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The Effect of Work Shift on Mental Workload of Maintenance Operator Using Nasa Task Load Index (TLX) Ayu Wirani; Octoberry Julyanto; Dwi Kartini; Mukhlasin Mukhlasin
Journal of Industrial Engineering & Management Research Vol. 3 No. 3 (2022): June 2022
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v3i3.363

The workload of workers affects the performance of these workers. Workers are faced with tasks that must be completed at a certain time. Factors that affect a person experiencing a workload are divided into two factors, namely external factors in the form of work station conditions, form of work, and length of time working as well as internal factors in the form of workers' health conditions and psychological conditions of workers. This study discusses the effect of work shifts on the workload of maintenance operators. Information about the workload on the work shifts to the operator can be known based on the subjective workload measurement using the NASA-TLX method as a psychological load measurement. The operator's workload information serves to determine whether the work carried out is in accordance with the workers' abilities so that they can work optimally. The results showed that the mental load conditions of all maintenance operators were included in the high level mental workload with an average score of 62.08 workload on shift I and 69.02 shift II. The calculation results obtained that FCount (3.7)< FTable (4.414), then H0 is accepted, meaning that the work shift has an effect on the Operator's Mental Burden. In addition, the results of the calculation show that FCount (3.698) < FTable (4.414), then H0 is accepted, and it means that the average workload in shift I and Shift II is not significantly different.

The live experience of people suffered by leprosy Mukhlasin Mukhlasin; Tukimin Sansuwito; Asita Elengoe; Andiko Nugraha Kusuma
International Journal of Public Health Science (IJPHS) Vol 12, No 1: March 2023
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijphs.v12i1.21852

Leprosy, unlike other high-fatality diseases, is a long-term, chronic illness that can cause long-term disability. People's experiences with leprosy in Indonesia, indicating a need for responsive leprosy services to meet the wide range of requirements, including care for those who are not formally afflicted with the disease. This study aimed to explore live experience of people affected by leprosy in the community in Banten province, Indonesia. This study employed inductive phenomenological research methods with a semi-structure interview. We used snowball sampling, and people who could not communicate or did not want to take part in the study were not included. The majority of the participants were below 45 years, and 21 were male and 19 were female. Among total participants, only 15% could not read and write. The data were examined using Colaizzi's phenomenological analysis, which involves collecting and analysing data in parallel until no new information is acquired. We established trustworthiness in qualitative studies. The following themes emerged from this study: i) public understanding about leprosy; ii) psychological response; iii) perceived stigma; iv) health seeking behavior; and v) leprosy's impact on economic condition. This study identified the meaning of leprosy patients' lives through their own voices. People who have leprosy should also get spiritual help, coping skills, and training in self-care skills.

The Relationship Between Length of Stay (LOS) and Patient Satisfaction With Hospitality Services at Haji General Hospital Medan Titin Nasiatin; Mukhlasin Mukhlasin
Contagion: Scientific Periodical Journal of Public Health and Coastal Health Vol 7, No 1 (2025): CONTAGION
Publisher : Universitas Islam Negeri Sumatera Utara, Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/contagion.v7i1.24071

The length of stay (LOS) or duration of hospitalization is a key indicator of hospital service quality. Prolonged LOS often signals inefficiencies and can lead to lower patient satisfaction. The core issue in this study is the high percentage of patients dissatisfied with services at the Haji General Hospital Medan citing unresponsive staff and inadequate facilities. This research aims to determine the relationship between LOS and patient satisfaction following hospitalization. A quantitative research method with a cross-sectional design was employed. The study took place at Haji General Hospital Medan, North Sumatra, from January to May 2023. The population included 60 patients treated in the Jabal Rahma and Safa wards, with a purposive sample of 35 respondents who met the inclusion criteria. Data were gathered through questionnaires and medical record observations. Patient satisfaction was measured using a validated Likert-scale questionnaire, while LOS was recorded from hospital records. Data analysis was conducted using the Chi-square test. Results revealed that 57.1% of patients had a LOS of less than five days, and 60.0% reported being very satisfied with their care. Statistical analysis showed a significant relationship between LOS and patient satisfaction (p = 0.005 < 0.05). Shorter LOS was correlated with higher satisfaction levels, suggesting more effective medical performance. In conclusion, patients with shorter hospital stays tended to report greater satisfaction, highlighting LOS as a crucial factor in evaluating healthcare service quality. It is recommended that hospitals strive to optimize care efficiency without compromising outcomes. Further research is suggested to explore additional factors affecting satisfaction, such as staff communication and facility adequacy, to improve service delivery Keywords: Length of Stay (LOS), Patient Satisfaction, Hospitalization, Healthcare Quality.

Relationship between Knowledge and Attitude with the Dangers of Bullying in High School Students Sadya Bustomi; Mukhlasin; Prihayati; Diah Nurul Qulbi; Rizka Fitriani; Jessica Edrea Valeska
Health and Technology Journal (HTechJ) Vol. 3 No. 3 (2025): June 2025
Publisher : KHD Production

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53713/htechj.v3i3.377

Bullying is a common issue in school environments and can have severe negative impacts on students' mental, social, and academic well-being. This study examined the Relationship between Knowledge and Attitude with the Dangers of Bullying in High School Students. A quantitative cross-sectional approach was used, involving 60 eleventh-grade students selected through total sampling. Data were collected using questionnaires distributed before and after the health education intervention and analyzed using univariate and bivariate tests. The univariate results showed that most respondents had high levels of bullying behavior (71.7%), low knowledge (68.3%), and negative attitudes (51.7%). After the intervention, improvements were observed in both knowledge and attitudes. Bivariate analysis revealed a significant relationship between knowledge and bullying (p = 0.017) and between attitude and bullying (p = 0.033). Health education proved effective as a promotive and preventive strategy for fostering positive behavior and empathy among adolescents. Therefore, schools should integrate health education into student development programs to create a safe and violence-free learning environment. This study contributes to bullying prevention through a structured, evidence-based educational approach.

