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WORK EXPERIENCE, INTERPERSONAL COMMUNICATION ON PERFORMANCE AND USE OF INFORMATION TECHNOLOGY, AIRCRAFT MAINTENANCE COMPANIES Wulandari Harjanti; Tri Wahjoedi; Anita Kartika Sari; Pompong Budi Setiadi; Suhermin Suhermin
EKUITAS (Jurnal Ekonomi dan Keuangan) Vol 5 No 4 (2021)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya(STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (675.479 KB) | DOI: 10.24034/j25485024.y2021.v5.i4.4840

Abstract

Penelitian ini untuk mengkaji peran pengalaman kerja, Keterampilan Komunikasi Interpersonal terhadap Kinerja dan Penggunaan Teknologi Informasi sebagai Moderasi. Data primer diperoleh dari wawancara kepada 61 responden pada Perusahaan Lini Pemeliharaan Pesawat di Surabaya, Indonesia. Unsur-unsur individu dalam organisasi akan menunjukkan perilaku yang berbeda satu sama lain. Ciri-ciri orang ini akan terbawa ketika memasuki lingkungan baru, yang diwujudkan dalam susunan suatu hierarki, pekerjaan, tanggung jawab, dan lainnya. Hasil penelitian ini adalah Pengalaman Kerja tidak berpengaruh signifikan terhadap Kinerja. Keterampilan Komunikasi Interpersonal berpengaruh signifikan terhadap Kinerja. Penggunaan Teknologi Informasi berpengaruh signifikan terhadap Kinerja, tetapi Penggunaan Teknologi Informasi hanya berperan sebagai prediktor antara Pengalaman Kerja terhadap Kinerja dan Keternampilan Komunikasi Interpersonal terhadap Kinerja. Belum ada penelitian yang mengkaji model sebagaimana tersebut di atas. Kajian ini memberikan gambaran tentang aspek-aspek yang harus diperhatikan guna menjaga dan meningkatkan kinerja di suatu departemen yang menjunjung tinggi keselamatan penerbangan.
Komunikasi Interpersonal Relawan Pajak Dan Wajib Pajak Orang Pribadi Melayani Pelaporan SPT Via E-Filing Latifah Aisah; Anita Kartika Sari
Digital Economic, Management and Accounting Knowledge Development (DEMAnD) Vol 4 No 1 (2022): June 2022
Publisher : Universitas Linggabuana PGRI Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46757/demand.v4i1.188

Abstract

The directorate general of taxes refers to no. Per 12/ pj /2021, tax volunteers were individuals who sincerely assisted in tax activities and assessments about taxation. The purpose of this research is to find interpersonal communications by tax and tax volunteers while serving reporting as annual wpop via e-filling. Qualitative research methods are applied to the research, using the phenomenon approach to refer to a reporting process such as the annual wpop/employee. Data retrieval in this study involves observation and interviews. Research, to use e-filling a taxpayer must be completed in the reporting process such as the principal tax number, no efin, id, kk, and cut evidence. Interpersonal theory that makes it easier to communicate information with the person directly applied by the tax and taxpayers during such a reporting process.
ANALISIS LINGKUNGAN KERJA DAN SENIORITAS TERHADAP KINERJA SERTA PRODUKTIVITAS KARYAWAN PADA PERUSAHAAN nilam purwaningtyas; Anita Kartika Sari
Digital Economic, Management and Accounting Knowledge Development (DEMAnD) Vol 4 No 1 (2022): June 2022
Publisher : Universitas Linggabuana PGRI Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46757/demand.v4i1.190

Abstract

This research was made based on stories and direct observations by the author. This research and analysis aims and has the intention to find out how conditions in the world of work and seniority that occur can affect employee performance and comfort. Conditions in the world of work are often interesting to discuss. Often, seniority behavior still occurs in some workplaces that are carried out by colleagues. The research entitled "Analysis of Work Environment and Seniority on Employee Performance and Productivity in Companies" aims to explore further how seniority that often occurs in companies can affect employee performance and productivity. The data used is based on research in the work environment based on the author's observations. The method used is a qualitative method.
PENGARUH SISTEM PELAYANAN, KUALITAS PRODUK TERHADAP PENINGKATAN PENJUALAN DI RESTORAN CEPAT SAJI BURGER KING ERISKA RINDIYANI ERISKA; Anita Kartika Sari; Lukman Nuzul Hakim
KALIANDA HALOK GAGAS Vol. 5 No. 1 (2022)
Publisher : Lampung Selatan: Sekolah Tinggi Ilmu Ekonomi Muhammadiyah Kalianda

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (206.147 KB) | DOI: 10.52655/khg.v5i1.42

Abstract

The motivation behind this exploration is to figure out that of the MAP GROUP, namely Burger King Tunjungan Plaza 1 Surabaya, which is known as BK is probably the biggest establishment on the world. The examination strategy utilized isqualitative, which means using the condition of the object naturally. The focus of the researcher is then described according to the applicable rules. The objects in this study are how influential the service system and product quality are to sales at every operating hour of the restaurant open to closing, as well as a survey of consumers who are willing to provide an assessment through the official website with satisfactory results regarding product quality and service every time they visit Burger King Surabaya.
EMPLOYEE PERFORMANCE ANALYSIS; POST MUTATIONS IMPLEMENTATION AT PT. JASA RAHARJA SURABAYA REPRESENTATIVE Anisa Dita Priutami; Leonard Adrie Manafe; Anita Kartika Sari
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7, No 2 (2023): IJEBAR, VOL. 07 ISSUE 02, JUNE 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i2.9215

Abstract

The aim of research to analyzing employee performance post the employee mutations implementation at PT. Jasa Raharja Surabaya Representative (JRSR). The descriptive qualitative method used in this study, using 5 (five) appropriate informants and supported by research articles and scientific documents. Data collection techniques by observation, interviews and documentation. The research results show that JRSR has implemented the mutation program well. The mutations implementation is carried out by Versatility Transfer (VT) means transferring employees by transferring positions aimed to increasing the capabilities and career employees development. Production Transfer (PT), which means transferring employees with the same or different positions but in different places. Employee performance at JRSR has been well and productive. It could be seen from the employees working hours, the work timeliness on and tasks completion and adjustments to new places and tasks shown well.