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Optimalisasi Fungsi Manajemen Kepala Ruangan Melalui Manajemen Burnout Staf Keperawatan di Masa Pandemi Lia Dwi Jayanti; Hanny Handiyani; Krisna Yetti; La Ode A. Rahman; Nurdiana Nurdiana
Journal of Telenursing (JOTING) Vol 3 No 2 (2021): Journal of Telenursing (JOTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joting.v3i2.2558

Abstract

This study aims to identify the management function of the head of the room, the level of staff burnout and develop problem solving solutions by preparing burnout management guidelines for nursing staff. The method used is a case study and analysis of results and implementation gaps with a discussion based on a literature review. The results showed that the perception of the head of the room related to the planning function was 53.7%, the organizing function was 59.3%, the manpower function was 53.7%, the directive function was 55.6% and the control function was 55.6%. The burnout level of nursing staff is in the medium category. The emotional exhaustion dimension scored 50.5%, the depersonalization dimension was 44.1% and the personal accomplishment dimension was 50.7%. In conclusion, the implementation of the draft guideline for burnout management can be carried out well. The involvement of the team, support from the Nursing Services Division and the Nursing Committee is needed in the preparation of the burnout management guide draft for nursing staff in hospitals. Keywords: Burnout, COVID-19, Function Management, Nurse Manager
Skill Mix Management in Nursing Services; A Mini Project in A Public Hospital in Jakarta Yuni Azizah; Rr. Tutik Sri Hariyati; Tuti Afriani; Nurdiana Nurdiana; Wahyu Kusumadi Retnoningtyas
Indonesian Journal of Global Health Research Vol 7 No 4 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i4.6489

Abstract

Skill mix includes the nurse workforce size, education level, and clinical experience, nursing hours per patient day, the ratio of nurses to patients (qualified and unqualified), and the various skills and training required to fulfil patient care needs. The aim of this study was to optimally manage the skill mix management system in nursing by allocating various skills and roles within the nursing team to provide safe, effective, and efficient care. This study used a mini-project and analysed the results and implementation gaps through a literature review. Problems were assessed using fishbone diagrams, with alternative solutions developed in a Plan of Action (POA) framework consisting of implementation, Evaluation, and Follow-up phases. Participants were nursing staff, consisting of 2 head nurses and 63 nurses (Primary Nurses and Associate Nurse). The implementation of this study began with the preparation and workshop of technical guidelines on skill mix management in nursing. Data were collected through interviews, questionnaires, field observations, and document reviews conducted from April 22 to May 16, 2024, involving nursing managers and staff on the 3rd and 6th floors of Inpatient Building A. The data were then analyzed descriptively using the nursing management function framework, which includes planning, organizing, staffing, directing, and controlling.Evaluation, through observation and interviews, showed that 80% of the technical guidelines were well structured. There was a focus on care planning patterns, patient delegation models, and preparation of service schedules. Effective nursing skill mix management requires risk mitigation strategies, such as the FMEA approach, as well as close supervision and improved staff competence