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All Journal BJRM (Bongaya Journal of Research in Management) Formosa Journal of Sustainable Research (FJSR) Return : Study of Management, Economic and Bussines
Vebby Anwar
Manajemen, STIE Pelita Buana Makassar
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

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ANALISIS KOMPARASI FAKTOR-FAKTOR YANG MEMPENGARUHI LABA SEBELUM PAJAK PADA BANK PEMERINTAH Vebby Anwar
BJRM (Bongaya Journal of Research in Management) Vol 1 No 2 (2018): BJRM (Bongaya Journal of Research in Management)
Publisher : P3M STIEM BONGAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37888/bjrm.v1i2.74

Abstract

The purpose of this study was to determine 1) the image of profit beforetax, net interest margin, loan to deposit ratio, asset quality and operating expenses/ operating income state bank listed on the Indonesia Stock Exchange. 2) analyzethe differences in income before taxes, net interest margin, loan to deposit ratio,asset quality and operating expenses / operating income state bank listed on theIndonesia Stock Exchange. The population in this study are all listed in theGovernment Bank Stock Exchange Bank Indonesia as much as 4. The samplingtechnique used proposive sampling. The analytical method used is descriptive analysis and ANOVA analysisThe results showed that 1) the average profit before tax state bank listed on theIndonesia Stock Exchange the lowest occurred in 2008 and highest in 2011. Theaverage net interest margin is the lowest place in 2011 and highest in 2009. theaverage loan to deposit ratio of the lowest occurred in 2009 and highest in 2011.Average asset quality of the lowest occurred in 2011 and highest in 2009. Averageoperating expenses / operating income of the lowest occurred in 2009 and highestin 2010. 2) There are differences in income before taxes, net interest margin, loanto deposit ratio and the bank's operating expenses/operating incomeintergovernmental listed in Indonesia Stock Exchange in 2008 until 2011. As for thequality of earning assets do not pass the test of homogeneity.
Effect of Standard Operating Procedures (SOP) and Work Environment on Employee Performance of PT. Bank Perkreditan Rakyat Sulawesi Mandiri Makassar M. Fahrul Husni; Mattarima; Suljumansah; Vebby Anwar; Devid
Formosa Journal of Sustainable Research Vol. 2 No. 2 (2023): February 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjsr.v2i2.3074

Abstract

In general, most companies believe that to achieve success, they must strive for the maximum possible performance, both individual and group performance which ultimately affects the success of the company (Purwadi, 2017).  The success that every company wants is not far from how managers manage Human Resource Management, in this case employee performance is the main capital to achieve a company success. As Standard Operating Procedures (SOP) play a role in making it easier for companies to organize and carry out the workflow or implementation of a task and as a guide for work results to achieve desired goals, (Arnina, 2016).  For this reason, the purpose of this study is to determine the influence of standard operating procedures (SOP) and work environment on the performance of PT. People's Credit Bank Sulawesi Mandiri Makassar.  Metode analysis used is multiple linear regression analysis using the SPSS application by looking at the constant value and the value of the resulting remission coefficient. The results of the analysis show that standard operating procedures (SOP) and work environment have a positive and significant effect on the performance of PT. People's Credit Bank Sulawesi Mandiri Makassar
The Relationship Between Service Quality, Perception of Expediency with The Decision of Go-Ride Service Users in Makassar Ernawati Ernawati; Andi Maulani Muchtar; Vebby Anwar; Norhaedah Norhaedah
Return : Study of Management, Economic and Bussines Vol. 2 No. 4 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i04.84

Abstract

This study aims to analyze the relationship between service quality, perceived utility, and the choices made by go-ride service users in Makassar. The theories used in this study are the service decision theory developed by Kotler and Keller, Davis’s theory of perceived usefulness, and Kotler’s theory of service quality. 50 Makassar go-ride service users were given questionnaires as part of the quantitative study methodology. The Pearson product-moment correlation approach is the one employed for data analysis. The study finds findings that decisions about which services to employ are positively and significantly correlated with both service quality and perceived usefulness.
Analysis Of Promotion and Service Quality on Customer Satisfaction at The Center Of Hajj and Umrah Souvenirs Bin Daud Makassar Muliati Muliati; Mochtar Lutfi; Hermawaty Remba Kasim; Vebby Anwar; Dwi Putri
Return : Study of Management, Economic and Bussines Vol. 2 No. 7 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of promotion on customer satisfaction, the effect of service quality on customer satisfaction, the influence of promotion and service quality simultaneously affect customer satisfaction, and analyze the magnitude of the influence of promotion and service quality on customer satisfaction at the Hajj and Umrah Bin Daud Souvenir Date Center in Makassar City. This type of research is quantitative with research for two months (January-February 2023). The sample in this study was 95 respondents taken using the slovin technique. The analytical methods used are instrument tests (validity and reliability tests), classical assumption tests (normalist tests, multicolonierity tests and heteroscedasticity tests), multiple linear regression tests, determination coefficient analysis and hypothesis testing (persial and simultaneous tests) with SPSS version 25 applications. The results showed that promotion has a positive and significant effect on customer satisfaction, service quality has a positive and significant effect on customer satisfaction, promotion and service quality simultaneously affect customer satisfaction, and promotion and service quality show an influence on customer satisfaction Hajj and Umrah Bin Daud Date Center in Makassar City.
Co-Authors Andi Maulani Muchtar Devid Dwi Putri Ernawati Ernawati Hermawaty Remba Kasim M. Fahrul Husni Mattarima Mattarima Mochtar Lutfi Muliati Muliati Norhaedah Norhaedah Suljumansah