Articles
<![CDATA[The Implementing ISO 9001 In Manufacture Industry ]]>
<![CDATA[Wella Wella]]>;
<![CDATA[Laurentia Chia]]>
<![CDATA[ IJNMT (International Journal of New Media Technology) Vol 6 No 2 (2019): IJNMT (International Journal of New Media Technology) ]]>
Publisher : <![CDATA[Universitas Multimedia Nusantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (487.63 KB)
|
DOI: 10.31937/ijnmt.v6i2.1248
<![CDATA[In 2015 ISO 9001 significantly reviewed and new requirements for certification were introduced. One of the new requirements is risk-based thinking. The risk-based thinking has to be addressed and managed in all aspects of quality management system processes and functions. In ISO 9001:2015 an organization required to take into those risk linked to quality and customer satisfaction. Risk management can be a guideline for the implementation of ISO 9001:2015. This research is only focused on information technology department at PT Softex Indonesia. The methodology of this implementation applies the seventh clause of ISO 9001:2015. Measurements performed by using maturity model and seventh audit stage. After the implementation, the organization needs to maintain the requirements of ISO 9001:2015 and try to continuously improve its quality performance.]]>
<![CDATA[COBIT 5: Tingkat Kapabilitas pada PT Supra Boga Lestari ]]>
<![CDATA[Reynard Reynard]]>;
<![CDATA[Wella Wella]]>
<![CDATA[ ULTIMA InfoSys Vol 9 No 1 (2018): Ultima InfoSys : Jurnal Ilmu Sistem Informasi ]]>
Publisher : <![CDATA[Universitas Multimedia Nusantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (1519.989 KB)
|
DOI: 10.31937/si.v9i1.712
<![CDATA[Perusahaan menempatkan teknologi informasi sebagai suatu hal yang dapat mendukung pencapaian rencana strategis perusahaan untuk mencapai sasaran visi, misi dan tujuan perusahaan atau lembaga tersebut, begitu halnya dengan PT Supra Boga Lestari. Teknologi Informasi yang diterapkan tentunya perlu diatur serta disesuaikan dengan kebijakan serta kebutuhan agar dapat dimanfaatkan dengan baik. Dalam mengatur teknologi informasi diperlukan audit yang bertujuan untuk mengevaluasi dan memastikan pemenuhannya ditinjau dari pendekatan objektif dari suatu standar teknologi informasi yang dipakai apakah telah sesuai dengan prinsip serta kebijakan yang berlaku. Pada penelitian yang dibuat ini bertujuan untuk mengetahui tingkat teknologi informasi di perusahaan melalui pengukuran capability level tata kelola dan manajemen teknologi informasi pada PT Supra Boga Lestari berdasarkan COBIT 5. Pengumpulan data yang dilakukan dengan cara kuisioner dan melakukan wawancara. Hasil dari kuisioner dan wawancara tersebut diolah dengan menggunakan teori COBIT 5. Hasil dari penelitian ini juga dapat dijadikan acuan untuk meningkatkan tata kelola, sumber daya, kapabilitas serta keamanan informasi, pemrosesan infrastruktur teknologi informasi yang ada pada perusahaan berdasarkan rekomendasi yang telah diberikan. Index Terms— Audit Tata Kelola TI, Capability Level, IT Governance COBIT 5, PT Supra Boga Lestari.]]>
<![CDATA[Chatbot Kantor Pelayanan Pajak Pratama Cikupa pada Platform Line ]]>
<![CDATA[Mustikaning Sitoresmi]]>;
<![CDATA[Wella Wella]]>
<![CDATA[ ULTIMA InfoSys Vol 11 No 1 (2020): Ultima InfoSys : Jurnal Ilmu Sistem Informasi ]]>
Publisher : <![CDATA[Universitas Multimedia Nusantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (643.964 KB)
|
DOI: 10.31937/si.v9i1.1247
<![CDATA[The Primary Tax Service Office has used technology in delivering information about taxes, such as the existence of an official tax portal service site as a forum for delivering information about requirements, announcements and provisions related to taxes for the general public. In addition, there are also online applications that are under the auspices of the Directorate General of Taxation which serve as services related to online tax reporting for the general public. However, the Primary Tax Service Office does not yet have a service to provide services to users quickly, easily and can be used at any time, therefore a chatbot application is created that can answer tax-related questions that can be accessed at any time easily and quickly. This chatbot is built using the hypertext preprocessor programming language and database using MySQL and the Artificial Intelligence Markup Language which contains a collection of patterns and responses that can be used by chatbots to search answers to each sentence. The software development methodology used is the Rapid Application Development (RAD) method. This research produces a chatbot application that can help users by answering questions about taxes.]]>
<![CDATA[e-WOM: Buy or No Buy? ]]>
<![CDATA[Rifky Agasta Ibrahim]]>;
<![CDATA[Wella Wella]]>
<![CDATA[ ULTIMA InfoSys Vol 11 No 1 (2020): Ultima InfoSys : Jurnal Ilmu Sistem Informasi ]]>
Publisher : <![CDATA[Universitas Multimedia Nusantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (451.237 KB)
