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Pengembangan Bahan Ajar Mata Kuliah Pelayanan Publik melalui Metode Virtual Learning Yuni Lestari; Agus Prastyawan; Dian Arlupi Utami; Noviyanti Noviyanti; Gading Gamaputra
JURNAL DIMENSI PENDIDIKAN DAN PEMBELAJARAN Vol 8, No 2 (2020): Januari 2020
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (560.537 KB) | DOI: 10.24269/dpp.v8i2.2510

Abstract

Perkembangan industri 4.0 yang tak dapat dibendung menjadikan metode pembelajaran berbasis digital menjadi tuntutan baru dalam dunia pendidikan. Melalui media pembelajaran digital yang bervariatif dan menarik diharapkan dapat meningkatkan minat dan pemahaman mahasiswa terhadap mata kuliah Pelayanan Publik. Metode v-learning sebagai salah satu solusi bagi pengajar atau dosen dalam melakukan perkuliahan secara virtual atau dengan kata lain perkuliahan tidak harus dilakukan secara konvensional di ruang kelas.Dalam penelitian pengembangan v-learning Matakuliah Pelayanan Publik menggunakan metode penelitian ADDIE. Metode penelitian tersebut dengan mengedepankan 5 (lima) tahapan, yang meliputi: Analyze (analisis), Design (desain), Develop (pengembangan), Implement (pelaksanaan), dan Evaluate (evaluasi). Dengan menggunakan metode tersebut, maka langkah-langkah penelitian yang akan diambil oleh peneliti adalah (1) Merancang Rencana Pembelajaran Semester (RPS) yang berisi rancangan kegiatan dan perkuliahan v-learning yang akan diberikan kepada mahasiswa; (2) Peneliti membuat v-learning untuk perkuliahan; dan (3) Data yang diperoleh kemudian dianalisis dan akhirnya disusunlah laporan penelitian ini serta tersusunnya laporan penelitian. Data yang telah dihasilkan selanjutnya dianalisis secara deskriptif menggunakan tabel, grafik, dan pemaparan data yang dikolaborasikan dengan konsep maupun penelitian terdahulu.
REGULASI PENANGGULANGAN BENCANA DI KABUPATEN KEDIRI Prasetyo Isbandono; Agus Prastyawan
JPSI (Journal of Public Sector Innovations) Vol. 3 No. 1 (2018): November 2018
Publisher : Department of Public Administration, Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (138.099 KB) | DOI: 10.26740/jpsi.v3n1.p35-39

Abstract

Geographically Indonesia is a meeting of four tectonic plates, namely the Asian Continent, the Australian Continent, the Indian Ocean and the Pacific Ocean. The South and East parts have volcanic arc extending from Sumatra-Java Island-Nusa Tenggara-Sulawesi, in the form of volcanic mountains. These conditions are potentially at the same time prone to disasters such as volcanic eruptions, earthquakes, tsunamis, floods and landslides. Data shows that Indonesia is one of the countries with high risk of earthquakes in the world, more than 10 times the risk of earthquakes in the United States (Arnold, 2014). According to the Chief Executive of the East Java Regional Disaster Management Agency there are various disaster risks from earthquakes, tsunamis, landslides, floods, droughts, tornadoes, fires, volcanic eruptions (Sudarmawan, 2014). For this reason, it is necessary to improve disaster management, both regulations that are the legal basis and management of disaster management institutions in a more professional manner.
Optimalisasi Mal Pelayanan Publik dalam Meningkatkan Kualitas Pelayanan di Kabupaten Sumenep (Studi Kasus Dinas Penanaman Modal, Pelayanan Terpadu Satu Pintu, Dinas Kependudukan dan Pencatatan Sipil dan Dinas Kesehatan Kabupaten Sumenep) Sabib Nurullah; Agus Prastyawan; Pardamean Daulay
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 1 (2025): ALIGNMENT : Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v8i1.13690

Abstract

This study aims to analyze the role of Public Service Malls in improving the quality of services in Sumenep Regency. The research method uses a qualitative descriptive approach. The results of the study show that the Public Service Mall of Sumenep Regency with Mall officers must appear neat and polite, including the attitude of the service provider, 2. Providing services at the Public Service Mall of Sumenep Regency, the officers are very reliable in doing various things, in this Mall, accuracy and speed are needed in working. 3. The responsiveness of the administrative service providers at the Public Service Mall of Sumenep Regency is very high and good, in providing services by quickly responding to public desires. 4. Guarantees from the officers of the Public Service Mall of Sumenep Regency for their work shown to the applicant, with high work discipline and permits received to be re-checked. 5. Officers at the Public Service Mall of Sumenep Regency are very sympathetic to the public, this can be seen by providing convenience and assistance to the applicant. The conclusion of this study shows that the optimization of public services is very good, this can be seen from the dimensions of the quality of public services provided to the public. Public service officers at Sumenep Mall have shown responsiveness to customer demands for fast and efficient solutions to individual problems. Keywords: Optimization, Public Service and Service Quality
Evaluasi Program Kader Surabaya Sehat (KSH) dalam Peningkatan Perilaku Hidup Bersih dan Sehat (PHBS): Sintesis Literatur Sistematis Berbasis Model CIPP untuk Konteks Kecamatan Gunung Anyar Renantanda Shah Alam; Agus Prastyawan; Prasetyo Isbandono; Reza Rahmadian
Sehat Rakyat: Jurnal Kesehatan Masyarakat Vol. 5 No. 1 (2026): Februari 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/sehatrakyat.v5i1.6415

