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DUKUNGAN SOSIAL ATASAN , PROBLEM FOCUSED COPING DAN KEPRIBADIAN EXTROVERT INTROVERT PEGAWAI BAPENDA KOTA SAMARINDA Lia Rosliana
MOTIVA: JURNAL PSIKOLOGI Vol 1, No 2 (2018)
Publisher : LPPM University 17 Agustus 1945 Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (303.994 KB) | DOI: 10.31293/mv.v1i2.3949

Abstract

Penelitian ini bertujuan untuk mengetahui hubungan antara dukungan social atasan dengan problem focus coping  pegawai berkepribadian ekstrovert dan introvert. Subjek penelitian ini adalah 98 orang Pegawai Bapenda Kota Samarinda Kalimantan Timur. Instrumen yang digunakan dalam penelitian ini adalah : Skala Problem Focused Coping , Skala Dukungan Atasan, dan Alat Tes Psikologi tipe kepribadian dari Eysenc. Semua skala diisi oleh subjek penelitian. Data penelitian dianalisis dengan menggunakan program  Product Moment dari Seri Program Statistik (SPS) Versi 2000. Edisi Profesor Sutrisno Hadi. Hasil uji statistik menunjukkan bahwa: pertama ada korelasi yang sangat signifikan antara dukungan atasan dan  problem focus coping  pada pegawai yang berkepribadian ekstrovert dan introvert ( r=0,345 dengan p=0,000 ( p< 0,001). Kedua ada korelasi yang signifikan antara tingkat dukungan Atasan dengan tingkat problem focused coping pegawai berkepribadian ekstrovert saja ( r= 0,448 dengan p= 0,001(p<0,01). Ketiga tidak ada korelasi antara tingkat dukungan social Atasan dengan tingkat problem focused coping pegawai yang berkepribadian introvert = 0,238 dengan p= 0,115( p >0,05).
Layanan Bimbingan Kelompok Menggunakan Pendekatan Cognitive Behavioral Therapy (CBT) untuk Mengurangi Kecemasan Komunikasi Siswa Kelas XI SMK Baitul Hamdi Tahun Ajaran 2025/2026 Lia Rosliana; Muhamad Ikhsan; Fitri Arnita
JCOSE Jurnal Bimbingan dan Konseling Vol. 8 No. 2 (2026): JCOSE: Jurnal Bimbingan dan Konseling
Publisher : Program Studi Bimbingan dan Konseling, FKIP Universitas Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/jcose.v8i2.240

Abstract

The main problem addressed in this study is the high level of communication anxiety experienced by Grade XI students, particularly when speaking in public or expressing opinions in class. This condition negatively affects students’ self-confidence, learning process, and social interactions. This study aims to determine the effectiveness of group counseling services with a Cognitive Behavioral Therapy (CBT) approach in reducing students’ communication anxiety. The type of research used is quantitative with a quasi-experimental approach, employing a one-group pretest-posttest design. The population of this study consisted of all Grade XI students, while the sample was determined through purposive sampling, namely students with a high level of communication anxiety. Data were collected through observation, interviews, and questionnaires, and analyzed using normality testing and the Wilcoxon test. The results showed a significant difference in communication anxiety scores between the pretest and posttest. The Wilcoxon test revealed a significance value of 0.007 (< 0.05), indicating that there was a meaningful reduction in communication anxiety after the treatment. Thus, the research hypothesis was accepted. In conclusion, group counseling services using the CBT approach are effective in reducing students’ communication anxiety. The implementation of this service contributes to increasing self-confidence, enhancing public speaking skills, and supporting students’ academic success.