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WORK EXPERIENCE, INTERPERSONAL COMMUNICATION ON PERFORMANCE AND USE OF INFORMATION TECHNOLOGY, AIRCRAFT MAINTENANCE COMPANIES Wulandari Harjanti; Tri Wahjoedi; Anita Kartika Sari; Pompong Budi Setiadi; Suhermin Suhermin
EKUITAS (Jurnal Ekonomi dan Keuangan) Vol 5 No 4 (2021)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya(STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (675.479 KB) | DOI: 10.24034/j25485024.y2021.v5.i4.4840

Abstract

Penelitian ini untuk mengkaji peran pengalaman kerja, Keterampilan Komunikasi Interpersonal terhadap Kinerja dan Penggunaan Teknologi Informasi sebagai Moderasi. Data primer diperoleh dari wawancara kepada 61 responden pada Perusahaan Lini Pemeliharaan Pesawat di Surabaya, Indonesia. Unsur-unsur individu dalam organisasi akan menunjukkan perilaku yang berbeda satu sama lain. Ciri-ciri orang ini akan terbawa ketika memasuki lingkungan baru, yang diwujudkan dalam susunan suatu hierarki, pekerjaan, tanggung jawab, dan lainnya. Hasil penelitian ini adalah Pengalaman Kerja tidak berpengaruh signifikan terhadap Kinerja. Keterampilan Komunikasi Interpersonal berpengaruh signifikan terhadap Kinerja. Penggunaan Teknologi Informasi berpengaruh signifikan terhadap Kinerja, tetapi Penggunaan Teknologi Informasi hanya berperan sebagai prediktor antara Pengalaman Kerja terhadap Kinerja dan Keternampilan Komunikasi Interpersonal terhadap Kinerja. Belum ada penelitian yang mengkaji model sebagaimana tersebut di atas. Kajian ini memberikan gambaran tentang aspek-aspek yang harus diperhatikan guna menjaga dan meningkatkan kinerja di suatu departemen yang menjunjung tinggi keselamatan penerbangan.
Work Environment Relations in Improving the Quality of Employee Work at PT. Pos Indonesia Sidoarjo Branch Fikri Ari Setiawan; Tri Wahjoedi
INCOME: Innovation of Economics and Management Vol. 2 No. 1 (2022): June
Publisher : LPPM Universitas KH. A. Wahab Hasbullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32764/income.v2i1.2872

Abstract

This study aims to determine the relationship of the work environment in improving the quality of work of employees at PT. Pos Indonesia Sidoarjo branch. In this study, the method used by the researcher is a qualitative approach through interviews and observations for data collection. From the results of data collection, several conclusions will be drawn from existing interviews so that they can complement the interests of this research. From the results of research and observations, it can be concluded that the relationship between the work environment has a relationship between improving the quality of work of employees, because the work environment is one of the things that influence to build the quality of work of employees in a company. Because the quality of employee work will look good if the company has a good work environment as well.
Mediation Effect of Work Stress on the Relationship between Role Conflict, Role Ambiguity, and Employees Performance Tri Wahjoedi
Jurnal Organisasi dan Manajemen Vol. 19 No. 2 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i2.4578.2023

Abstract

Purpose – The aim of this study was to examine how role conflict and role ambiguity, mediated by work stress, influenced employees performance.  Methodology – A quantitative analysis was performed by using the Slovin formula for a total sample of 114 employees from PT MSP, a prominent household appliances company in East Java, Indonesia. The collected data were analyzed using SEM SmartPls-3. Results – The results showed that both role conflict and role ambiguity exerted a significant negative impact on employees performance, and also contributed to increased work stress. Moreover, work stress showed a significant negative impact on employees performance. The inclusion of work stress as an intermediary highlighted its role in mediating the negative relationship between role conflict, role ambiguity, and employees performance. Originality – Incorporating work stress as a mediator in the connection between these variables enriched the exploration of the interrelation. This intricate relationship required a deeper understanding for the optimization of employees performance.