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All Journal Bhakti Persada Jurnal Aplikasi IPTEKS SOSHUM : Jurnal Sosial dan Humaniora [Journal of Social Sciences and Humanities] Jurnal Bali Membangun Bali Journal of Tourism and Interdiciplinary Studies
I Wayan Nurjaya
Jurusan Pariwisata Politeknik Negeri Bali
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Layanan Prima menuju ”Quality Tourism” Bali I Wayan Nurjaya; Solihin Solihin; I Nyoman Kanca
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 1 No 1 (2018): Menuju "Quality Tourism" Kebencanaan Gunung Agung
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (972.216 KB) | DOI: 10.51172/jbmb.v1i1.10

Abstract

Increasingly competitive competition among tourist accommodation providers, encourage the star hotel management and villas in Kuta to provide special services to their guests. In fact, such kind of services will lead to a concept of tourism called ”quality tourism”. This paper is a qualitative research. Its data collection was done through document study, observation, and in-depth interviews with 11 informants, consisting of five villas’s star hotel liners, three hotel and villa’s guests, and three observers of Bali tourism business. The result of the study shows that the excellent services to the guests provided by villa and hotel management in Kuta is the implementation of the concept of sapta pesona, done at the stage of pre-arrival service, reception service, housekeeping service, and food & bevarage. The impact of this excellent services gives tourist loyalty and revisit, reinforces the positive image of Bali tourism, and supports the sustainability of accommodation services and tourism business. In general, the excellent services for hotel and villa guests in Kuta has supported the efforts to realize the quality tourism in Bali. Innovations to improve the quality of service for hotel and villa guests are needed according to the development and demands of the tourism market.
Kepuasan Peserta Pelatihan Terhadap Pelaksanaan Pelatihan Bahasa Jepang di Desa Wisata Mas Ubud, Kabupaten Gianyar I Nyoman Meirejeki; I Wayan Nurjaya; Lien Darlina; Luh Mei Wahyuni
Bhakti Persada Jurnal Aplikasi IPTEKS Vol 6 No 2 (2020): November 2020
Publisher : P3M Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/bp.v6i2.2080

Abstract

Dalam upaya meningkatkan kualitas sumberdaya manusia di bidang pariwisata, Desa Mas Ubud bekerjasama dengan Politeknik Negeri Bali, melakukan pelatihan Bahasa Jepang. Jumlah peserta pelatihan ditentukan oleh kepala desa, sebanyak 30 orang, diutamakan para pemilik homestay, sekaligus menjadi responden dalam penelitian ini. Data dikumpulkan dengan menggunakan kuesioner, observasi dan wawancara. Dalam menilai keberhasilan pelatihan ini akan dilihat dari 4 kompetensi yaitu kompetensi pedagogik, kompetensi professional, kompetensi kepribadian dan kompetensi sosial. Dari hasil analisis dengan metode Importance-Performance Analysis diperoleh nilai rata-rata sebesar 100,92%, artinya secara keseluruhan peserta pelatihan sudah puas terhadap kinerja pelatih, meskipun demikian ada satu kompetensi yang masih dianggap kurang yaitu kompetensi pedagogik dengan tingkat kesesuaian sebesar 99,72%. Untuk meningkatkan kualitas pelatihan, ada beberapa hal yang perlu mendapatkan perhatian yaitu: Keteraturan dan ketertiban penyelenggaraan pelatihan, pemanfaatan media dan teknologi pembelajaran, pemberian umpan balik terhadap tugas dan kemampuan memberi contoh relevan.
DAYA TARIK DAN AKTIVITAS PARIWISATA YANG DIGEMARI WISATAWAN MANCANEGARA DI KELURAHAN UBUD I Wayan Nurjaya
Soshum: Jurnal Sosial dan Humaniora Vol 3 No 2 (2013): July 2013
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (59.858 KB)

