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PENGARUH KUALITAS PELAYANAN DAN BRAND IMAGE TERHADAP LOYALITAS NASABAH MELALUI KEPUASAN NASABAH DI KOPERASI SYARIAH BMT AL-BAROKAH SUMENEP JAWA TIMUR Nurul Aini; Meifida Ilyas
Jurnal Satya Mandiri Manajemen dan Bisnis Vol 8 No 2 (2022): Volume 8 Nomor 2 Tahun 2022
Publisher : Pasca Sarjana Universitas Satya Negara Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54964/satyamandiri.v8i2.366

Abstract

The BMT Al-Barokah Sharia Cooperative is a financial institution that is engaged in savings and loans, all of whose activities are in accordance with Islamic sharia with the aim of prospering its customers. This study aims to analyze and examine the effect of service quality and brand image on customer loyalty through customer satisfaction at the BMT Al-Barokah Sharia Cooperative. The research sample was 20 respondents with the determination of sampling using random sampling technique. Data was collected by collecting questionnaires. Data analysis used regression analysis, namely path analysis. Based on data analysis, it is known that partially each independent variable of service quality, brand image and customer satisfaction has an effect on customer loyalty of the BMT Al-Barokah Sharia Cooperative. Then the results of the analysis of the customer satisfaction variable as an intervening variable can be perfectly proven that the customer satisfaction variable indirectly affects the service quality variable on the customer loyalty variable and brand image on customer loyalty. This statement can be proven by the magnitude of the indirect effect (quality of service on customer loyalty and brand image on customer loyalty) through customer satisfaction identified as an intervenin g variable.
PENGARUH KOMPENSASI, KEPEMIMPINAN, DAN STATUS PEGAWAI TERHADAP KEPUASAN KERJA KARYAWAN DI PT ABC Theresia Budi Ningsih; Meifida Ilyas
Jurnal Satya Mandiri Manajemen dan Bisnis Vol 9 No 1 (2023): Volume 9 Nomor 1 Tahun 2023
Publisher : Pasca Sarjana Universitas Satya Negara Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54964/satyamandiri.v9i1.372

Abstract

Every employee has expectation to obtain job satisfaction. Job satisfaction is influenced by several factors, including compensation, leadership and employee status. This study aims to determine whether there is an influence of compensation, leadership and employee status to job satisfaction. Research data obtained by distributing questionnaires. The sample in this study were employees at PT ABC with 90 respondents. Data analysis method using t test, F test and multiple linear regression analysis. The results of SPSS 25 data processing show that compensation has a significant effect on job satisfaction (result 0.330), leadership has a significant influence on job satisfaction (result 0.393) and employee status has a significant effect on job satisfaction (result 0.461). The results of the analysis show that the three variables have a significant effect on job satisfaction. But the highest influence on job satisfaction is employee status.
Penanaman Mangrove di Lagoi Bintan sebagai Upaya Perlindungan Wilayah Pesisir Tiolina Evi; Kumala, Ratih; Wuri Septi Handayani; Meifida Ilyas
Assoeltan: Indonesian Journal of Community Research and Engagement Vol. 1 No. 3 (2023): Indonesian Journal of Community Research and Engagement
Publisher : Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/assoeltan.v1i3.169

Abstract

Mangrove forests are one of the most comfortable places for several types of living creatures. This service aims to strengthen the protection of coastal area ecosystems and restore mangrove forest habitat in the country. This service method uses the Participatory Rural Appraisal (PRA) Model which is used in community service activities, prioritizing community empowerment to participate in Mangrove planting activities in Lagoi Bintan. This activity is a collaboration of the peak event of national mangrove planting activities simultaneously in 370 locations in 37 provinces in Indonesia and is carried out in two main series, namely the direct opening via Vicon (Video Conference) by the President of the Republic of Indonesia Ir. H. Joko Widodo (Jokowi) was then followed by planting mangroves simultaneously by all activity participants. The result of this service is that the national mangrove planting program has had a measurable positive impact in mitigating the risk of natural damage and developing the local economy throughout Indonesia, especially the Lagoi Bintan area. It is hoped that it can be an example of how environmental preservation can go hand in hand with sustainable development, preserving natural resources while improving community welfare. So, planting mangroves in Lagoi Bintan is not only an environmental conservation effort, but also a strategic step to improve the economic welfare of the local community.
PENGARUH PEMAHAMAN PAJAK, TARIF PAJAK, LINGKUNGAN, DAN KESADARAN SUBJEK PAJAK TERHADAP KEPATUHAN SUBJEK PAJAK UMKM DI KECAMATAN PONDOK AREN Galih Chandra Kirana; Azys Prasstia; Heriston Sianturi; Meifida Ilyas
Jurnal Liabilitas Vol 9 No 1 (2024): Volume 9 No.1, Februari 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Satya Negara Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54964/liabilitas.v9i1.422

Abstract

The purpose of this study is to determine the impact of tax understanding, tax rates, environment and taxpayer awareness on MSME taxpayer compliance. in a quantitative way. The data used are primary data obtained from a questionnaire and distribution of respondents to her MSME taxpayers in Pondok Allen District, and the sample is her 99 respondents. Based on the results obtained in analytical testing, it is concluded that taxpayer awareness and taxpayer awareness of taxes, tax rates and the environment simultaneously influence tax compliance. And each independent variable has a partial influence on the dependent variable.