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The Effect of Work Shift on Mental Workload of Maintenance Operator Using Nasa Task Load Index (TLX) Ayu Wirani; Octoberry Julyanto; Dwi Kartini; Mukhlasin Mukhlasin
Journal of Industrial Engineering & Management Research Vol. 3 No. 3 (2022): June 2022
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v3i3.363

Abstract

The workload of workers affects the performance of these workers. Workers are faced with tasks that must be completed at a certain time. Factors that affect a person experiencing a workload are divided into two factors, namely external factors in the form of work station conditions, form of work, and length of time working as well as internal factors in the form of workers' health conditions and psychological conditions of workers. This study discusses the effect of work shifts on the workload of maintenance operators. Information about the workload on the work shifts to the operator can be known based on the subjective workload measurement using the NASA-TLX method as a psychological load measurement. The operator's workload information serves to determine whether the work carried out is in accordance with the workers' abilities so that they can work optimally. The results showed that the mental load conditions of all maintenance operators were included in the high level mental workload with an average score of 62.08 workload on shift I and 69.02 shift II. The calculation results obtained that FCount (3.7)< FTable (4.414), then H0 is accepted, meaning that the work shift has an effect on the Operator's Mental Burden. In addition, the results of the calculation show that FCount (3.698) < FTable (4.414), then H0 is accepted, and it means that the average workload in shift I and Shift II is not significantly different.
The live experience of people suffered by leprosy Mukhlasin Mukhlasin; Tukimin Sansuwito; Asita Elengoe; Andiko Nugraha Kusuma
International Journal of Public Health Science (IJPHS) Vol 12, No 1: March 2023
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijphs.v12i1.21852

Abstract

Leprosy, unlike other high-fatality diseases, is a long-term, chronic illness that can cause long-term disability. People's experiences with leprosy in Indonesia, indicating a need for responsive leprosy services to meet the wide range of requirements, including care for those who are not formally afflicted with the disease. This study aimed to explore live experience of people affected by leprosy in the community in Banten province, Indonesia. This study employed inductive phenomenological research methods with a semi-structure interview. We used snowball sampling, and people who could not communicate or did not want to take part in the study were not included. The majority of the participants were below 45 years, and 21 were male and 19 were female. Among total participants, only 15% could not read and write. The data were examined using Colaizzi's phenomenological analysis, which involves collecting and analysing data in parallel until no new information is acquired. We established trustworthiness in qualitative studies. The following themes emerged from this study: i) public understanding about leprosy; ii) psychological response; iii) perceived stigma; iv) health seeking behavior; and v) leprosy's impact on economic condition. This study identified the meaning of leprosy patients' lives through their own voices. People who have leprosy should also get spiritual help, coping skills, and training in self-care skills.
Kepemilikan Jamban Sehat Pada Masyarakat Mukhlasin Mukhlasin; Encep Nugraha Solihudin
Faletehan Health Journal Vol 7 No 03 (2020): Faletehan Health Journal, November 2020
Publisher : Universitas Faletehan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33746/fhj.v7i03.197

Abstract

The use of gooseneck latrines among the community of Walikukun Village, Carenang District, Serang Regency achieves 50.36%, users. The purpose of this study is to determine the availability of clean water, land availability, and income associated with latrine ownership among the community of Walikukun Village, Carenang District, Serang Regency in 2020. The method of this study is cross-sectional design. The number of respondents in this study are 87 respondents. The sampling technique used simple random sampling and the bivariate analysis used Chi square test. The results showed that all variables were related to latrine ownership in Walikukun Village, Carenang District, Serang Regency; availability of clean water (p value 0.000; OR 117.818), land availability variable (p value 0.000), income variable (p value 0.000). The conclusion of this study is that some people (68.8%) did not have a toilet.
Implementation of a Hospital Management System in Maintaining Google Customer Review Rating Performance Using the Servqual Method Irawan Irawan; Andiko Nugraha Kusuma; Mukhlasin Mukhlasin; Edna Maryani; Oktioza Pratama
Moneter: Jurnal Keuangan dan Perbankan Vol. 14 No. 1 (2026): APRIL
Publisher : Universitas Ibn Khladun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/moneter.v14i1.2926

Abstract

This study aims to analyze service quality at Citra Sundari Hospital by comparing patients’ expectations and perceptions using the SERVQUAL method. The research employed a descriptive quantitative approach using a questionnaire consisting of 24 statements (P1–P24) covering the dimensions of tangible, reliability, responsiveness, assurance, and empathy. Data were analyzed using SPSS to obtain descriptive statistics and gap values between expectation and perception variables. The results showed that the average expectation scores ranged from 3.80 to 3.93, while the perception scores ranged from 3.66 to 3.90. Most indicators showed negative gaps, indicating that the services received by patients had not fully met their expectations, although overall service quality was categorized as good. The largest gaps were found in indicators P8 and P23 with a value of -0.20, while indicators P11 and P12 showed positive gaps. These findings indicate the need for service quality improvement, particularly in aspects with the largest gaps, in order to optimize patient satisfaction.