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Rancang Bangun Aplikasi Kantin Dengan E-Wallet Pada Kantin Baseball UNESA Emireza Emireza; Dwi Fatrianto Suyatno
JIEET (Journal of Information Engineering and Educational Technology) Vol. 3 No. 1 (2019)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jieet.v3n1.p24-30

Abstract

Uang sebagai alat tukar pada dasarnya dibentuk ke dalam bentuk fisik seperti uang logam maupun uang kertas. Namun seiring berjalannya teknologi terciptalah pembayaran elektronik atau pembayaran non-tunai untuk menggantikan uang fisik untuk meningkatkan efisiensi pembayaran. Untuk meningkatkan efisiensi pembayaran yang terjadi pada Kantin Baseball UNESA, yang dimana saat ini masih dilakukan pembayaran secara manual serta menimbulkan antrian yang panjang, dibuat aplikasi kantin dengan e-wallet untuk memudahkan pembayaran dan pencatatan kantin baseball UNESA. Aplikasi dapat dijalankan pada perangkat mobile dengan sistem operasi android maupun iOS dengan menggunakan framework react-native. Aplikasi ini memberikan informasi produk-produk yang ada pada kantin baseball UNESA, serta menyediakan fungsi untuk melakukan pembelian dan melakukan pembayaran secara langsung. Pemesanan yang masuk langsung terlihat pada aplikasi untuk penjual makanan di kantin baseball UNESA dan pihak penjual dapat melihat laporan penjualan pada aplikasi. Pengujian dilakukan dengan  cara black box testing. Hasil dari pengujian mencapai hasil yang cukup memuaskan dengan tingkat kepuasan responden yang cukup tinggi dan aplikasi dapat dijalankan dengan baik.
Prediksi Kinerja Akademik Mahasiswa Menggunakan Machine Learning dengan Sequential Minimal Optimization untuk Pengelola Program Studi Andi Nurhidayat; Asmunin Asmunin; Dwi Fatrianto Suyatno
JIEET (Journal of Information Engineering and Educational Technology) Vol. 5 No. 2 (2021)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jieet.v5n2.p84-91

Abstract

Kinerja akademik mahasiswa menjadi salah satu tolok ukur keberhasilan pengelolaan program studi.Kinerja akademik mahasiswa dapat dilihat pada nilai indek kumulatif (IPK) dan kelulusan tepat waktu. Maka dari itu, peneliti melakukan penelitian untuk membuat pemodelan Prediksi Kinerja Mahasiswa untuk Pengelola Program Studi di Perguruan Tinggi (Studi Kasus: Program Studi Teknik Informatika dan Sistem Informasi UNESA). Penelitian ini menggunakan data akademik berupa sampel data mahasiswa Jurusan Teknik Informatika UNESA sejumlah 330 data. Metode yang digunakan adalah metode Support Vector Machine (SVM) dengan SMO. Pelatihan dan pengujian sistem dilakukan dengan metode Percentage split 80% dengan mengukur hasil akurasi, presisi dan recall. Pelatihan dan pengujian dilakukan dengan mengukur hasil akurasi, presisi, waktu pemrosesan, dan recall. Berdasarkan uji coba yang dilakukan, penerapan SVM memiliki hasil perhitungan akurasi=93,94%, presisi=94,7% dan recall=94,7%
Implementasi Sistem Manajemen Administrasi Keuangan Santri (SIMANTRI) di Ponpes. Al Fattah, Sidoarjo: Sistem Manajemen Administrasi Keuangan Santri (SIMANTRI) Dwi Fatrianto Suyatno; Agus Prihanto; Asmunin Asmunin; Andi Iwan Nurhidayat
JIEET (Journal of Information Engineering and Educational Technology) Vol. 6 No. 1 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jieet.v6n1.p26-32

