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Development Strategy of Islamic Boarding Schools-based Waqf (Case Study: Islamic Boarding Schools of Daarut Tauhiid, Bandung) Saputra, Danu Chandra; Arsyianti, Laily Dwi; Saptono, Imam Teguh
Journal of Consumer Sciences Vol. 6 No. 2 (2021): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.6.2.129-149

Management of Waqf by individual collectors dominates Waqf management in Indonesia. However, since Waqf laws stated that The individual and an institution could manage Waqf, the opportunity to develop Waqf is more open for Waqf institutions. One of the established Waqf institutions is the Daarut Tauhiid Waqf institution. This study aims to identify and analyze existing strategies and generate development strategies for Islamic Boarding School-based Waqf. The research method used was descriptive qualitative by using Business Model Canvas (BMC), Strength Weakness Opportunity Threat (SWOT), and Analytical Network Process (ANP) approaches. The researchers conducted this study in Daarut Tauhiid Islamic Boarding School Bandung from November 2020 to March 2021. The respondents were practitioners, namely the director and staff of Daarut Tauhiid Waqf institution, regulators from the Ministry of Religion, and academics from universities in Bogor and Jakarta. Data were collected from in-depth interviews and questionnaires from respondents. The most important development strategy to be implemented in the Daarut Tauhiid Waqf institution is the development of human resources competency. Therefore, competent human resources can establish a trusted, professional, and trustworthy team managing Waqf-based Islamic boarding schools.

Strategy and Business Model Reformulation for Development of Zakat, Infaq, Alms, and Waqf (ZISWAF) (Case Study Bank XYZ, Pekanbaru) Rahman, Aulia; Fahmi, Idqan; Saptono, Imam Teguh
Journal of Consumer Sciences Vol. 7 No. 2 (2022): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.7.2.149-168

Indonesia has enormous potential for zakat and waqf, but Bank XYZ has not maximized the collection through the sharia business unit (UUS). Therefore, it is necessary to reformulate the strategy and business model of developing ZISWAF Bank XYZ in order to obtain optimal results. This study used a qualitative descriptive method with a case study at Bank XYZ. The research was conducted from February 2021 to October 2021. The response survey was determined based on purposive sampling consisting of internal practitioners, academics, BWI, BAZNAS, and ziswaf institutions affiliated with Islamic banks. The data collection technique was based on observation, in-depth interviews, and questionnaires to respondents. Data analysis used IPA, BMC, SWOT, and QSPM approaches. Based on IPA analysis, this study recommends that three selected elements be developed: value proposition, channel, and critical resource. Technology adjustment and strengthening of bank image as ZISWAF recipients, improving bank channels through optimizing office networks and utilizing social media marketing and customer databases, as well as improving SOPs to improve the business model of Bank XYZ in the future.

Strategi Pengembangan Portofolio Bisnis PT Kawasan Berikat Nusantara (Persero) Iskandar, Dony Ariya; Baga, Lukman Mohammad; Saptono, Imam Teguh
MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah Vol. 13 No. 2 (2018): Manajemen IKM
Publisher : Institut Pertanian Bogor

The research objective is to analyze the business portfolio development strategy at PT. Kawasan Berikat Nusantara (KBN). The study used descriptive method with the analytical tools used, among others, Internal Factor Evaluation (IFE). External Factor Evaluation (EFE), Grand Strategy Matrix, and General Electric (GE) Matrix. Based on the analysis of the Grand Strategy Matrix, the results of IFE and EFE indicate that the position of the company is in quadrant I. The strategy recommendations obtained from this quadrant are the growth strategy (Growth Strategy), with the implications of work programs including market development and penetration, product development, horizontal integration, forwards, and backwards. Besides that, the choice of strategy that can be applied is to diversify products centrally. The results of the GE Matrix analysis show that the company's four business units namely property services, prime concrete, clean water management and logistics services are each in a different quadrant. Property Services and Prima Concrete are in selective cells. In this case, the business unit for clean water management and logistics services is in the divestment cell. Based on the recommendations of the Grand Strategy Matrix, each business unit should improve its performance in the next five years through a more selective growth strategy, namely the development of more selective products and markets, improving the quality and quantity of human resources, and prioritizing investments in business units who have fast growth.

Analisis Strategi Bauran Promosi terhadap Volume Penjualan Restoran XYZ Megalia, -; Sumarwan, Ujang; Saptono, Imam Teguh
MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah Vol. 12 No. 2 (2017): Manajemen IKM
Publisher : Institut Pertanian Bogor

This study examines the strategic influence of promotion mix on the volume of aggregation and to know whether the marketing mix run by the Restaurant XYZ affect consumer spending. The theory used in this research is the promotion mix. The research design was conduced with a quantitative descriptive approach through an interview using quisionaire. Sampling method used is a purposive sampling technique with the number of respondents counted 200 people. In this study measure the influence caused by the promotion mix variables such as advertising, personal selling, sales promotion, public relations, and direct selling to increase sales volume. The results show that advertising variables are the most influential variabel of sales volume and the promotion mix simultaneously influences the buying decision of the customer. The findings of this research provide managerial implications that restaurant should not only focus on promotions costs for advertising alone, but also need to pay close attention to the allocation of appropriate funds to see the effectiveness of increased sales volume.

