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Journal : Media Aplikom

Pengaruh Kecepatan Pelayanan Dan Bantuan Yang Diberikan Perusahaan Terhadap Kepuasan Pemasok dan PerannyaTerhadap Loyalitas Pemasok Adhi Wibowo
Media Aplikom Vol 4 No 3 (2015)
Publisher : Sekolah Tinggi Ilmu Komputer YOS SUDARSO Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33488/1.ma.2015.3.94

Abstract

The purpose of this study is to examine the influence of speed of service, information assistance, capital aid, and transportation assistance on rice suppliers’ satisfaction and their roles on loyalty. It uses the primary data obtained through questionnaires. The population consists of 50 suppliers; 45 of which were selected randomly as respondents. The analytical tool that used in this study is multiple regressions. The results show that the independent variables have a positive, significant effect on suppliers’ satisfaction and the suppliers’ satisfaction has a positive, significant effect on their loyalty. The coefficient of determination (R²) in the regression of speed of service, information assistance, capital assistance, and transportation assistance on the satisfaction of suppliers is 0.7017, while that of the regression of suppliers’ satisfaction on suppliers’ loyalty is 0.4516. The results imply that suppliers’ satisfaction can be increased if the company is able to improve timely service, continues to provide accurate information, provides capital assistance as needed, and provides transportation assistance; all of which should be done simultaneously. In order to maintain the suppliers’ loyalty, the management should sustain the level of suppliers’ satisfaction from various aspects.
Sistem Informasi Pengelolaan Sampah berbasis Android Endang Setyawati; Adhi Wibowo; Ekanti Wahyu Riyana
Media Aplikom Vol 11 No 2 (2019): Media Aplikom
Publisher : Sekolah Tinggi Ilmu Komputer YOS SUDARSO Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33488/1.ma.2019.2.229

Abstract

N’berkah waste management at Klahang Sokaraja is one of the garbage bank located in Purwokerto. The systemic in this garbage bank is the customer must deposit the waste and then the admin records it in each customer’s saving book. The waste bank service process itself still doesn’t use computer technology and still using reports for its information. That is why customers often lose their passbooks and these passbooks are sometimes broken, so the admin has to check and record back the numbers contained in the passbook. This condition causes data of the reports are not accurate. Which is why a Waste Management Information System is needed. The method used to build this information system is the prototype method. The steps of the prototype method are gathering requirements, designing, coding the system. Hopefully, with the waste management information system, customers can get better information about their contributions to waste management.