Claim Missing Document
Check
Articles

Found 5 Documents
Search

Improving the Services Quality of Educational Staff Based on Satisfaction and Loyalty Analysis of Nursing Students Fresty Africia; Stefanus Supriyanto; Tiyas Kusumaningrum
Jurnal Ners Vol. 12 No. 2 (2017): October 2017
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (16.105 KB) | DOI: 10.20473/jn.v12i2.4628

Abstract

Introduction: Educational staff services play a role in determining the quality of education. Service quality is able to provide satisfaction for students. Students who were satisfied with the perceived quality will develop student loyalty to the institution. The purpose of this study was to assess the effect of educational staff service quality with the satisfaction and loyalty of nursing students so that the educational institutions as service providers are able to provide the best service and survive in the midst of competition.Method: The study was an explanative survey with a cross-sectional design. Data collection was conducted using both quantitative (questionnaires) and qualitative (Focus Group discussion/FGD) methods. This study used proportional random sampling, with 110 students as samples. The variables in this research were customer expectations, perceived quality, student satisfaction and loyalty. The data was collected by a questionnaire and analyzed by linear regression, while FGD was conducted in two different groups (students and staff’s managers).Result: The result of the study explains the influence of student expectations on the perceived quality of the educational staff with a p-value = 0,002. There was no influence of student expectation on student satisfaction with a p-value = 0,156. The influence of the perceived quality of the educational staff towards student satisfaction had a p-value = 0,000. The influence of student satisfaction on student loyalty had a p-value = 0,000.Conclusion: The fulfilment of student expectations will have a positive impact on perceived quality. Furthermore, the positively perceived quality will create student satisfaction and student loyalty towards the educational institutions. For further research, it is suggested to examine the effect of satisfaction on student complaints.
The IMPLEMENTATION OF A SMOKE-FREE AREA POLICY IN SMA NEGERI 2 NGANJUK Yeny Kusumawati; Fresty Africia
INTERNATIONAL JOURNAL OF NURSING AND MIDWIFERY SCIENCE (IJNMS) Vol 4 No 3 (2020): VOLUME 4 ISSUE 3 DECEMBER 2020
Publisher : Bina Sehat Press. Departement Research and Community Engagement Bina Sehat PPNI Institute of Health Science, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29082/IJNMS/2020/Vol4/Iss3/311

Abstract

Background:Smoke-free policies in school established to protect and reduce young students' smoking rates from cigarette smoke's harmfulness. This research to describe implementation of smoke-free policies in school and determine factors influencing the policy's implementation. Method: Qualitative research design and descriptive. Informants determined use purposive sampling. Subjects research were headmaster, student vice headmaster, counseling teachers, homeroom teachers, employees, and students. Technique data collection were observation, interviews, and documentation. Validity data was checked with triangulation technique. Qualitative data analysis used an interactive model based on theory of George C. Edward III, which consists of communication, resources, dispositions, and bureaucratic structures. Result: Smoke-free policies in school hasn’t been implemented optimally, especially in the resource. There are some teachers and employees who still smoke. There isn’t specific budget for the implementation of the smoke-free policies. Billboards facilities with no smoking or smoke-free area are still limited. Supporting factor is communication; smoke-free area policy always communicated to school residents. Disposition factor; there is commitment of policy implementers. Bureaucratic structure factor; there is SOP's existence in implementing the policies. Conclusion: Implementation of smoke-free policies in school has not been maximized, so it needs to be supported by all factors, both communication factors, resource factors, disposition factors, and bureaucratic factors. Keywords: implementation, policy, smoke-free area
EDUKASI PERILAKU HIDUP SEHAT DAN BERSIH DALAM ADAPTASI KEBIASAAN BARU Fresty Africia; Duwi Susanti; Dewi Prahara
Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Vol 1 No 1 (2021)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (549.981 KB) | DOI: 10.24034/kreanova.v1i1.4857

Abstract

The Covid-19 pandemic has spread throughout all countries including Indonesia. Kediri Regency has also experienced the impact and has become an area in the red zone category for the Covid-19 pandemic. The continued spread of covid 19 has made the government implement conditions to make peace with the corona virus through healthy and clean living habits. The purpose of this activity is to increase public knowledge about clean and healthy living habits by washing hands properly, and proper cough etiquette in a new life order. The activities carried out were in the form of health education using leaflets, songs / movements and distribution of masks. There is an increase in public knowledge about clean and healthy living habits regarding hand washing and cough etiquette towards adapting to new habits.
POLA KONSUMSI DAN STATUS NUTRISI PADA REMAJA K.S, Nirmala; Wulandari, Ratna Feti; Africia, Fresty
Jurnal Keperawatan dan Kesehatan Vol 15 No 2 (2024): Jurnal Keperawatan dan Kesehatan
Publisher : Sekolah Tinggi Ilmu Keperawatan Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54630/jk2.v15i2.385

Abstract

Various health problems in adolescents are related to meeting balanced nutritional needs. For both boys and girls, nutritional problems that often occur in other teenagers include underweight, overweight/obesity, and anemia. This study identified the food consumption patterns of male and female students and their nutritional status using a cross-sectional design. The sample calculation used total sampling and obtained 33 students. The collection technique is carried out using the convenience method. The instrument used was the Student Consumption Patterns questionnaire and the data was analyzed using chi-square. The research results showed that 57.6% had poor consumption patterns. A nutritional monitoring program for adolescents is needed which includes maintaining nutritional status, consumption patterns and risk factors related to nutrition. Persuasive health education is needed by utilizing electronic media which is currently widely accessed, especially by teenagers.
Upaya Upaya Pendampingan Siswa dalam Pertolongan Pertama Pada Luka Bakar di MTS Al-Amien Rahmawati, Elfi Quyumi; Sunaryo, Nirmala Kusumaningrum; Africia, Fresty
Kontribusi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Vol. 5 No. 1 (2024): November 2024
Publisher : Cipta Media Harmoni

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53624/kontribusi.v5i1.495

Abstract

Latar Belakang : Luka bakar merupakan jenis cedera yang sering terjadi di lingkungan sekolah dan memerlukan penanganan segera untuk mencegah komplikasi serius. Urgensinya ketika siswa terpapar kondisi luka bakar, dapat melakukan pertolongan pertama, minimal untuk dirinya senndiri ataupun orang disekitarnya Tujuan: meningkatkan pengetahuan siswa MTs Al-Amien tentang pertolongan pertama pada luka bakar dengan memberikan pendampingan. Metode: ceramah, demonstrasi, dan simulasi. Materi pendampingan mencakup jenis-jenis luka bakar, langkah-langkah pertolongan pertama, dan teknik penanganan yang benar. Evaluasi dilakukan dengan pre-test dan post-test untuk mengukur peningkatan pengetahuan siswa. Hasil: Setelah diberikan pendampingan tentang pertolongan pertama pada luka bakar, dilakukan evaluasi dengan memberi pertanyaan kepada peserta. Peningkatan pengetahuan diketahui ketika mampu menjawab pertanyaan setelah dilakukan kegiatan penyuluhan. Mereka mampu menyebutkan dengan benar tentang luka bakar dan langkah apa saja yang harus dilakukan ketika bertemu dengan penderita, serta bagaimana cara meminta bantuan. Kesimpulan: Pendampingan melalui pendidikan kesehatan tentang pertolongan pertama pada luka bakar sangat efektif dalam meningkatkan pengetahuan dan kesiapsiagaan siswa dalam menghadapi situasi darurat di sekolah. Program ini diharapkan dapat menjadi model untuk kegiatan serupa di sekolah lain guna meningkatkan keselamatan dan kesehatan siswa.