Abstract

The Surabaya Healthy Cadre Program is a community empowerment strategy that aims to improve Clean and Healthy Living Behaviors (PHBS) through the role of health cadres at the community level. Although this program has been widely implemented, a systematic policy evaluation is needed to assess the alignment between program objectives and achievements at the community level. This study aims to evaluate the Surabaya Healthy Cadre Program policy in improving PHBS in Gunung Anyar District using the CIPP (Context, Input, Process, Product) model through a Systematic Literature Review approach. The literature search process was conducted on various electronic databases following the PRISMA protocol, resulting in ten articles that met the inclusion criteria for in-depth analysis. The evaluation results showed that in terms of context, the program was relevant to community needs and in line with national health development policies. In terms of input, resources were considered adequate but still required capacity building for cadres through continuous training and operational support. In terms of process, program implementation proceeded according to plan, although there were variations in implementation quality between regions. In terms of product, the program showed a positive contribution to improving community PHBS, but efforts were still needed to improve the equity of outcomes, effectiveness, and sustainability of the program. These findings are expected to form the basis for evidence-based policy recommendations to strengthen public health programs.
Analysis of Implementation of the Livestock Control Policy Widodo Widodo; Agus Prastyawan; Pardamean Daulay
International Journal of Islamic Business and Management Review Vol. 5 No. 2 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijibmr.v5i2.1611

Abstract

This research is a qualitative descriptive study that aims to analyze the implementation of the Mukomuko Regency Regulation No. 9 of 2019 concerning Livestock Control and obtain an overview of the factors that support and hinder the implementation of the policy using the Edward III model framework (1984). The variables studied consist of communication, resources, disposition and bureaucratic structure. Data collection was carried out using observation methods, in-depth interviews and documentation. Data sources or key informants consist of the Head of Mukomuko City Sub-district, Satpol PP, Head of BMA (Customary Consultative Body), livestock owners, and the Mukomuko City Sub-district Community. Analysis uses the interactive model of Miles and Huberman (1992) and triangulation of sources and methods. This study found that communication factors regarding livestock control policies in Mukomuko District were relatively minimal. Policy dissemination tended to be formal and limited, leaving most livestock owners unaware of the livestock control policies, resulting in minimal understanding, awareness, and compliance with these policies. The lack of resource support, including the number of implementers, their competence, facilities, budget, and incentives, coupled with the implementers' failure to implement sanctions and enforce the law effectively, led to a tendency for the community to ignore the regulations, indicating a low commitment from implementers to implement the policies. Public misunderstanding of the policy, minimal socialization, limited support for resources, budget, facilities and incentives, weak commitment and minimal bureaucratic coordination coupled with public views on the culture of livestock management that impacts economic losses, security, and order further exacerbate the obstacles faced in the implementation of livestock control policies in Mukomuko District, Mukomuko Regency. Therefore, in order to ensure effective implementation, communication innovation and budget support, facilities and incentives as well as community involvement are needed.
Studi Kepemimpinan Partisipatif Kepala Desa dalam Pengelolaan Program Bank Sampah Desa Jatidukuh, Kabupaten Mojokerto Nur Arisah; Agus Prastyawan
Jurnal Inovasi Administrasi Negara Terapan Vol. 4 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/inovant.v3i4.51009

Abstract

Penelitian ini dilatarbelakangi oleh pentingnya kepemimpinan kepala desa dalam mewujudkan tata kelola lingkungan melalui program bank sampah. Namun, partisipasi masyarakat di Desa Jatidukuh, khususnya Dusun Seketi, mengalami penurunan setelah pergantian kepemimpinan, sehingga diperlukan kajian mengenai pola kepemimpinan kepala desa dalam menggerakkan masyarakat. Penelitian ini bertujuan untuk menganalisis bentuk penerapan kepemimpinan kepala desa berdasarkan empat indikator teori Path-Goal oleh Koontz, yaitu kepemimpinan pengarah, pendukung, partisipatif, dan berorientasi prestasi dalam pengelolaan bank sampah di Desa Jatidukuh. Metode penelitian yang digunakan adalah deskriptif kualitatif dengan teknik pengumpulan data melalui wawancara mendalam, observasi, dan dokumentasi. Subjek penelitian terdiri dari sembilan narasumber, yaitu Kepala Desa, Sekretaris Desa, Ketua BPD, Kepala Dusun Seketi, Pendamping Lokal Desa Kecamatan Gondang, Ketua Pengelola Bank Sampah, dan tiga warga nasabah bank sampah. Hasil penelitian menunjukkan bahwa kepemimpinan kepala desa telah membangun pola kerja partisipatif melalui koordinasi dengan perangkat desa, PKK, dan pengelola, namun belum berjalan optimal karena minimnya kehadiran langsung dan sosialisasi yang kurang maksimal. Kepala desa lebih menekankan perubahan perilaku masyarakat sebagai ukuran keberhasilan, meskipun masih ditemukan warga yang membuang sampah ke sungai. Secara keseluruhan, kepemimpinan kepala desa telah menciptakan dasar partisipasi dan tanggung jawab sosial, namun perlu diperkuat dengan keterlibatan langsung dan kebijakan kelembagaan yang lebih jelas.
Student Leadership on Community Empowerment: Study on Zero Waste Program in Lamongan, East Java. Haryo Kunto Wibisono; Noviyanti Noviyanti; Yuni Lestari; Weni Rosdiana; Agus Prastyawan
Spirit Publik: Jurnal Administrasi Publik Vol 19, No 1 (2024)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/sp.v19i1.83434