|
DOI: 10.31937/si.v9i1.1500
<![CDATA[Research on the topic of influence on purchasing decisions on Lazada e-commerce has a purpose, including 1) to find out what factors of E-WOM influence purchasing decisions on Lazada e-commerce. 2) to find out how the overall influence of E-WOM factors on purchasing decisions on Lazada e-commerce. 3) what is the magnitude of the force of these E-WOM factors on purchasing decisions on Lazada e-commerce. The first research result shows that three E-WOM factors influence purchasing decisions on Lazada, namely the characteristics of the review, the features of the reviewers, and the characteristics of the website. The second research result shows that there is an overall influence of E-WOM factors on purchasing decisions on Lazada e-commerce. The results of the third study showed the magnitude of the E-WOM factors was large enough to influence purchasing decisions at 54%. Based on the three results of the study, it can be concluded that consumers currently entrust E-WOM as a trusted marketing communication and will continue to be used in obtaining information about products on e-commerce Lazada.]]>
<![CDATA[SNI ISO/IEC 27001 dan Indeks KAMI: Manajemen Risiko PUSDATIN (PUPR) ]]>
<![CDATA[Piski Sundari]]>;
<![CDATA[Wella Wella]]>
<![CDATA[ ULTIMA InfoSys Vol 12 No 1 (2021): Ultima InfoSys : Jurnal Ilmu Sistem Informasi ]]>
Publisher : <![CDATA[Universitas Multimedia Nusantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.31937/si.v12i1.1701
<![CDATA[Pusdatin of the Ministry of Public Works and Public Housing is an institution that manages data and information to support management within the ministry of public works. This research was conducted to evaluate the maturity of agencies prior to conducting an external audit of ISO 27001: 2013 certification. The method used in this research is PDCA (Plan-Do-Check-Act) using our index and ISO 27001, the technicality of this research starts from a check for analysis of current conditions, Act is carried out for assessment of the WE index, Plan compares our index results with ISO 27001, and Do control recommendations for improvement. The results of this evaluation show that PUSDATIN stopped at level I + in yellow area and overall PUSDATIN stated, "Needs improvement". In conclusion, Pusdatin is not ready for an external audit of ISO 27001: 2013 certification. The aforementioned results form the basis for the recommendations made from the findings of the WE index and compared with the ISO 27001 control. Index Terms—audit keamanan informasi; indeks KAMI; ISO 27001:2013; tingkat kematangan SMKI]]>
<![CDATA[Support Vector Machine VS Information Gain: Analisis Sentimen Cyberbullying di Twitter Indonesia ]]>
<![CDATA[Christevan Destitus]]>;
<![CDATA[Wella Wella]]>;
<![CDATA[Suryasari Suryasari]]>
<![CDATA[ ULTIMA InfoSys Vol 11 No 2 (2020): Ultima InfoSys : Jurnal Ilmu Sistem Informasi ]]>
Publisher : <![CDATA[Universitas Multimedia Nusantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.31937/si.v11i2.1740
<![CDATA[This study aims to clarify tweets on twitter using the Support Vector Machine and Information Gain methods. The clarification itself aims to find a hyperplane that separates the negative and positive classes. In the research stage, there is a system process, namely text mining, text processing which has stages of tokenizing, filtering, stemming, and term weighting. After that, a feature selection is made by information gain which calculates the entropy value of each word. After that, clarify based on the features that have been selected and the output is in the form of identifying whether the tweet is bully or not. The results of this study found that the Support Vector Machine and Information Gain methods have sufficiently maximum results.]]>
<![CDATA[Apakah Youtuber Indonesia Kena Bully Netizen? ]]>
<![CDATA[Joviano Siahaan]]>;
<![CDATA[Wella Wella]]>;
<![CDATA[Ririn Ikana Desanti]]>
<![CDATA[ ULTIMA InfoSys Vol 11 No 2 (2020): Ultima InfoSys : Jurnal Ilmu Sistem Informasi ]]>
Publisher : <![CDATA[Universitas Multimedia Nusantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.31937/si.v11i2.1764
<![CDATA[This study will examine the cyberbullying phenomenon that was experienced by Indonesian Youtubers in their Instagram comment section. Cyberbullying is the use of electronic communication to bully a person, typically by sending messages of an intimidating or threatening nature. Youtubers are the subject of this research due to their massive following, who constantly responds to every content posted on their Instagram page. The algorithm chosen to conduct this sentiment analysis was Support Vector Machine (SVM) due to their high accuracy percentage. The data used in this analysis was retrieved from 10 Indonesian Youtuber Instagram accounts. In order to analyze this data, several step was done including text mining, data cleansing, data modeling and applying model to test data. The result of analysis using an SVM model with an accuracy of 81.2% is 49.524% of comments on an Indonesian Youtuber comment section are considered as cyberbullying.]]>
