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Andri Wijaya
Universitas Buddhi Dharma

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Journal : Tech-E

Design and Build Customer Complain Applications for Mobile Based MVVM Architecture Method Alexius Hendra Gunawan; Andri Wijaya; Dellih Wijaya
Tech-E Vol 3 No 2 (2020): Tech-E
Publisher : Fakultas Sains dan Teknologi-Universitas Buddhi Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (721.798 KB) | DOI: 10.31253/te.v3i2.297

Abstract

Abstract PT. DhanaJaya BogaIndo has more than twenty restaurants spread across Jakarta, Surabaya and Australia. At present complaints regarding services and food served are still being done by providing limited criticism and suggestions during operational hours, so employees in the service section always record complaints and suggestions from customers who come to restaurants are accommodated, then convey related to food, service and the environment dirty one. related to customer complaints. Information on customer complaints can be received directly by management, so actions can be taken quickly.
Decision Support System Scholarship Using Profile Matching Ardiane Rossi Kurniawan Maranto; Suwitno Suwitno; Andri Wijaya
Tech-E Vol. 6 No. 1 (2022): Tech-E
Publisher : Fakultas Sains dan Teknologi-Universitas Buddhi Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31253/te.v6i1.1468

Abstract

Education is very necessary in social life. Education has a role that will improve the quality of resources to be able to have the competencies needed in an increasingly advanced and developing era. Giving this scholarship will also greatly help someone in pursuing and even getting an education. Scholarships must also be done objectively, not just subjectively. Because the problems that occur when objectively granting scholarships may not be in accordance with the target of the scholarship award. Scholarships must also be given according to the right criteria so that the scholarship grants get maximum results for the administrators and scholarship recipients. The research was conducted using the Profile Matching method with Interpolation at the Indonesian Christian Church Pos Cikoleang, it will require decision makers to determine the weight value for each criterion. The results issued by the system are the congregations that are accepted and rejected in the scholarship application. and the system can provide scholarships with an accuracy rate of 78%.