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All Journal Dedikasi : Jurnal Ilmiah Sosial, Hukum, Budaya Jurnal GeoEkonomi JASF (Journal of Accounting and Strategic Finance) Al-Kharaj: Journal of Islamic Economic and Business
Wijoseno Lelono, Titin Ruliana, Umi Kulsum
Universitas 17 Agustus 1945 Samarinda
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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LIKUIDITAS PT. SLJ GLOBAL TBK SEBELUM DAN SELAMA PANDEMI COVID 19 Elfreda Aplonia Lau; Umi Kulsum
DEDIKASI : Jurnal Ilmiah Sosial, Hukum, Budaya Vol 23, No 1 (2022)
Publisher : Prodi Ilmu Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31293/ddk.v23i1.6418

Abstract

This study aims to assess the company's financial performance as measured by the current ratio, quick ratio and cash ratio in two conditions, before the COVID-19 pandemic, in 2017 and 2018 and the condition of the COVID-19 pandemic, in 2019 and 2020. The theory that underlies this research is liquidity using the Current Ratio, Quick Ratio and Cash Ratio analysis tools to the 2017-2020 financial position report data. The results showed that the financial performance of PT. SLJ Tbk in 2017-2020 experienced a decrease in liquidity which indicated the company was categorized as illiquid. This decline in financial performance was due to the company being burdened with current debt which continued to increase and was also affected by the COVID-19 pandemic.
PENGEMBANGAN MODEL EVALUASI KINERJA SDM BERBASIS BALANCED SCORECARD: STUDI PADA PERUSAHAAN JASA KONSULTAN Nurfitriani Nurfitriani; Umi Kulsum; Sunarto Sunarto; Heriyanto Heriyanto
Jurnal GeoEkonomi Vol. 15 No. 1.2024 (2024): EDISI KHUSUS SEMNAS FEB-UNIBA 2024
Publisher : Program Studi Manajemen Fakultas Ekonomi Universitas Balikpapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/geoekonomi.v15i1.2024.456

Abstract

This research aims to develop a Balanced Scorecard-based Human Resources (HR) performance evaluation model that suits the needs and characteristics of consulting services companies. Through a qualitative approach, data was collected through in-depth interviews, participant observation, and document analysis from five different consulting companies. The results of the analysis show that HR performance evaluation practices tend to be separated from the strategic planning process and are not aligned with the company's long-term goals. Based on these findings, a Balanced Scorecard-based HR performance evaluation model was developed, which includes financial, customer, internal process, and learning and growth dimensions. This model was then validated and field tested, which demonstrated its validity, relevance and implementability in the context of consulting services companies. The practical implication of this research is the importance of aligning performance evaluation with strategic planning to increase the effectiveness of HR performance management and support the achievement of consulting companies' business goals.
Omnichannel Strategy, Chatbot Responsiveness, and Same-Day Delivery's Influence on Customer Satisfaction in the Metaverse Commerce Era: A Case Study of Bukalapak and Zalora" Nurfitriani; umi kulsum; Andrey Putra Susanto; Andi Indrawati
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 4 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i4.8005

Abstract

This research aims to examine the influence of omnichannel strategy, chatbot responsiveness, and same-day delivery on customer satisfaction within the context of metaverse commerce. Using a quantitative approach with regression analysis, the study focuses on a case study of two e-commerce platforms, Bukalapak and Zalora. Data was collected through online questionnaires from a sample population of 300 people in Samarinda and its surrounding areas who have used these three services. The analysis method used was a combination of SEM-PLS.  The research findings show that all three independent variables—omnichannel strategy, chatbot responsiveness, and same-day delivery—have a significant influence on customer satisfaction. All alternative hypotheses were accepted. Among the three variables, same-day delivery showed the strongest influence, indicating that delivery speed is a crucial factor for customers. Meanwhile, chatbot responsiveness and omnichannel strategy also had a positive influence, although their impact was smaller compared to same-day delivery. The model was able to explain a large portion of the variation in customer satisfaction.  The implications of these findings suggest that companies like Bukalapak and Zalora need to prioritize delivery services to improve customer satisfaction. The results of this study can serve as a guide for optimizing omnichannel strategies, chatbots, and logistics. It is also recommended that future research includes additional variables and uses qualitative methods to provide a more comprehensive understanding.
Determinant Factors of Firm Value: Cash Holdings and Dividend Policy as Mediation Eka Yudhyani; Umi Kulsum; Faizal Reza; Astrid Napita Sitorus; Nanda Wahyu Indah Kirana
JASF: Journal of Accounting and Strategic Finance Vol. 5 No. 2 (2022): JASF (Journal of Accounting and Strategic Finance) - December 2022
Publisher : Accounting Department, Faculty of Economics and Business, Universitas Pembangunan Nasional Veteran Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jasf.v5i2.325

Abstract

In times of uncertainty such as a crisis, a company needs to maintain its value for its investors. Theory suggests that for uncertainty, the company needs to have cash holding, but on the other hand, it needs to pay dividends. Therefore, this research aims to prove the relationship between factors that affect firm value with cash holding and dividend policy as mediation. We conduct this research on the manufacturing company from 2015 to 2021 registered on Indonesia Stock Exchange. Using the purposive sampling method, 82 company was chosen and 574 data was studied. To test our hypotheses, we use SmartPLS. The results proved that cash holding can influence firm value, while dividend policy cannot. For the indirect effect, we found that profitability and net working capital indirectly affect firm value through cash holding. We explain the theory and practical implications and describe our study’s limitations. For future research, we suggest differentiating firm value before and during a financial crisis, and the industry sector that has the worst, moderate, and light impact from the crisis.
Becoming a Cashless Society: The Role of QRIS from the Z-Generation Student's Perspective Elfreda Aplonia Lau; Umi Kulsum
JASF: Journal of Accounting and Strategic Finance Vol. 6 No. 1 (2023): JASF (Journal of Accounting and Strategic Finance) - June 2023
Publisher : Accounting Department, Faculty of Economics and Business, Universitas Pembangunan Nasional Veteran Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jasf.v6i1.404

Abstract

Along with the development of QRIS in Indonesia and Bank Indonesia's efforts to expand the use of QRIS internationally, Z-generation students are faced with the dynamics of financial transaction options towards a cashless society. This study aims to prove the factors that influence the use of QRIS to become a cashless society from the perspective of Z-generation students. The analysis was carried out in-depth based on the UTAUT theory. This study uses primary data by distributing questionnaires to Z-generation students at two universities in Samarinda. A total of 273 data were processed with SmartPLS. Findings show that Z-generation students accept QRIS as a leader in changing the payment paradigm, with high usage intentions driven by effectiveness and efficiency in daily financial transactions. Social influence from peers and family has also been shown to play a key role in shaping attitudes and behavior in using QRIS. Nevertheless, interesting findings imply that supporting factors, such as facilitating conditions, do not always play a dominant role in influencing Z-generation students' decisions to switch to cashless. The implication is that even though QRIS has great potential to form a cashless society, a holistic approach that considers social and psychological factors is crucial. This study suggests that future research involves a broader and more diverse sample that may provide more holistic insights and generalization.
Co-Authors Andi Indrawati Andrey Putra Susanto Astrid Napita Sitorus Eka Yudhyani Faizal Reza Heriyanto Heriyanto Nanda Wahyu Indah Kirana Nurfitriani Nurfitriani Nurfitriani Nurfitriani Sunarto Sunarto