Abstract

Penyebaran virus Covid-19 harus sebisa mungkin dihindari dilingkungan Pondok Pesantren(Ponpes) Al Fattah, Sidoarjo. Sehingga walisantri yang biasanya harus ke bagian Tata Usaha pondok untuk membayar SPP atau Tabungan Santri harus mulai dapat berpindah metodenya dengan cara melalui transfer bank. Permasalahan kemudian timbul ketika semua walisantri harus melakukan konfirmasi pembayaran melalui nomor telepon bagian Tata Usaha setelah mereka melakukan transfer yaitu bagian layanan administrasi tidak bisa dengan cepat merespon konfirmasi transfer tersebut karena harus merekap manual transaksi transfer bank. Pihak Ponpes kesulitan untuk melakukan pembukuan keuangan, karena data keungannya tercampur antara transaksi pembayaran SPP dan Tabungan Santri. Dari situasi ini, maka perlu dilakukan perbaikan layanan manajemen terkait pelayanan adminitrasi keuangan santri khususnya di bagian pembayaran SPP. PKM ini ditujukan untuk memperbaiki kedua aspek tersebut dengan mengimplementasikan teknologi informasi melalui pembuatan Sistem Manajemen Administrasi Keuangan Santri (SIMANTRI) yang dintegrasikan dengan aplikasi Chatbot yang terhubung dengan media pengirim pesan Telegram. Dengan demikian ada dua aspek yang ingin diperbaiki yaitu 1) aspek teknologi dan 2) aspek tata kelola layanan.
Analisis Tingkat Kepuasan Pengguna Menggunakan Servqual dan Rekomendasi Perbaikan Menggunakan Pieces Framework pada Aplikasi PeduliLindungi Jales Febri Kusuma; Dwi Fatrianto Suyatno
Journal of Informatics and Computer Science (JINACS) Vol 4 No 04 (2023)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jinacs.v4n04.p362-372

Abstract

Salah satu upaya yang dilakukan oleh pemerintah dalam mengatasi penyebaran COVID-19 adalah melalui penerapan program vaksinasi. Dengan mengurangi jumlah orang yang terinfeksi virus tersebut melalui vaksinasi, diharapkan dapat memungkinkan masyarakat untuk kembali melakukan aktivitas normal di tengah pandemi yang sedang berlangsung. Namun, beberapa orang memanfaatkan kebijakan ini dengan menjual sertifikat vaksin palsu. Untuk mengatasi masalah ini dan mengidentifikasi lokasi serta informasi masyarakat secara digital agar penanganan lebih efektif, dikembangkanlah aplikasi PeduliLindungi. Namun, dengan semakin meluasnya penggunaan aplikasi tersebut, muncul pula keluhan yang semakin banyak mengenai kesalahan dan kinerjanya. Penelitian ini melibatkan 200 responden yang disurvei secara online dan offline. Hasil menunjukkan bahwa variabel Servqual seperti assurance, empathy, tangibles, responsive, dan reliability mempengaruhi kepuasan pengguna terhadap aplikasi PeduliLindungi. Dari diagram kartesius, ditemukan bahwa terdapat sebanyak sebelas indikator yang dinilai penting oleh para pengguna, dengan tujuh di kuadran A dan empat di kuadran B. Selain itu, PIECES Framework digunakan untuk memberikan rekomendasi perbaikan pada aplikasi PeduliLindungi, dengan nilai rata-rata untuk performance (2,79), information and data (3,04), economy (2,85), control and security (2,36), efficiency (2,97), dan service (2,87). Oleh karena itu, rekomendasi perbaikan ditujukan pada aspek control and security karena masih belum mencapai kategori baik. Rekomendasi ini bertujuan untuk membantu pengembang aplikasi dalam meningkatkan kualitas layanan dan kepuasan pengguna.
User Acceptance of the SpeedCash Digital Wallet Using TAM Laura Naily Tsabita; Dwi Fatrianto Suyatno
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 7 No. 3 (2026): Vol. 07 Issue 03
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v7i3.78260