Determinants of Interest and Intention To Donate Cash Waqf or Through Money on The Super App Berkahwakaf.Id Maulana, Muhamad Neko; Siregar, Hermanto; Saptono, Imam Teguh
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 2 (2025): JABM Vol. 11 No. 2, May 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.2.375

Background: Cash waqf and waqf through money is an unfamiliar concept in donation activities in Indonesia. Cash waqf possesses a sustainable nature, as the endowed assets are preserved and managed to generate ongoing benefits across generations. This sustainability is ensured by the obligation of the nazhir to safeguard the waqf assets from loss or damage, thereby maintaining their long-term impact. Purposes: This research aims to explore public interest and intention in cash waqf and analyze the factors influencing the community's interest and intention toward cash waqf. Design/methodology/approach: The statistical method employed is descriptive analysis and structural equation modeling with partial least squares (SEM-PLS), using tool Smart PLS version 4 with 70 respondents. The respondent category in this study is muslim or Muslimah, has ever performed monetary waqf, and is at least 17 years old.Findings/Result: The analysis reveals that the respondent living or working in Jakarta prioritizes engaging in waqf through money, followed by cash waqf. Statistical test results indicate that performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, price value, habit, and waqf literacy all have a positive and significant effect on behavioral intention. Conclusion: The results of the descriptive analysis show that respondents living or working in Jakarta are more interested in donating waqf through money compared to cash waqf. The waqf literacy index is 72.81% (moderate), the basic understanding of waqf is 47.83%, and the advanced understanding of waqf is 24.98%. The statistical test results indicate that performance expectations, effort expectations, social influence, facilitating conditions, hedonic motivation, price value, habits, and waqf literacy all have a positive and significant impact on behavioral intention.Originality/value (State of the art): The state of the art in this study is the use of the UTAUT2 variable, which has been cited more than 6,000 times on Google Scholar and has never been previously used to analyze the impact of technology adoption in cash waqf collection through Berkahwakaf.id. Keywords: cash waqf, SEMPLS, super apps, UTAUT2, waqf literacy

Development Strategy of Islamic Boarding Schools-based Waqf (Case Study: Islamic Boarding Schools of Daarut Tauhiid, Bandung) Saputra, Danu Chandra; Arsyianti, Laily Dwi; Saptono, Imam Teguh
Journal of Consumer Sciences Vol. 6 No. 2 (2021): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.6.2.129-149

Management of Waqf by individual collectors dominates Waqf management in Indonesia. However, since Waqf laws stated that The individual and an institution could manage Waqf, the opportunity to develop Waqf is more open for Waqf institutions. One of the established Waqf institutions is the Daarut Tauhiid Waqf institution. This study aims to identify and analyze existing strategies and generate development strategies for Islamic Boarding School-based Waqf. The research method used was descriptive qualitative by using Business Model Canvas (BMC), Strength Weakness Opportunity Threat (SWOT), and Analytical Network Process (ANP) approaches. The researchers conducted this study in Daarut Tauhiid Islamic Boarding School Bandung from November 2020 to March 2021. The respondents were practitioners, namely the director and staff of Daarut Tauhiid Waqf institution, regulators from the Ministry of Religion, and academics from universities in Bogor and Jakarta. Data were collected from in-depth interviews and questionnaires from respondents. The most important development strategy to be implemented in the Daarut Tauhiid Waqf institution is the development of human resources competency. Therefore, competent human resources can establish a trusted, professional, and trustworthy team managing Waqf-based Islamic boarding schools.

Strategy and Business Model Reformulation for Development of Zakat, Infaq, Alms, and Waqf (ZISWAF) (Case Study Bank XYZ, Pekanbaru) Rahman, Aulia; Fahmi, Idqan; Saptono, Imam Teguh
Journal of Consumer Sciences Vol. 7 No. 2 (2022): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.7.2.149-168

Indonesia has enormous potential for zakat and waqf, but Bank XYZ has not maximized the collection through the sharia business unit (UUS). Therefore, it is necessary to reformulate the strategy and business model of developing ZISWAF Bank XYZ in order to obtain optimal results. This study used a qualitative descriptive method with a case study at Bank XYZ. The research was conducted from February 2021 to October 2021. The response survey was determined based on purposive sampling consisting of internal practitioners, academics, BWI, BAZNAS, and ziswaf institutions affiliated with Islamic banks. The data collection technique was based on observation, in-depth interviews, and questionnaires to respondents. Data analysis used IPA, BMC, SWOT, and QSPM approaches. Based on IPA analysis, this study recommends that three selected elements be developed: value proposition, channel, and critical resource. Technology adjustment and strengthening of bank image as ZISWAF recipients, improving bank channels through optimizing office networks and utilizing social media marketing and customer databases, as well as improving SOPs to improve the business model of Bank XYZ in the future.

