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All Journal Al-MIKRAJ: Jurnal studi Islam dan Humaniora Jurnal Pengabdian Cendekia
Chepi Nurdiansyah
Universitas Bina Sarana informatika
Religion Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Peran Komunikasi Interpersonal Dalam Meningkatkan Efektivitas Rekrutmen Kandidat di PT Sunrecuit Indonesia Ayu Setyowati; Muhammad Ichsan; Chepi Nurdiansyah
AL-MIKRAJ Jurnal Studi Islam dan Humaniora (E-ISSN 2745-4584) Vol. 6 No. 1: Al-Mikraj, Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v6i1.8344

Abstract

PT Sunrecruit Indonesia is a company engaged in the recruitment service (headhunter) industry, focusing on providing qualified candidates according to clients’ needs across various industries. The recruitment process in this company not only relies on digital media sourcing but also emphasizes effective interpersonal communication between recruiters, candidates, and clients. This study aims to analyze how interpersonal communication, which consists of openness, empathy, positive attitude, equality, and support, can improve recruitment effectiveness, including time to hire, candidate quality, recruitment cost, client satisfaction, and candidate retention. The data collection methods used in this research include observation, in- depth interviews, and literature study, with a descriptive qualitative analysis method. The results show that the application of good interpersonal communication by recruiters has a positive impact on recruitment efficiency, the quality of recommended candidates, and client satisfaction and loyalty. Furthermore, effective interpersonal communication helps minimize misunderstandings and obstacles during the recruitment process, thus improving candidate retention in client companies.
Peran Komunikasi Internal dalam Membangun Loyalitas Karyawan terhadap Perusahaan (Studi pada Antariksa Grup) Benaya Shanandra Dara; Muhammad Ichsan; Chepi Nurdiansyah
Jurnal Pengabdian Cendekia Vol. 2 No. 1 (2026): Jurnal Pengabdian Cendekia
Publisher : PT Pustaka Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71417/jpc.v2i1.101

Abstract

Komunikasi internal memiliki peran strategis dalam menciptakan loyalitas karyawan terhadap perusahaan. Dalam organisasi yang bergerak di bidang event organizer seperti Antariksa Grup, komunikasi menjadi faktor penting dalam menjaga koordinasi, motivasi, dan hubungan kerja yang harmonis. Penelitian ini bertujuan untuk mengetahui bentuk komunikasi internal yang diterapkan di Antariksa Grup serta menganalisis perannya dalam membangun loyalitas karyawan. Metode yang digunakan adalah deskriptif kualitatif dengan teknik pengumpulan data melalui observasi, wawancara mendalam, dan dokumentasi. Hasil penelitian menunjukkan bahwa Antariksa Grup menerapkan dua pola komunikasi utama, yaitu pola roda (wheel pattern) dan pola bintang (all-channel pattern). Komunikasi dilakukan secara terbuka, partisipatif, dan emosional, baik secara tatap muka maupun melalui media digital seperti WhatsApp dan Zoom. Temuan menunjukkan bahwa komunikasi yang hangat, transparan, dan saling menghargai mampu meningkatkan kenyamanan kerja dan loyalitas, baik pada karyawan tetap maupun part-time. Kesimpulannya, komunikasi internal yang efektif berperan penting dalam membangun rasa memiliki dan keterikatan karyawan terhadap perusahaan.
Co-Authors Ayu Setyowati Benaya Shanandra Dara muhammad Ichsan