Abstract

The rapid development of financial technology has increased the use of digital wallets as a practical and efficient payment method. One of the developing digital wallet applications in Indonesia is SpeedCash. This study aims to analyze user acceptance of the SpeedCash digital wallet application using the Technology Acceptance Model (TAM). The variables used in this study include perceived ease of use, perceived usefulness, attitude toward using, and behavioral intention to use. This research employed a quantitative approach by distributing questionnaires to SpeedCash users. The collected data were analyzed using the Structural Equation Modeling-Partial Least Square (SEM-PLS) method. The results indicate that perceived ease of use has a positive effect on perceived usefulness and attitude toward using. In addition, perceived usefulness significantly influences users’ attitudes toward using the application. The variable attitude toward using also has a significant effect on behavioral intention to use the SpeedCash application. These findings indicate that ease of use and perceived benefits are the main factors influencing user acceptance of the SpeedCash digital wallet. This study is expected to provide insights for application developers in improving service quality and user experience to increase sustainable application usage.
Analysis Of Gui Testing And E-Recruitment Site Performance Using Katalon Studio And Jmeter With Two Way Anova Method: Analysis Of Gui Testing And E-Recruitment Site Performance Using Katalon Studio And Jmeter With Two Way Anova Method Daryl Mardhikasiandi; Dwi Fatrianto Suyatno
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 6 No. 4 (2025): Vol. 06 Issue 04
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v6i4.71020

Abstract

A Graphical User Interface (GUI) is a method of interaction between users and software that displays a graphical interface easily understood by users when operating a system. It can measure the quality of a site. However, in addition to the GUI that can affect the quality of a website, performance can also affect the quality of a website. Performance is a process carried out to evaluate the performance of a website when the traffic load is high. This study aims to analyze the differences in GUI quality and performance on five e-recruitment platforms, namely Jobstreet, LinkedIn, Karir.com, Glints, and Kalibrr, using the Two-Way ANOVA method. GUI testing with Katalon Studio showed that JobStreet and Karir.com had high response times on the Login and Profile features due to difficulty in recognizing complex elements. Glints failed on the second and third tests in the Sign Up feature, while LinkedIn showed a high response time due to difficulty in recognizing attributes in the Search for Jobs feature, and Kalibrr appeared stable. Performance testing with JMeter, Jobstreet, Karir.com, and Kalibrr showed stable performance with low response time, stable throughput, and a 0% error rate. Glints experienced a 100% error rate because access was denied with a 403 code of “Forbidden”, while LinkedIn showed a spike in error rate as the number of threads increased. Two-way ANOVA analysis showed that in GUI testing, there were significant differences in response time and success rate based on application and feature. In performance testing, response time and error rate also showed significant differences, but throughput did not show significant differences by application and feature.
Analysis of User Satisfaction in the Test of English Proficiency Information System Service at UNESA Using the E-S-QUAL Method Nasywa Putri Nataliza; Dwi Fatrianto Suyatno
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 7 No. 2 (2026): Vol. 07 Issue 02
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v7i2.76553

Abstract

The Test of English Proficiency Information System SIMTEP at Universitas Negeri Surabaya is a technology-based service that plays an important role in supporting English proficiency testing; therefore, evaluating its service quality is essential to ensure user satisfaction. This study aims to analyze user satisfaction with SIMTEP services using the E-S-QUAL method through a quantitative approach. One hundred participants filled out surveys, and the results were evaluated using SEM—specifically, the Partial Least Squares (PLS) method. Total user happiness is classified as satisfied, according to the data, with an average satisfaction score of 3.99. Five of the seven hypotheses tested were shown to be true: system availability and remuneration did not significantly impact user happiness, but efficiency, fulfillment, privacy, responsiveness, and interaction did. Service efficiency, data privacy, ease of contact, responsiveness, and fulfillment accuracy are the primary factors that impact customer satisfaction with SIMTEP, according to these research. In addition to providing a foundation for future studies on electronic service quality and user satisfaction, this study is anticipated to provide an assessment reference for enhancing SIMTEP service quality.
Modular Evaluation of Key Components of User Experience Indrive Application Kennesty Ayustia Darmawan; Dwi Fatrianto Suyatno
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 7 No. 2 (2026): Vol. 07 Issue 02
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v7i2.77208

