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All Journal Jurnal Dimensi Pendidikan dan Pembelajaran Alignment: Journal of Administration and Educational Management JPSI (Journal of Public Sector Innovations)
Agus Prastyawan
Universitas Negeri Surabaya
Humanities Education Environmental Science

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Pengembangan Bahan Ajar Mata Kuliah Pelayanan Publik melalui Metode Virtual Learning Yuni Lestari; Agus Prastyawan; Dian Arlupi Utami; Noviyanti Noviyanti; Gading Gamaputra
JURNAL DIMENSI PENDIDIKAN DAN PEMBELAJARAN Vol 8, No 2 (2020): Januari 2020
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (560.537 KB) | DOI: 10.24269/dpp.v8i2.2510

Abstract

Perkembangan industri 4.0 yang tak dapat dibendung menjadikan metode pembelajaran berbasis digital menjadi tuntutan baru dalam dunia pendidikan. Melalui media pembelajaran digital yang bervariatif dan menarik diharapkan dapat meningkatkan minat dan pemahaman mahasiswa terhadap mata kuliah Pelayanan Publik. Metode v-learning sebagai salah satu solusi bagi pengajar atau dosen dalam melakukan perkuliahan secara virtual atau dengan kata lain perkuliahan tidak harus dilakukan secara konvensional di ruang kelas.Dalam penelitian pengembangan v-learning Matakuliah Pelayanan Publik menggunakan metode penelitian ADDIE. Metode penelitian tersebut dengan mengedepankan 5 (lima) tahapan, yang meliputi: Analyze (analisis), Design (desain), Develop (pengembangan), Implement (pelaksanaan), dan Evaluate (evaluasi). Dengan menggunakan metode tersebut, maka langkah-langkah penelitian yang akan diambil oleh peneliti adalah (1) Merancang Rencana Pembelajaran Semester (RPS) yang berisi rancangan kegiatan dan perkuliahan v-learning yang akan diberikan kepada mahasiswa; (2) Peneliti membuat v-learning untuk perkuliahan; dan (3) Data yang diperoleh kemudian dianalisis dan akhirnya disusunlah laporan penelitian ini serta tersusunnya laporan penelitian. Data yang telah dihasilkan selanjutnya dianalisis secara deskriptif menggunakan tabel, grafik, dan pemaparan data yang dikolaborasikan dengan konsep maupun penelitian terdahulu.
REGULASI PENANGGULANGAN BENCANA DI KABUPATEN KEDIRI Prasetyo Isbandono; Agus Prastyawan
JPSI (Journal of Public Sector Innovations) Vol. 3 No. 1 (2018): November 2018
Publisher : Department of Public Administration, Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (138.099 KB) | DOI: 10.26740/jpsi.v3n1.p35-39

Abstract

Geographically Indonesia is a meeting of four tectonic plates, namely the Asian Continent, the Australian Continent, the Indian Ocean and the Pacific Ocean. The South and East parts have volcanic arc extending from Sumatra-Java Island-Nusa Tenggara-Sulawesi, in the form of volcanic mountains. These conditions are potentially at the same time prone to disasters such as volcanic eruptions, earthquakes, tsunamis, floods and landslides. Data shows that Indonesia is one of the countries with high risk of earthquakes in the world, more than 10 times the risk of earthquakes in the United States (Arnold, 2014). According to the Chief Executive of the East Java Regional Disaster Management Agency there are various disaster risks from earthquakes, tsunamis, landslides, floods, droughts, tornadoes, fires, volcanic eruptions (Sudarmawan, 2014). For this reason, it is necessary to improve disaster management, both regulations that are the legal basis and management of disaster management institutions in a more professional manner.
Optimalisasi Mal Pelayanan Publik dalam Meningkatkan Kualitas Pelayanan di Kabupaten Sumenep (Studi Kasus Dinas Penanaman Modal, Pelayanan Terpadu Satu Pintu, Dinas Kependudukan dan Pencatatan Sipil dan Dinas Kesehatan Kabupaten Sumenep) Sabib Nurullah; Agus Prastyawan; Pardamean Daulay
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 1 (2025): ALIGNMENT : Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v8i1.13690

Abstract

This study aims to analyze the role of Public Service Malls in improving the quality of services in Sumenep Regency. The research method uses a qualitative descriptive approach. The results of the study show that the Public Service Mall of Sumenep Regency with Mall officers must appear neat and polite, including the attitude of the service provider, 2. Providing services at the Public Service Mall of Sumenep Regency, the officers are very reliable in doing various things, in this Mall, accuracy and speed are needed in working. 3. The responsiveness of the administrative service providers at the Public Service Mall of Sumenep Regency is very high and good, in providing services by quickly responding to public desires. 4. Guarantees from the officers of the Public Service Mall of Sumenep Regency for their work shown to the applicant, with high work discipline and permits received to be re-checked. 5. Officers at the Public Service Mall of Sumenep Regency are very sympathetic to the public, this can be seen by providing convenience and assistance to the applicant. The conclusion of this study shows that the optimization of public services is very good, this can be seen from the dimensions of the quality of public services provided to the public. Public service officers at Sumenep Mall have shown responsiveness to customer demands for fast and efficient solutions to individual problems. Keywords: Optimization, Public Service and Service Quality
Co-Authors DIAN ARLUPI UTAMI Gading Gamaputra Noviyanti Pardamean Daulay Prasetyo Isbandono Sabib Nurullah Yuni Lestari