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All Journal Journal La Sociale
Irma B. Lolo
Public Administration Study Program, University of Muhammadiyah Gorontalo, Indonesia
Social Sciences

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Application of E-Government in Public Service in Biawao Village, Gorontalo City Srihandayani Suprapto; Irma B. Lolo
Journal La Sociale Vol. 3 No. 2 (2022): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v3i2.593

Abstract

This study aims to determine the application of E-Government in public services in Biawao Village, Kota Selatan District, Gorontalo City. The research method uses qualitative types. The results showed that the application of E-Government in public services in Biawao Village, Kota Selatan District, Gorontalo City was measured by 4 (four) indicators, namely indicators of benefits, efficiency, participation and transparency were not optimal. This can be seen from the minimal use of online-based public services, the low enthusiasm of the public in using online-based public services and the limitations on applications that are not able to answer the needs and complaints of people via online.
Co-Authors Suprapto, Srihandayani