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All Journal EDUPY Lingua Cultura LLT Journal: A Journal on Language and Language Teaching Jurnal Pemberdayaan: Publikasi Hasil Pengabdian Kepada Masyarakat Jurnal Manajemen Dirgantara Jurnal Kewarganegaraan Jurnal Informatika Terpadu Journal of Citizen Research and Development
Yune Andryani Pinem
STTKD YOGYAKARTA
Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Medicine & Pharmacology Social Sciences Transportation Other

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 1 
THE CORRELATION BETWEEN LISTENING AND SPEAKING AMONG HIGH SCHOOL STUDENTS Pinem, Yune Andryani
ELTICS Journal Vol 1, No 1 (2014): ELTICS Journal
Publisher : Universitas PGRI Yogyakarta

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Abstract

Abstract This research looks at listening as one factor that gives contribution toward speaking among high school students. The study attempts to reveal through data analysis, in the form of students’ score from each variable that both have correlation. Further the objective of the study is also to find out the extent of influence contributed by listening toward speaking. The research applies library study and field study (instrument designing and test performing both for listening and speaking). The theory used for analysis deals with listening and speaking correlation from language learning review. The result of the study demonstrates that the correlation of listening as the independent variable with speaking as dependent variable is positive. It also proves that with a unit of program or treatment given toward listening class, there will be a significant improvement equals with 3.134 times from previous speaking score for the same sample. For the analysis of data, the extent of correlation between two varibales is shown as low. It indicates that even though listening do have positive correlation towarde speaking, it is not the only deminant factor to determine success in speaking.
STYLISTIC ANALYSIS OF ENGLISH IMPERATIVE COMMAND MOOD TRANSFER TO JAVANESE Pinem, Yune Andryani
LLT Journal: A Journal on Language and Language Teaching Vol 22, No 1 (2019)
Publisher : English Education Study Programme of Sanata Dharma University, Yogyakarta, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (542.781 KB)

Abstract

Imperative Mood (IM) for Javanese is strongly related to social status determining language choice. Triglossia of Ngoko, Madya and Krama are pictured in language use as well as prosodic features of pitch contour. To look at how English IM transfers to Javanese is the purpose of this research as well as how this process influences variant of pitch contours produced by Javanese speaker. This is a comparative study highlighting difference and similarity visualized by Javanese and English pitch contours with similar semantic meaning to be analyzed in pragmatics stylistic framework. Imperative to Command (IC) cannot take place in Bottom-Up situation in Javanese for social reason which puts Imperative to Request (IR) and Imperative to Invite (II) as substitutions. Using sound production of Javanese from Jogja and Solo on English and Javanese imperative, intonation pattern from both languages is analyzed using PRAAT and described in pitch range. Findings of this research display cultural background of Javanese in IM which may be useful for English pronunciation class.
Enhancing aviation security awareness of vocational students from travel agent major of SMK Sriwijaya, Palembang Pinem, Yune Andryani; Jumlad , Walid; Frisnawati, Elnia; Andarini , Siska Ayu
Jurnal Pemberdayaan: Publikasi Hasil Pengabdian Kepada Masyarakat Vol. 7 No. 3 (2023)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jpm.v7i3.9114

Abstract

Playing a crucial role in ensuring an aviation operation's safety and security, an Aviation Security Officer (AVSEC) is equipped with particular knowledge and skills. These are regulated in an international standard and ministered by the Directorate General of Civil Aviation (DGCA) as an Indonesian administrator. To apply as an AVSEC, the compulsory administrative requirement is an AVSEC license issued by DGCA. Special training and competency tests are held by approved institutions at cost. Minimizing the cost while providing adequate training for its students, Sriwijaya Aviation Vocational School decided to participate in a community service program held by STTKD, School of Aerospace Technology. The program specifically complies with knowledge provision and skills practice around AVSEC duties. Materials are designed as close as possible to approved AVSEC training and tests to help participants with the provision to take the real test. Among all the material in an approved AVSEC training, this program delivers material about AVSEC duties and problems, situational awareness at the airport, and politeness in English imperative for AVSEC.
Linguistic Errors of Indonesian Air Transportation Hoax Pinem, Yune Andryani
Lingua Cultura Vol. 16 No. 2 (2022): Lingua Cultura
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/lc.v16i2.8261

Abstract

The research was to find out linguistics’ indicators of errors found in the body content of false news discourse mingling around air transportation issues that appeared 2-years before the presidential election in 2019. The qualitative research used hoax discourse from the turnbackhoax.com collection. Errors found in discourse were later generated according to linguistics’ domain in Dulay et al., as well as additional spelling errors and surface strategy taxonomy. Toward false news (n=44) found in the data source, errors majorly emerge in newly ungrammatical word formation with omission process equitably distributed in all linguistics’ domains. Errors in phonology portray localization in several dialects in Indonesia, while errors in morphology and syntax appear for language economy purposes. Primarily affected, lexicon and semantics is the domain with the most variant of surface structure errors (n=4). This is relevant to the hoax spread’s intended purpose to deceive the audience by modifying words in originally true news to give different content meanings. Omission resulting in word shortening in the form of blending and clipping with 98% occurrences is popularly used by millennials with a medium level of media literacy to communicate in the digital society environment. To enhance relatedness in readers’ thoughts and feelings, explain errors that deliberately happened in pragmatics and spelling. Being familiar with these indicators can alert the public to question a post’s credibility, thus encouraging the urge for clarification.
Language and Identity of Aviation Security Pinem, Yune Andryani; Gultom, Mega Agustina; Sari, Nanik Rianandita
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1277