Abstract

Attractions and activities of tourism are very important tourism component to attract the tourists come to the tourism area or resort. Since it’s very important role of those tourism components, it needs to know how far is the tourist’ perception on those tourism component above. The aim of this research is to identify foreign tourists attractions and activities at Ubud sub district that they like most. This research uses various approaches such as: social and cultural, social exchange theory and motivation theory. Respondents were taken from foreign tourists Who come from Japan, Australia, America, France, Germany, Holland and British, while the informants were taken from governments and entrepreneurs. Data are taken by observation, interview, questioner and document. The research shows that the tourist attractions in Ubud sub district are liked by the foreigners are views that got the highest appreciation those are 31 respondents (62%), traditional market 30 respondents (60%), temples 27 respondents (54%), Society Friendliness 26 respondent(52%), culture event 24 respondent (48%), so did to the other attractions although got a little appreciations. Tourism activities are also done by the foreigners those are related to fulfillment of physical need such as exercises, hobbies and leisure. It shows that 32 respondents (64%) like walk in the rice field, 29 respondents (56%) like attending culture activities, 26 respondents (52%) like sight-seeing, and the rest choose the other of activities from those are mentioned above. The suggestions taken from this research are: in regarding with the foreigners market is very potential in giving profits to the tourism industry in Ubud, so that it needs to be well preserved, moreover it needs always to be increased in the next period for getting more foreign exchange. The others need to pay more attention are the views and also the patch in he rice field for the foreigner walking on the rice field as it got many appreciations from the foreigners as it mentioned above.
KEUNIKAN DESA PENGLIPURAN SEBAGAI PENDORONG MENJADI DESA WISATA BERBASIS KERAKYATAN Made Sudiarta; I Wayan Nurjaya
Soshum: Jurnal Sosial dan Humaniora Vol 5 No 3 (2015): November 2015
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (45.222 KB)

Abstract

Desa Penglipuran merupakan salah satu desa yang memiliki ciri khas tersendiri sebagai desa wisata di Bali. Keberadaan desa wisata ini didukung oleh beberapa keunikan yang tidak dimiliki oleh desa-desa lain pada umumnya. Dalam penelitian ini digunakan metode kualitatif deskriptif analisis, dimana data yang diambil dari obyek penelitian adalah terdiri dari data dari unsur pengurus adat dan warga masyarakat desa setempat. Hasil penelitian menunjukkan bahwa berbagai keunikan ini mencakup sejarah desa, tata letak, sistem organisasi dan keunikan lainnya. Keunikan yang dimiliki Desa Penglipuran menjadikan daya dukung yang sangat baik dalam mengembangkan Desa Penglipuran sebagai desa wisata yang berbasis kerakyatan.
PERBANDINGAN STRATEGI MANAJEMEN HOTEL BERBINTANG DI BALI MENGHADAPI COVID-19 I Made Budiasa; I Wayan Jendra; I Wayan Nurjaya
Journal of Tourism and Interdiciplinary Studies Vol. 1 No. 1 (2021): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (294.551 KB) | DOI: 10.51713/jotis.v1i1.46

Abstract

The aim of this research is to identify the management strategy done by star hotels in Bali in dealing with pandemi situation of Covid 19. It is descriptive qualitative research with virtual interview techniques and literature review. The reseach found out some similarities and differences held by star hotel management in facing the covid 19 situatioan. Both The Westin Resort Nusa Dua and Wyndham Garden Kuta Beach Bali apply the hotel management internal strategy carried out in facing the pandemi situation. They also implement efficiency and effectiveness in order to survive. These hotels are different in generic strategy. The Westin Resort Nusa Dua uses generic strategy based on Poster theory (1985), and functional strategy. Meanwhile Wyndham Garden Kuta Beach uses a Strategic Recovery Plan which inspired by the theory of Business Continuity or Disaster Recovery Plan that consists of 6 phases and 3 strategy steps to ensure the plan is implemented properly.
STRATEGI MASKAPAI PENERBANGAN MENGHADAPI KETERPURUKAN PARIWISATA DI MASA PANDEMI COVID-19 I Made Budiasa; I Wayan Nurjaya
Journal of Tourism and Interdiciplinary Studies Vol. 2 No. 1 (2022): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v2i1.63

Abstract

This study tended to determine the airlines strategy taken by its management in facing the downturn tourism in the Word due to Covid 19 pandemic. The research used descriptive qualitative analysis while data collected by study documentation and online interviews. There are SO strategy such as (a) growth strategy in the form of concentration through vertical integration (forward integration: increasing control over distributors and backward: increasing control over suppliers), (b) Product development: creating product innovations that are more attractive to prospective passengers, (c) Market penetration: Increasing market share for current products by opening domestic routes that have been discontinued due to Covid-19, (d) Market development: Introducing current products to a new geographic area; In the ST strategy, they are (a) resource management by implementing cost effectiveness and efficiency in various possible fields without violating applicable regulations, (b) market development by carrying out promotions in various forms, (c) product development by making various product innovation that might be more attactive to prospective passengers. The WO Strategy includes (a) Resource management: Carrying out cost effectiveness and efficiency in various possible fields without violating applicable regulations, (b) Increasing focus on cargo transportation other than passengers, (c) Increasing focus on domestic passenger transportation on required routes; while the WT's Strategy are (a) Stopping operations temporarily until the number of prospective passengers increases. (b) Declaring failed (bankrupt) because the company could not run any longer.
Co-Authors I Made Budiasa I Nyoman Kanca I Nyoman Meirejeki I Wayan Jendra Lien Darlina Luh Mei Wahyuni Made Sudiarta Solihin Solihin