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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar SEIKO : Journal of Management & Business BJRM (Bongaya Journal of Research in Management)
Abd. Azis
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Humanities Economics, Econometrics & Finance Education Social Sciences Other

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Pengaruh Kepuasan terhadap Loyalitas Nasabah Asuransi Nurdiansyah Nurdiansyah; Andrew Ridow Johanis M; Abd. Azis; Rusdiaman Rauf
SEIKO : Journal of Management & Business Vol 5, No 1 (2022): January - Juny
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v5i1.1709

Abstract

Penelitian ini bertujuan untuk mengetahui Pengaruh kepuasan terhadap loyalitas nasabah pada PT. Asuransi Jiwa Sinarmas MSIG Pada Kantor Cabang Makassar. Jenis penelitian yang digunakan adakah kualitatif dengan teknik pengambilan sampel secara insedental pada Kantor Cabang di Jalan Sungai Saddang Lama Kompleks Lattanete Plaza Makassar. Penelitian adalah penelitian kualitatif dan teknik penentuan sampel secara insidental. Adapun teknik pengumpula data dalam penelitian ini di laksanakan dengan observasi secara langsung di Kantor Cabang Makassar melalui wawancara terhadap informan sesuai dengan permasalahan yang diteliti dan dokumentasi. Hasil penelitian ini menunjukkan bahwa kepuasan nasabah diakibatkan karena kualitas produk yang baik terutama premi asuransi lebih murah, manfaat atau nilai sosialnya sangat berarti bagi nasabah. Sedangkan kualitas layanan dalam penggunaan teknologi dan sosial media perlu edukasi yang lebih intensif sehingga nasabah dapat menggunakan fasilitas dengan baik. Untuk mempertahan loyalitas nasabah, peralihan pelayanan dari staf kantor ke penggunaan teknologi dan sosial media harus terlebih dahulu di edukasi lebih insentif melalui pertemuan nasabah atau para agen harus mengajarkan secara langsung kepada nasabah. Kata Kunci: Kepuasan; Loyalitas; Nasabah
Implementasi Nilai-Nilai Pancasila Dalam Sistem Peradilan Indonesia : Di Pengadilan Negeri Makassar : tindakan penelitian di pengadilan Siti Syafira Selan; Auliah Andika Rukman; Abd. Azis
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 04 (2025): Volume 10 No. 04 Desember 2025 Terbit
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i04.35424

Abstract

Indonesia is a country that upholds law based on Pancasila, which serves as the foundation for building a spirit of nationalism and statehood based on Pancasila values. The concept of the Indonesian rule of law is based on the legal ideals of Rechtsidee Pancasila (Article 1 paragraph (3) of the 1945 Constitution). Law also serves as a tool of social control. This study aims to determine the implementation of Pancasila values in the judicial system at the Makassar District Court. This study used qualitative research methods. The results indicate that Pancasila values have become a guideline in carrying out duties at the Makassar District Court, but their implementation has not been optimal due to the high workload and a lack of in-depth understanding of Pancasila values. The implementation of Pancasila values is influenced by internal factors such as morality, integrity, and professionalism, as well as external factors such as social pressure, caseloads, and a formalistic legal system. The implementation of Pancasila values has had a positive impact on increasing justice and public trust in the judiciary. However, this impact has not been optimal due to ongoing constraints on the legal structure and high caseloads. The research recommends that judges, clerks, and staff need to improve their understanding and internalization of Pancasila values through ongoing training and ethical development, as well as strengthening integrity and professionalism so that the implementation of Pancasila values within the judiciary can be effective and consistent.
Entrepreneurship Education For Sustainable Development, Opportunities And Challenges In Indonesia Rusdiaman Rauf; Abd. Azis
BJRM (Bongaya Journal of Research in Management) Vol. 9 No. 1 (2026): BJRM (Bongaya Journal of Research in Management)
Publisher : LPPM STIEM BONGAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37888/bjrm.v9i1.885

Abstract

Entrepreneurship education has emerged as an important component in encouraging sustainable development, especially in developing countries such as Indonesia. This article aims to explore the opportunities and challenges associated with entrepreneurship education for sustainable development in the Indonesian context. The study uses a qualitative approach, utilizing in-depth interviews with key stakeholders, including policymakers, educators, and entrepreneurs. These findings reveal that entrepreneurship education in Indonesia has great potential to encourage sustainable development by fostering innovative and socially responsible entrepreneurs. However, the study also identified several challenges, such as the need for better integration of sustainability principles into entrepreneurship curricula, limited access to funding and resources for sustainable startups, and a lack of collaboration between educational institutions and industry. This paper presents a comprehensive framework for strengthening entrepreneurship education for sustainable development in Indonesia. The framework highlights the importance of aligning educational programs with the United Nations Sustainable Development Goals, fostering public-private partnerships, and promoting experiential learning opportunities that emphasize sustainable business practices. In addition, the study recommends policy interventions to support sustainable entrepreneurship, such as tax incentives, access to financing, and the establishment of incubation centers.
Co-Authors Andrew Ridow Johanis Auliah Andika Rukman Nurdiansyah Nurdiansyah Rusdiaman Rauf Siti Syafira Selan