Priority Strategy for Goat and Sheep Farming Development using IPA Sulistya, Danang Wicaksana; Asnawi, Yudha Hermawan; Saptono, Imam Teguh
International Journal of Artificial Intelligence Research Vol 9, No 1.1 (2025)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v9i1.1.1426

Designing a business model for sustainable goat and sheep farming is one of the keys to increasing productivity and competitiveness of the livestock sector in Indonesia. This article examines the formulation of a business model based on upstream-downstream integration using the Importance Performance Analysis (IPA) tool to identify priorities that need more attention in the development of goat and sheep farming. The IPA matrix is used to evaluate important components based on the Grand Design for National Goat and Sheep Development 2045 and the Guidelines for the Implementation of the Goat and Sheep Corporation Development Program of the Directorate General of PKH, Ministry of Agriculture. The results of the analysis show that aspects of providing quality feed, strengthening cultivation management, and developing market communication and education are priority areas that need to be optimized. In addition, market demand analysis and logistics systems also need to be improved to support efficient and timely product distribution. Formulating a business model that integrates the entire agribusiness chain can increase efficiency, strengthen competitiveness, and support national food security.

The Effect of Customer Loyalty in Digital Banking Services: Role Satisfaction Factor, Customer Experience and EWOM Pritjahjono; Jahroh, Siti; Saptono, Imam Teguh
Indonesian Journal of Business and Entrepreneurship Vol. 9 No. 1 (2023): IJBE, Vol. 9 No. 1, January 2023
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.9.1.129

In the midst of changes in digital technology, customer behavior and the development of he business environment, BCA responds by taking strategic steps and policies in maintaining the excellence of digital banking services based on meeting customer needs through the provision of innovations in digital-based products and services. Attention to customer experience, increasing customer satisfaction and electronic word of mouth (EWOM) creates customer loyalty. This study aims to analyze whether 1) the influence of customer experience, efficiency, trust and ease on customer satisfaction. 2) the influence of customer satisfaction on EWOM. 3) the influence of customer experience, customer loyalty and EWOM towards customer loyal. The sampling technique uses a nonprobability sampling technique with a judgement sampling method. A total of 250 BCA customers and millennials were selected as respondents where the questionnaire survey was conducted from December 2021 to May 2022. Data analysis was performed using the SEM-LISREL analysis tool. The results of this study showed that first, customer experience and ease affected customer satisfaction, meanwhile efficiency and trust did not affect customer satisfaction. Second, customer satisfaction affected EWOM. Lastly, Customer experience and EWOM affected customer loyalty, meanwhile customer satisfaction did not affect customer loyalty. Keywords: digital technology, ease, efficiency, SEM, trust

Faktor-faktor yang Memengaruhi Kelancaran Pengembalian Kredit Usaha Rakyat (KUR) yang Disalurkan PT Bank Negara Indonesia (Persero) Tbk: Factors Influencing Repayment of People's Business Credits (Kur) Distributed By PT Bank Negara Indonesia (Persero) Tbk Small Credit Center Bogor Putra, Rahmadiansyah Putra; Rifin, Amzul; Saptono, Imam Teguh
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 2 (2023): JABM Vol. 9 No. 2, Mei 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.2.549

The role of PT Bank Negara Indonesia (Persero) Tbk (BNI)is essential in distributing People's Business Credits (KUR) to support micro and small businesses in Indonesia. BNI needs to mitigate credit risk to ensure KUR scheme's sustainability and maintain profitability. The objectives of this study are 1) To analyze the development of Non-Performing Loan (NPLs) from KUR distributed by BNI SKC Bogor, and 2) To analyze the factors that influence repayment of KUR distributed by BNI SKC Bogor. This study used secondary data from 1.031 KUR borrowers in 2019. The study results show that KUR distribution by BNI SKC Bogor from 2017-2019 grew by 16.47%. However, credit risk increased where NPL grew 117 % from 0.798% in 2017 to 1.18% in 2019. Model Logit shows that credit characteristics (total credit and interest rates), business characteristics (Dummy service sector and income), and individual characteristics (age) affect the repayment of KUR. The managerial implications for BNI SKC Bogor are: 1) To increase credit distribution in the productive sector (services), (2) to Additional collateral before credit distribution, and 3) Mitigation credit risks towards younger debtors, middle-income borrowers (Rp 10-20 millions/month), and higher interest rate borrower. Keywords: non performing loan, logit, people business credit (KUR), Mitigation risks, BNI

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