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All Journal Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Journal of Economics and Social Sciences Innovative: Journal Of Social Science Research Global Education Journal Rechtsvinding
Erinaldi Erinaldi
STIA Lancang Kuning Dumai
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Public Health Social Sciences Other

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Journal : rechtsvinding

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Analysis of the Implementation of E-Government as An Effort to Reform the Public Service System in Indonesia Vestu Rizqi Nugroho; Edi Hakim Ritonga; Muhammad Zul Hairil Aidil; Reza Syahputra Alfandi; Erinaldi Erinaldi
Rechtsvinding Vol. 4 No. 1 (2026)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/rechtsvinding.1524

Abstract

This study aims to analyze the effectiveness of e-government implementation and its impact on public service reform in Indonesia. The rapid development of information technology has encouraged governments to adopt digital-based governance systems to improve service quality. However, various challenges still hinder optimal implementation. This research uses a qualitative approach with a literature review method by analyzing scientific journals, government reports, and policy documents related to e-government. The results indicate that e-government has significantly improved service efficiency, accessibility, transparency, and accountability. Digital-based services enable faster administrative processes and reduce bureaucratic complexity. However, the effectiveness of implementation is still uneven due to limitations in technological infrastructure, human resource competencies, and digital literacy among the public. In addition, system integration between government institutions remains a major challenge. The study concludes that e-government plays a crucial role in supporting public service reform, although continuous improvement is required to ensure equitable and optimal implementation. Strengthening infrastructure, improving human resource capacity, and enhancing system integration are essential strategies for maximizing the benefits of e-government in Indonesia.
Reform of Policy Administration in the Indonesian State Administrative System at the Dumai City Environment Agency Erinaldi Erinaldi; Anggun Ariyani; Fatimah Fatimah; Riniyah Sabah; Sabariah Sabariah
Rechtsvinding Vol. 4 No. 1 (2026)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/rechtsvinding.1531

Abstract

Policy administration reform is an important part of efforts to improve the quality of government administration, especially within the framework of Indonesia's state administrative system. This study aims to analyze how policy administration reform is implemented at the Dumai City Environmental Service, as well as identify supporting and inhibiting factors. This research uses a qualitative approach with a descriptive method, through data collection techniques in the form of interviews, observations, and documentation. The results of the study show that policy administration reforms have been carried out through changes in organizational structure, improvement of technology-based service systems, and simplification of work procedures. However, its implementation has not been running optimally because there are still obstacles in the aspect of human resources, budget limitations, and low community participation in environmental management. Therefore, efforts are needed to strengthen institutions and increase the capacity of the apparatus to realize a more effective and responsive state administration system.
Co-Authors Ajeng Putri Wiharni Anggun Ariyani Dede Mirza Devi Novitasari Edi Hakim Ritonga Fatimah Fatimah Fitra Hadi Khaz Giovany Anggasta Mei Rina Elfrida Muhammad Zul Hairil Aidil Nadya Riskiati Ninda Oktaviani Putri Nursiva Ramadani Refdi Refdi Reza Syahputra Alfandi Ria Maharani Riniyah Sabah Rukma Susela Sabariah Sabariah Sharah Ramadha Yanti Siti Nazira Suci Alfianti Suci Ramadhani Vestu Rizqi Nugroho Yurnalis Yurnalis