Abstract

The Aviation Security (AVSEC) officers must navigate the complex interaction of maintaining authority while demonstrating politeness in their communication with passengers. This research explores how aspects of language proficiency for interaction are used by AVSEC officers to balance these roles and construct their professional identity. The research problem addresses how interaction proficiency serves both the functional need for authority and the relational need for politeness. The objective of the study is to identify the markers that contribute to this balance on communication effectiveness. Employing qualitative analysis, data were collected through recordings, observation and in depth interview of AVSEC officers at several workload simulations. The study finds that effective communication in AVSEC relies on a blend of clear verbal instructions and strong non-verbal cues to manage interactions smoothly and professionally. Officers must respond quickly, clarify when necessary, and interpret both verbal and non-verbal signals to prevent misunderstandings and uphold security. AVSEC officers balance authority with courtesy, using direct language and body language to ensure passenger cooperation, safety, and comfort.
SOCIO-PRAGMATIC PROFILING ON ENGLISH IMPERATIVE INTONATION AT THE AIRPORT Pinem, Yune Andryani
LLT Journal: A Journal on Language and Language Teaching Vol 24, No 1 (2021): April 2021
Publisher : English Education Study Programme of Sanata Dharma University, Yogyakarta, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24071/llt.v24i1.2662

Abstract

Regardless its function to order someone to do or not do something, commanding and requesting is different in pragmatics and sociolinguistics basis. Related to dual-service of security and comfort at the airport, authority and politeness entailed in an imperative utterance can be expressed differently according to the context. Social backgrounds including gender, occupation and job experience or training of 6 aviation workers portray various expressions and pitches of 5 imperative operators in 10 different situations divided by level of danger. Profiling on implicature over those backgrounds are described by locating stress point switch on the expression given.
STYLISTIC ANALYSIS OF ENGLISH IMPERATIVE COMMAND MOOD TRANSFER TO JAVANESE Pinem, Yune Andryani
LLT Journal: A Journal on Language and Language Teaching Vol 22, No 1 (2019): April 2019
Publisher : English Education Study Programme of Sanata Dharma University, Yogyakarta, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24071/llt.v22i1.1646

Abstract

Imperative Mood (IM) for Javanese is strongly related to social status determining language choice. Triglossia of Ngoko, Madya and Krama are pictured in language use as well as prosodic features of pitch contour. To look at how English IM transfers to Javanese is the purpose of this research as well as how this process influences variant of pitch contours produced by Javanese speaker. This is a comparative study highlighting difference and similarity visualized by Javanese and English pitch contours with similar semantic meaning to be analyzed in pragmatics stylistic framework. Imperative to Command (IC) cannot take place in Bottom-Up situation in Javanese for social reason which puts Imperative to Request (IR) and Imperative to Invite (II) as substitutions. Using sound production of Javanese from Jogja and Solo on English and Javanese imperative, intonation pattern from both languages is analyzed using PRAAT and described in pitch range. Findings of this research display cultural background of Javanese in IM which may be useful for English pronunciation class.
Analisis Pengaruh Airport Self Service Terhadap Kepuasan Pengguna Jasa di Bandar Udara Internasional Husein Sastranegara Bandung Kinasih, Wening; Pinem, Yune Andryani
Journal of Citizen Research and Development Vol 1, No 2 (2024): November 2024
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jcrd.v1i2.3819