<![CDATA[The Role of COBIT5 as a Reference for Quality Service Quality Improvement ]]>
<![CDATA[Kevin Pratama Arthananda]]>;
<![CDATA[Wella Wella]]>
<![CDATA[ ULTIMA InfoSys Vol 12 No 2 (2021): Ultima Infosys : Jurnal Ilmu Sistem Informasi ]]>
Publisher : <![CDATA[Universitas Multimedia Nusantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.31937/si.v12i2.2181
<![CDATA[Bank Central Asia Tbk. is the largest private bank company in Indonesia, which is now owned by one of the largest cigarette group companies in the world, namely Djarum. PT. Bank Central Asia Tbk. make various efforts to improve the quality of service quality by setting a standard and policy. One of them is the determination of ITIL V3 standardization, which covers the entire IT Service process. ITIL V3 is a series of concepts and techniques for infrastructure management, development, and information technology operations. These efforts were made to meet the ISO 20000 standardization to obtain ISO 20000 certification in 2011. However, PT Bank Central Asia Tbk wants to continue to improve the quality of IT services for the better, therefore PT Bank Central Asia Tbk. chose to use the COBIT 5 framework as a method of measuring the quality of IT service quality, especially in the field of IT Service Management (ITSM) in the DSS02 (Manage Service requests and Incidents) and DSS03 (Manage Problems) processes. The result of this research is that the Capability Level of the DSS02 and DSS03 processes is known at PT Bank Central Asia Tbk. the current condition is level 3 (Established Process), while the target level to be achieved is level 4 (Predictable Process). So that to reach the next level, PT Bank Central Asia is expected to have followed the recommendations for improvement given.]]>
<![CDATA[COBIT 5: How Capable PT GTI Governing Innovation, Human Resource, and Knowledge Aspect? ]]>
<![CDATA[Darwin Aridarno Sudarnoto]]>;
<![CDATA[Wella Wella]]>;
<![CDATA[Ririn Ikana Desanti]]>
<![CDATA[ ULTIMA InfoSys Vol 12 No 2 (2021): Ultima Infosys : Jurnal Ilmu Sistem Informasi ]]>
Publisher : <![CDATA[Universitas Multimedia Nusantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.31937/si.v12i2.2400
<![CDATA[The performance of information technology governance by PT GTI has not been optimal and there has never been a measurement of information technology governance capability. Based on these problems, it is necessary to measure the capability of information technology governance and make an appropriate information technology management recommendation that can be used as a guide—the measurement of the COBIT 5.0 framework. The data collection method consisted of observation, questionnaires, and interviews. The data collection results will produce findings, impacts, and recommendations for PT GTI. Measuring the capability of information technology governance used includes Planning, Preparation, Implementation, and Measurement Reporting. The study focused on 3 IT processes and obtained the following capability level results: APO04 Manage Innovation got a score of 78.4% and stopped at level 3, APO07 Managed Human Resource with a score of 81.07% and stopped at level 1, and BAI08 Manage Knowledge got to score 61% and stop at level 2.]]>
<![CDATA[Perbandingan Algoritma kNN, C4.5, dan Naive Bayes dalam Pengklasifikasian Kesegaran Ikan Menggunakan Media Foto ]]>
<![CDATA[Ni Made Satvika Iswari]]>;
<![CDATA[Wella Wella]]>;
<![CDATA[Ranny Ranny]]>
<![CDATA[ Ultimatics : Jurnal Teknik Informatika Vol 9 No 2 (2017): Ultimatics : Jurnal Teknik Informatika ]]>
Publisher : <![CDATA[Faculty of Engineering and Informatics, Universitas Multimedia Nusantara ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (1300.652 KB)
|
DOI: 10.31937/ti.v9i2.659
<![CDATA[Indonesia merupakan negara kepulauan yang memiliki berbagai jenis keanekaragaman ikan. Potensi perikanan laut sebesar 6,5 juta ton per tahun, namun jumlah produksinya hanya mencapai 5,06 juta ton. Hal ini menunjukan proses produksi belum optimal. Proses produksi serta pemilahan yang masih tradisional membuat produksi berjalan lambat. Dalam penelitian ini dikembangkan sebuah metode untuk mengklasifikasikan kesegaran ikan berdasarkan citra digital ikan. Adapun algoritma yang digunakan adalah kNN, C4.5, dan Naïve Bayes. Berdasarkan hasil uji coba yang dilakukan, algoritma kNN memberikan nilai akurasi yang tertinggi diantara algoritma lainnya. Sehingga kNN dinilai cocok digunakan untuk mengklasifikasikan kesegaran ikan. Metode yang dihasilkan dalam penelitian ini diharapkan dapat membantu mengotomatisasi proses produksi yang sebelumnya manual. Index Terms — kNN, C4.5, Naïve Bayes, Pengolahan Citra Digital, Tingkat Kesegaran Ikan.]]>
