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All Journal International Conference on Education and Language (ICEL) Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Binus Business Review Asia-Pacific Management and Business Application Jurnal Pendidikan Sejarah JURNAL PENDIDIKAN TAMBUSAI Jurnal Ilmu Manajemen Jurnal Sosiologi Andalas Jurnal Pendidikan dan Teknologi Indonesia Tradition and Modernity of Humanity Jurnal Pendidikan dan Kebudayaan
Dony Saputra
Bina Nusantara University
Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Journal : Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal

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Forging a Stronger Link: Unveiling The Synergy Between Supply Chain Integration and Risk Management in Tin Mining Industry Saputra, Dony; Olivianny , Christy
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 2 (2025): JABM Vol. 11 No. 2, May 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.2.625

Abstract

Background: Operational performance faces many challenges in the production of tin especially for Indonesia as the global market leader. Optimization of its operational performance by bolstering its supply chain integration such as customer integration in downstream processes and integration internally is a big challenge with the lack of smelter though it has been catalyzed by Indonesian government regulation. Additionally, supply chain risk management has been considered important globally to the sustainability and environmental awareness of a tin company related to its operational performance and supply chain integration.Purpose: This research aims to investigate how internal integration and customer integration, mediated by supply chain risk management, affect operational performance in a tin mining company. Design/methodology/approach: Employing a quantitative associative design and proportionate stratified random sampling method used in this study. Data from 47 employees from seven divisions of a tin company in Indonesia were collected and analyzed using PLS-SEM analysis on SMART PLS 3.29 software. Findings/Result: Results indicate a significant positive relationship between customer integration and operational performance, mediated by supply chain risk management. Contrary to expectations, internal integration did not significantly influence operational performance, either directly or indirectly.Originality/value (State of the art): These findings contribute to the evolving body of knowledge on supply chain integration by highlighting the critical role of customer-centric approaches in enhancing operational effectiveness within the tin mining sector. For practical implication, Effective collaboration, knowledge sharing, and understanding customer needs are key factors in achieving success in supply chain management. Keywords: customer integration, internal integration, supply chain, risk management, operational performance
Co-Authors Andri Sahata Sitanggang Brema , Andi Darmawan, Fernanda Dedy Iskandar Destrianti, Febrina Engkos Achmad Kuncoro Felicia, Jesslyn Gharnaditya, Didiet Harahap, Rahma Hayati Jasmine, Humaira Marcelina, Nadia Nasril Sany Olivianny , Christy Ridho Bramulya Ikhsan Robin Cahyadi Santo Tjhin Siregar, Isrina Tubagus Zufri van den Broek, Matthijs Vivian Vivian