individual performance. The sample used is the people in Surabaya as many as 265 with a random sampling method. Amos 21 is used to test the indirect effect by using bootstrap test. The result of the research shows that political marketing and political will have a significant influence to the success of gaining public leadership, political marketing and marketing will have no significant effect on performance, and public le­a­dership has a significant effect on performance. For the indirect influence, political marketing and political will on individual performance are mediated by public leadership.
PELATIHAN ETIKA BISNIS DAN PEMBUKUAN SEDERHANA KOPERASI TOKO KLONTONG DI SURABAYA Asmara Indahingwati; Yesa Cahayaning Ramadhani
Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Vol 1 No 2 (2021)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (663.031 KB) | DOI: 10.24034/kreanova.v1i2.5035

Abstract

The purpose of community service activities is to provide motivation and enthusiasm for the perpetrators to do entrepreneurship. Increase creativity and innovation in knowledge of Business Ethics for business people in the Klontong Cooperative Cooperative. Providing knowledge of the importance of recording financial transactions through Simple Bookkeeping. The activity is intended to help become successful entrepreneurs and increase productivity. The orderly record every financial transaction through a simple bookkeeping system so that it can obtain information about the financial position and performance for members of the Grocery Store in developing its business with the community around its residence. Community service activities that are implemented through training materials on "Business Ethics and Simple Bookkeeping" There is a need for continuity of activities and evaluations after community service activities, so that Klontong Shop practitioners in Surabaya can contribute to the development of Klontong Stores in Indonesia. Business Ethics prefers moral considerations over legal considerations. A businessman must always be ethical in being honest in both speaking and acting. Financial transactions are very important in order to calculate the profit (loss) of the business correctly, in order to assess whether the profit (loss) obtained from the business: "reasonable" or "unnatural" (rational or irrational) and to be able to know the progress of the business from time to time.
Co-Authors Annisa Rahmawati Eddy Madiono Sutanto GS , Achmad Daengs Purwanto Purwanto Rahman Al Hafidz Yesa Cahayaning Yesa Cahayaning Ramadhani