Abstract

Airport Self Service merupakan sebuah pemanfaatan teknologi guna meningkatkan kegiatan operasional dan pelayanan bandar udara. PT Angkasa Pura di Indonesia sebagai pengelola bandara telah menerapkan beberapa teknologi Airport Self Service seperti Layanan Self Check-In, Flight Information Display System (FIDS), Automated Information System. Kepuasan penguna jasa adalah perasaan senang atau kecewa yang muncul setelah membandingkan kinerja (hasil) produk yang dipikirkan terhadap kinerja (atau hasil) yang diharapkan. Tujuan dari penelitian ini untuk mengetahui pengaruh penerapan Airport Self Service terhadap kepuasan pengguna jasa di Bandar Udara Internasional Husein Sastranegara Bandung. Penelitian ini menggunakan metode kuantitatif yaitu dengan menyediakan data yang dapat diukur dan dianalisis secara statistik. Teknik pengumpulan data menggunakan kuesioner yang ditujukan kepada pegguna jasa di Bandar Udara Internasional Husein Sastranegara Bandung. Hasil penelitian ini menunjukan bahwa hasil T hitung yang dilakukan menggunakan SPSS menunjukan nilai T hitung sebesar 53, 396 lebih besar dari T tabel 1.661 dan nilai signifikan 0.00 yang dapat diartikan bahwa Airport Self Service berpengaruh positif dan signifikan terhadap Kepuasan Pengguna Jasa. Berdasarkan hasil uji koefisien determinasi yang menunjukan sejauh mana pengaruh variabel penerapan Airport Self Service (X) terhadap variabel kepuasan pengguna jasa (Y), diketahui bahwasanya nilai koefisien determinasi yakni 0,968. Ini berarti variabel Airport Self Service (X) memberikan pengaruh sebesar 96,8% terhadap variabel kepuasan pengguna jasa (Y) dan variabel lain yang mempengaruhi di luar penelitian ini sejumlah 3,2.
Analisis Service Dominant Logic Komunikasi Manusia vs Chatbot di Angkasa Pura Bandara Adi Soemarmo Sulistya, Gladys Berlian; Pinem, Yune Andryani
Jurnal Informatika Terpadu Vol 11 No 1 (2025): Maret, 2025
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/jit.v11i1.1713

Abstract

This study analyses Service Dominant Logic (SDL) in the context of services at Angkasa Pura Adi Soemarmo Airport by comparing human-based and Chatbot-based communication. The urgency of this research stems from the increasing adoption of digital technologies such as Chatbots in information service, which potentially shifts the dynamics of interaction and influences passenger satisfaction. A mismatch between customer expectations and service experience—whether delivered by humans or Chatbots—may impact airport business processes, including operational efficiency, time management, and customer loyalty. This research employs a quantitative method with a population of airport passengers from 2016 to 2023 and a sample of 100 respondents selected using purposive sampling. Data were collected through questionnaires and analyzed using descriptive statistics and Chi-square tests via SPSS. The results show that human communication scored highest in the value co-creation dimension with 1754 points, while Chatbots performed best in the service exchange dimension with 865 points. The Chi-square test indicates a significant relationship between the two types of communication (p < 0.05). These findings suggest that strategic integration of human and Chatbot communication is essential to enhance passenger satisfaction and optimize service efficiency in the air transport sector.
Analisis Strategi Komunikasi Air Traffic Control (ATC) di Airnav Indonesia Cabang Denpasar Ulandari, Ni Luh Candra; Dyahjatmayanti, Dhiani; Pinem, Yune Andryani
Jurnal Kewarganegaraan Vol 6 No 2 (2022): Desember 2022
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i2.3879

Abstract

AbstrakUntuk memastikan penerbangan yang lancar, aman dan nyaman adalah tanggungjawab petugas Air Traffic Control (ATC). Dalam operasionalnya, petugas ATC melakukan komunikasi secara rutin dengan pihak lain menggunakan media. Penelitian ini bertujuan untuk mengetahui strategi dan kendala komunikasi petugas ATC di AirNav cabang Denpasar. Menggunakan pendekatan kualitatif, penelitian ini mengumpulkan data primer dari wawancara 3 petugas ATC dan observasi, serta data sekunder berupa dokumentasi. Uji validitas menggunakan triangulasi data. Hasil penelitian menunjukkan bahwa strategi komunikasi oleh petugas ATC dilakukan dengan (1) pengecekan transmisi rutin, (2) penggunaan Aviation English serta (3) mengontrol faktor psikologis petugas. Beberapa kendala komunikasi disebabkan oleh (1) material error, (2) lingkungan, (3) obstacle dan (4) kondisi petugas. Temuan tersebut dapat digunakan sebagai informasi bagi perusahaan sebagai kontrol efektifitas komunikasi petugas ATC cabang Denpasar.Kata Kunci: Hambatan Komunikasi, Strategi Komunikasi, Air Traffic Control AbstractAir Traffic Controllers (ATCs) are in charge of assuring smooth, safe, and comfortable traffic at the airport. To do so, ATCs communicate regularly with other officers using media. This research aim is to find communication strategies and barriers by ATCs in AirNav, Denpasar. This is qualitative research employing primary data from respondents’ interviews (n=3) and observation as well as document research as secondary data. Triangulation is applied to test the credibility of the data by source. This research shows communication strategies fostered by ATCs are (1) regular transmission checks, (2) Aviation English use, and (3) ATCs’ psychological maintenance. Some communication barriers are caused by (1) material error, (2) circumstances, (3) obstacles, and (4) officers’ conditions. The finding of this research is beneficial as input to control communication effectiveness by ATCs in Denpasar.  Keywords: Communication Barriers, Communication Strategies, Air Traffic Control
Co-Authors Andarini , Siska Ayu Dhiani Dyahjatmayanti Frisnawati, Elnia Gultom, Mega Agustina Jumlad , Walid Kinasih, Wening Sari, Nanik Rianandita Sulistya, Gladys Berlian Ulandari, Ni Luh Candra