Abstract

The InDrive application is an online transportation service that utilizes a fare negotiation system between users and drivers. In the highly competitive online transportation industry, user experience has become an important aspect that must be considered. This study aims to identify and analyze the user experience of the InDrive application using the Modular Evaluation of Key Components of User Experience (meCUE) 2.0 method with a quantitative descriptive approach. Research data were collected through the distribution of questionnaires to 170 active InDrive users in Indonesia using a purposive sampling technique. The questionnaire was structured based on the five modules of meCUE 2.0 and analyzed using descriptive statistical methods. The results indicate that the usefulness and usability aspects are categorized as high, while visual appearance, emotional reactions, as well as users’ intention to use and loyalty are categorized as moderate to fairly good. Overall, the user experience of the InDrive application is evaluated positively; however, improvements are still needed in several aspects to further enhance service quality.
User Acceptance Of The Speedcash Digital Wallet Using Tam Laura Naily Tsabita; Dwi Fatrianto Suyatno
Jurnal Ilmu Ekonomi, Pendidikan dan Teknik Vol. 3 No. 3 (2026): IDENTIK - Mei
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/identik.v3i3.1495

Abstract

The rapid growth of digital wallet services highlights the importance of understanding factors influencing user acceptance of financial technology applications. This study aims to analyze the level of technology acceptance of the SpeedCash digital wallet application using the Technology Acceptance Model (TAM). A quantitative approach was employed by distributing questionnaires to SpeedCash users selected through purposive sampling. The variables examined include Perceived Ease of Use (PEOU), Perceived Usefulness (PU), Attitude Toward Using (ATU), Behavioral Intention to Use (BI), and Actual Usage (AU). Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM), including validity testing, reliability testing, outer model evaluation, and inner model evaluation. The results indicate that Perceived Ease of Use has a positive and significant effect on both Perceived Usefulness and Attitude Toward Using. Perceived Usefulness also positively influences Attitude Toward Using. Furthermore, Attitude Toward Using positively affects Behavioral Intention to Use, while Behavioral Intention to Use positively affects Actual Usage. The findings demonstrate that perceived ease of use and perceived usefulness are the primary factors shaping users’ attitudes, intentions, and actual usage of the SpeedCash application. Therefore, improving service quality through user-friendly features and providing tangible benefits to users can enhance technology acceptance of the SpeedCash digital wallet application.  
Pengukuran Penerimaan Teknologi Internet Of Things (IOT) Pada Industri Pipa Baja Dengan Metode Tam (Studi Kasus : Perusahaan XYZ) Afiana Yusita; Dwi Fatrianto Suyatno
Jurnal Ilmu Ekonomi, Pendidikan dan Teknik Vol. 3 No. 4 (2026): IDENTIK - Juli
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/identik.v3i4.1669

Abstract

XYZ Company has implemented Internet of Things (IoT) technology to support production and monitoring activities. However, concerns regarding the accuracy of system-generated data remain. This study aims to analyze IoT Technology Acceptance using the Technology Acceptance Model (TAM) extended with Trust and Perceived Enjoyment variables. A Mixed Methods approach was employed involving 35 IoT system users. The results indicate that all relationships in the model were significant except the effects of Trust on Perceived Usefulness and Perceived Ease of Use. Qualitative findings reinforced the quantitative results, showing that IoT Technology Acceptance was primarily influenced by Perceived Usefulness, Perceived Ease of Use, and Perceived Enjoyment. Therefore, the extended TAM effectively explains IoT Technology Acceptance at XYZ Company.