Kepemilikan Jamban Sehat Pada Masyarakat Mukhlasin Mukhlasin; Encep Nugraha Solihudin
Faletehan Health Journal Vol 7 No 03 (2020): Faletehan Health Journal, November 2020
Publisher : Universitas Faletehan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33746/fhj.v7i03.197

The use of gooseneck latrines among the community of Walikukun Village, Carenang District, Serang Regency achieves 50.36%, users. The purpose of this study is to determine the availability of clean water, land availability, and income associated with latrine ownership among the community of Walikukun Village, Carenang District, Serang Regency in 2020. The method of this study is cross-sectional design. The number of respondents in this study are 87 respondents. The sampling technique used simple random sampling and the bivariate analysis used Chi square test. The results showed that all variables were related to latrine ownership in Walikukun Village, Carenang District, Serang Regency; availability of clean water (p value 0.000; OR 117.818), land availability variable (p value 0.000), income variable (p value 0.000). The conclusion of this study is that some people (68.8%) did not have a toilet.

Factors Associated With Stunting Incidence Among Children Aged 0–59 Months In The Working Area Of Kilasah Public Health Center, Serang City, Indonesia, 2023 Sadya Bustomi; Mukhlasin Mukhlasin; Yenyen Yuliana
Journal of Social Research Vol. 4 No. 11 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i10.2835

Stunting is a condition of failure to thrive in children due to chronic malnutrition from the age of 0–59 months, which is marked by a nutritional status index (PB/U) or (TB/U) with a Z-Score of less than -2 SD, which results in a child's height not being according to his age. The working area of the Kilasah Health Center has been the LOKUS (Focus Location) of stunting until now because it still contributes to a fairly high number of cases. This study aims to determine the factors associated with the incidence of stunting in children aged 0–59 months in the work area of the Kilasah Health Center, Serang City, in 2023. The method used is an observational study with a case-control approach. The instruments used were questionnaires and observation sheets. The research sample consisted of two groups, namely the case group of 44 respondents and the control group of 44 respondents, which were taken by the purposive sampling technique. The results of the univariate test in the stunting toddler group showed that the mothers had poor knowledge of 84.1%, 88.6% did not exclusively breastfeed, 36.4% did not have healthy latrines, and 93.2% did not have clean water facilities that met the requirements. Bivariate analysis using Chi Square obtained the results that mother's knowledge (Pv = 0.000), exclusive breastfeeding (Pv = 0.000), healthy latrines (PV = 0.000), and clean water facilities (Pv = 0.0013) have a significant relationship with the incidence of stunting in children aged 0-59 months. The suggestion from this research is that it is necessary to increase counseling with booklets/flip sheet regarding stunting and the importance of nutritious food for toddlers.

Relationship between Knowledge and Attitude with the Dangers of Bullying in High School Students Sadya Bustomi; Mukhlasin; Prihayati; Diah Nurul Qulbi; Rizka Fitriani; Jessica Edrea Valeska
Health and Technology Journal (HTechJ) Vol. 3 No. 3 (2025): June 2025
Publisher : KHD Production

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53713/htechj.v3i3.377

Bullying is a common issue in school environments and can have severe negative impacts on students' mental, social, and academic well-being. This study examined the Relationship between Knowledge and Attitude with the Dangers of Bullying in High School Students. A quantitative cross-sectional approach was used, involving 60 eleventh-grade students selected through total sampling. Data were collected using questionnaires distributed before and after the health education intervention and analyzed using univariate and bivariate tests. The univariate results showed that most respondents had high levels of bullying behavior (71.7%), low knowledge (68.3%), and negative attitudes (51.7%). After the intervention, improvements were observed in both knowledge and attitudes. Bivariate analysis revealed a significant relationship between knowledge and bullying (p = 0.017) and between attitude and bullying (p = 0.033). Health education proved effective as a promotive and preventive strategy for fostering positive behavior and empathy among adolescents. Therefore, schools should integrate health education into student development programs to create a safe and violence-free learning environment. This study contributes to bullying prevention through a structured, evidence-based educational approach.

Implementation of a Hospital Management System in Maintaining Google Customer Review Rating Performance Using the Servqual Method Irawan Irawan; Andiko Nugraha Kusuma; Mukhlasin Mukhlasin; Edna Maryani; Oktioza Pratama
Moneter: Jurnal Keuangan dan Perbankan Vol. 14 No. 1 (2026): APRIL
Publisher : Universitas Ibn Khladun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/moneter.v14i1.2926

This study aims to analyze service quality at Citra Sundari Hospital by comparing patients’ expectations and perceptions using the SERVQUAL method. The research employed a descriptive quantitative approach using a questionnaire consisting of 24 statements (P1–P24) covering the dimensions of tangible, reliability, responsiveness, assurance, and empathy. Data were analyzed using SPSS to obtain descriptive statistics and gap values between expectation and perception variables. The results showed that the average expectation scores ranged from 3.80 to 3.93, while the perception scores ranged from 3.66 to 3.90. Most indicators showed negative gaps, indicating that the services received by patients had not fully met their expectations, although overall service quality was categorized as good. The largest gaps were found in indicators P8 and P23 with a value of -0.20, while indicators P11 and P12 showed positive gaps. These findings indicate the need for service quality improvement, particularly in aspects with the largest gaps, in order to optimize patient satisfaction.

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