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PERKEMBANGAN SISTEM INFORMASI MANAJEMEN (SIM) DI INDONESIA Alfatul Hisabi; Amelia Azura; Dhita Lutfiah; Nurbaiti
Juremi: Jurnal Riset Ekonomi Vol. 1 No. 4: Januari 2022
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/juremi.v1i4.775

Abstract

Management Information System (MIS) is a systematic network in the administration and handling of information that aims to create data that will be provided to each time as a reason for making choices to achieve organizational goals. The purpose of a management information system is to provide information used in calculating the cost of services, goods, and other necessities desired by executives; provide data used in compiling, controlling, assessing, and improving consistently; Provision of data for decision making of a company. The historical background of management information systems basically cannot be separated from the development of data technology. The development of Management Information Systems (MIS) has existed for a long time but is now more developed, especially in Indonesia. Management Information System (MIS) improvements have been recognized by the Big Screen Organization. early understand that the biggest obstacles come from the center to the upper management layers, and not from the bottom board. Implementation of Management Information Systems in Indonesia that regularly deals with the public includes: Management Information Systems in educational institutions, Management Information Systems in health institutions, Management Information Systems in banking institutions.
Analysis of the Implementation of BSI Mobile Services on Customer Satisfaction at BSI KCP Medan Pulo Brayan Dhita Lutfiah; Ahmad Amin Dalimunte
Journal of Indonesian Management (JIM) Vol. 2 No. 2 (2022): June
Publisher : Penerbit ADM Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i2.611

Abstract

The Bank has taken advantage of the development of information technology in its banking services by launching mobile banking (m-banking). Bank BSI is one of the banks that provides mobile banking services to customers named BSI Mobile. This study aims to determine how much customer interest in using BSI Mobile and how the application of BSI Mobile to customer satisfaction. This research is a quantitative research, the data obtained in this study is primary data because it is obtained from the results of interviews with customers of BSI KCP Medan Pulo Brayan. BSI Mobile is one of the distribution channels used to access customer accounts via smartphones using the 3G/4G technology network and Wifi owned by Bank Syariah Indonesia, can be installed on the Playstore or Appstore. The features in BSI Mobile provided are Account Info, Transfer, Payment, Purchase, Islamic Services, Sharing-Ziswaf, e-mas, Favorites, Cash Withdrawal, Open Account, Top-Up eWallet, E-Commerce, Scheduled Transactions, Keyboards, and Financing. The application of the database provided by Bank Syariah Indonesia to customer transaction activities through BSI Mobile is one of Bank Syariah Indonesia's efforts to improve service and existence in the current economic situation.