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Public Service Innovation in Issuance of Building Permits in Sidoarjo Regency Malihatul Fuadah; Ismi Dwi Astuti Nurhaeni; Sri Yuliani
Iapa Proceedings Conference 2021: Sub Theme: Public Management in the Society 5.0
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2021.522

Abstract

The innovation of public services provided by the Investment and One Stop Service Office provides many benefits for people who use the services and services of the relevant agencies. This innovation also helps a lot in terms of issuing building permits which are one of the most needed public services by the community, where in its implementation requires accuracy and speed in managing and issuing building permits so that buildings used for business get legal. The purpose of the launch of SIPPADU has been stated in the Regulation of the Regent of Sidoarjo Number 8 of 2017 concerning the Application of Information Technology in Integrated Services. The type of research used is descriptive research with a qualitative approach. The focus in this research is how public service innovations in overcoming delays in the issuance of IMB files through the Integrated Licensing Service Information System program by the Investment Office and One Stop Integrated Service of Sidoarjo Regency which includes forms of innovation, processes and cycles of innovation as well as the diffusion of innovations at the Investment Office. and One Stop Services in Sidoarjo Regency. Based on the results of the research above, it can be concluded that technology-based innovations made by the Office of Investment and One Stop Integrated Services, namely the SIPPADU application, have helped the operation of licensing services at the agency. the service is to upgrade this SIPPADU innovation in the future so that things don't happen such as unstable networks, applications or websites that can't be accessed because the server is down. As well as providing more direction to existing Human Resources to understand more about SIPPADU. Suggestions for the public is to add more information about the SIPPADU application which can be accessed through the website of the Sidoarjo Regency Investment and One Stop Integrated Service website.
Penguatan Kapasitas Kelembagaan Program Kota Layak Anak dalam Penanganan Permasalahan Kekerasan Seksual Anak di Kota Surakarta Cintia Cahya Ningrum; Sri Yuliani
Sospol : Jurnal Sosial Politik Vol. 7 No. 2 (2021): Juli-Desember
Publisher : Faculty of Social and Political Sciences, Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/sospol.v7i2.10839

Abstract

Penelitian ini berfokus menjelaskan bagaimana langkah yang mesti dilakukan dalam penguatan program Kebijakan Kota Layak Anak sebagai upaya penanganan kekerasan seksual anak di Kota Surakarta. Kota Layak Anak sendiri merupakan salah satu bentuk Kebijakan Perlindungan Anak yang dibuat pada tahun 2006, dimana Kota Surakarta menjadi salah satu pilot project dalam program ini. Pada tahun 2017 Kota Surakarta telah mendapatkan penghargaan untuk Kategori Utama, namun kasus seperti Kekerasan Seksual Anak (KSA) cenderung mengalami peningkatan tiap tahunnya. Dalam program Kota Layak Anak terdapat indikator Penguatan Kelembagaan dan 5 indikator Klaster Hak Anak yang harus dipenuhi. Indikator Perlindungan Khusus menjadi salah satu indikator yang memiliki penilaian lebih rendah dibanding ke-4 indikator lainnya. Dengan menggunakan menggunakan metode deskriptif kualitatif, penelitian ini menghasilkan temuan bahwa guna memaksimalkan penguatan program Kota Layak Anak dalam menangani masalah kekerasan seksual terhadap anak diperlukan adanya pembaharuan Peraturan Daerah Kota Surakarta tentang Perlindungan Anak, adanya konsistensi anggaran, keikutsertaan Dinas dalam pelatihan KHA bersertifikat, serta diadakannya rapat koordinasi rutin antar stakeholder yang terlibat.