Abstract

This article explores the role of students as leaders in activities related to public interests and problems, especially issues of community empowerment in Indonesia. The community empowerment project is Zero Waste Village Project in Kediren, Lamongan, East Java. Based on qualitative methods and interview techniques and non-participatory observation of a group of students involved in community empowerment activities, we underline the role of students as leaders through the criteria of personality, ability, behavior, relationships, and process. The results of the research show that students' leadership attitudes are demonstrated in their personalities, which can be seen in their sociability and care to society as well as the challenges and opportunities that exist. Ability is seen in the application of project organizing skills as well as students' knowledge about waste problems. This knowledge can also be seen as the power that leaders use to make changes, as well as relating to the relationship between the leader and the people they lead. Behavior can be seen in increasing understanding and motivation, providing facilities for residents, activating existing resources in the village, as well as implementing cooperation and coordination. The transformational process can be seen in this series of activities, in which students, as initiators and implementers, have raised citizen awareness, shared knowledge, and carried out solution activities, as well as encouraged citizens to take part in projects actively. 
Hibridisasi Pelayanan Publik dan Efektivitas Organisasi Satgas Covid 19 dalam Pemberian Layanan Vaksin Covid 19 di Kota Malang Tyas Budi Handoyo; Rulinawaty Rulinawaty; Agus Prastyawan
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 7 No 4 (2025): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v7i4.1334

Abstract

This study aims to analyze the effectiveness of the COVID-19 Task Force in Malang City in delivering vaccination services by employing the theoretical frameworks of hybrid organization and organizational effectiveness. A descriptive qualitative approach was utilized, involving interviews with elements of the task force such as the Health Office, community health centers (Puskesmas), the military (TNI), Malang City Government, and the community. Organizational effectiveness was examined using Daft’s framework, which includes goal, resource, process, and integrated approaches, while the influencing factors were analyzed based on Richard M. Steers’ theory. The results indicate that the Malang COVID-19 Task Force operates effectively through cross-sector collaboration, coordinated actions, provision of incentives, adequate facilities, and professional and empathetic behavior by staff. Determinant factors of effectiveness include an adaptive organizational structure, dynamic work environment, skilled and engaged personnel, and strong managerial support. The study concludes that the hybridization of public organizations, as exemplified by the COVID-19 Task Force in Malang City, serves as a successful collaborative model in delivering vaccination services.
Analysis of Implementation of the Livestock Control Policy Widodo Widodo; Agus Prastyawan; Pardamean Daulay
International Journal of Law Policy and Governance Vol. 5 No. 2 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijlpg.v5i2.1452

Abstract

This research is a qualitative descriptive study that aims to analyze the implementation of the Mukomuko Regency Regulation No. 9 of 2019 concerning Livestock Control and obtain an overview of the factors that support and hinder the implementation of the policy using the Edward III model framework (1984). The variables studied consist of communication, resources, disposition and bureaucratic structure. Data collection was carried out using observation methods, in-depth interviews and documentation. Data sources or key informants consist of the Head of Mukomuko City Sub-district, Satpol PP, Head of BMA (Customary Consultative Body), livestock owners, and the Mukomuko City Sub-district Community. Analysis uses the interactive model of Miles and Huberman (1992) and triangulation of sources and methods. This study found that communication factors regarding livestock control policies in Mukomuko District were relatively minimal. Policy dissemination tended to be formal and limited, leaving most livestock owners unaware of the livestock control policies, resulting in minimal understanding, awareness, and compliance with these policies. The lack of resource support, including the number of implementers, their competence, facilities, budget, and incentives, coupled with the implementers' failure to implement sanctions and enforce the law effectively, led to a tendency for the community to ignore the regulations, indicating a low commitment from implementers to implement the policies. Public misunderstanding of the policy, minimal socialization, limited support for resources, budget, facilities and incentives, weak commitment and minimal bureaucratic coordination coupled with public views on the culture of livestock management that impacts economic losses, security, and order further exacerbate the obstacles faced in the implementation of livestock control policies in Mukomuko District, Mukomuko Regency. Therefore, in order to ensure effective implementation, communication innovation and budget support, facilities and incentives as well as community involvement are needed.