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PENGARUH KUALITAS LAYANAN DAN FASILITAS TERHADAP KEPUASAN KONSUMEN TAMAN WISATA CANDI BOROBUDUR, JAWA TENGAH arifin arifin; Rahmawati Riantisari; Sugiyono Sugiyono
Jurnal Manajemen Vol 10 No 1 (2020): JURNAL MANAJEMEN VOL. 10 NO. 1 JUNI 2020
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v10i1.1289

Abstract

The purpose of this study was to analyze consumer satisfaction Borobudur Central Java Temple Tourism Park. This study uses service and facility quality variables to analyze customer satisfaction at Borobudur Tourism Park. The sampling technique used by multiplying 5 times the number of question items, then the sample results obtained by 155 people. The result was that 150 questionnaires were answered by visitors to Borobudur Temple Tourism Park while 5 questionnaires were not filled out by visitors so they were not included in the data analysis. Then the response rate in this study was 96.77%. The analytical tool used to test the research instrument uses the validity and reliability test while to test the hypothesis is the Multiple Linear Regression Analysis, t Test and F. The result is that Service Quality has a significant effect on Consumer Satisfaction of Borobudur Temple Tourist Park Consumers, Facilities do not significantly influence Satisfaction Consumers Borobudur Temple Tourism Park Consumers and Quality of Service and Facilities simultaneously affect Consumer Satisfaction Borobudur Temple Tourism Park Consumers Keywords: Service quality, Facilities and customer satisfaction, Borobudur Temple
PENGEMBANGAN SISTEM COMPUTER BASED TEST (CBT) TINGKAT SEKOLAH Sugiyono Sugiyono; Sutarman Sutarman; Tri Rochmadi
Indonesian Journal of Business Intelligence (IJUBI) Vol 2, No 1 (2019): Indonesian Journal of Business Intelligence (IJUBI)
Publisher : Program Studi S1 Sistem Informasi Fakultas Komputer dan Teknik Universitas Alma Ata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (24.361 KB) | DOI: 10.21927/ijubi.v2i1.917

Abstract

Evaluation activities are part of the learning process at every level of education. The evaluation model or method also varies, from written tests to practical tests. Of the many evaluation methods, written evaluation or written test is an evaluation method that takes up a lot of paper, which is about 166 million pieces of paper for one national examination throughout Indonesia. The purpose of this study is to use a Computer Based Test (CBT) system that can be used as an alternative to overcome the problem of excessive paper use. The research method used in this study is R & D combined with ADDIE learning design concepts. This CBT system uses the PHP (Persolan Hypertext Preprocessor) programming language with a MySQL database connection to manage the content of the CBT system itself. This CBT system is intended for junior high / high school / vocational / equivalent levels with a trial percentage value of 83.34% for product validation test, 100% for operator user test and 88.94% for user test.