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PENGARUH KOMPETENSI SUMBER DAYA MANUSIA (SDM), PENGEMBANGAN KARIR DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN PADA BANK JAWA BARAT DAN BANTEN (BJB) CABANG RANGKASBITUNG Nahdhiah Siti Cholisshofi; Eloh Bahiroh
Journal of Management Small and Medium Enterprises (SMEs) Vol 15 No 1 (2022): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v15i1.6403

This study aims to determine the effect of Human Resource Competence (X1), Career Development (X2) and Organizational Commitment (X3) on Employee Performance (Y) at Bank Jawa Barat and Banten (Bank BJB) Rangkasbitung Branch. In this research, the method used is quantitative research. The population in this study were 86 employees of West Java and Banten Banks (Bank BJB) Rangkasbitung Branch. The sampling technique in this study is saturated sampling, that is, all members of the population are used as samples. The data collection method in this research is using a questionnaire and analyzing the data using IBM SPSS version 25.00 for Windows. The research results obtained are: First, Human Resource Competence (HR) has a positive and significant effect on employee performance as evidenced by the value of tcount > ttable, which is 110.973 > 1.66. Second, Career Development has a positive and significant effect on employee performance as evidenced by the value of tcount > ttable, which is 11,695 > 1.66. Third, Organizational Commitment has a positive and significant effect on employee performance as evidenced by the value of tcount > ttable, which is 8.328 > 1.66. Keywords: Human Resource (HR) Competency, Career Development, Organizational Commitment, Employee Performance

ANALYSIS OF HUMAN RESOURCE COMPETENCY DEVELOPMENT STRATEGIES IN IMPROVING ORGANISATIONAL PERFORMANCE IN THE INDUSTRY 4.0 ERA: LITERATURE REVIEW AND PRACTICAL IMPLICATIONS Sri Ndaru Arthawati; Eloh Bahiroh
INTERNATIONAL JOURNAL OF SOCIETY REVIEWS Vol. 3 No. 2 (2025): INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER)
Publisher : Adisam Publisher

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This study aims to analyse human resource competency development strategies in improving organisational performance in the Industry 4.0 era through a literature review and practical implications. Digital transformation has brought significant changes to work patterns, management systems, and workforce competency requirements. HR is now required to have not only technical skills, but also digital, collaborative, and creative competencies in order to adapt to dynamic technological developments. This study uses a qualitative method through a literature review of various scientific journals, management books, and organisational reports published in the last five years to obtain a comprehensive picture of the relationship between competency development and organisational performance. The results of the study show that effective competency development strategies include the implementation of technology-based training, continuous learning, knowledge management, and the strengthening of an organisational culture that supports innovation. These strategies have been proven to play a role in increasing productivity, efficiency, and organisational competitiveness through the improvement of individual and collective capabilities. In practical terms, organisations need to adopt HR development policies that are adaptive to technological changes by expanding reskilling and upskilling programmes, strengthening digital leadership, and building a collaborative and sustainable learning ecosystem. These findings confirm that competency development is a key pillar for creating superior and innovative organisations in facing the challenges of Industry 4.0.

EVALUATION OF COMPETENCY-BASED CAREER DEVELOPMENT AND TRAINING PROGRAMMES IN IMPROVING EMPLOYEE PERFORMANCE: A THEORETICAL AND PRACTICAL STUDY IN MANUFACTURING COMPANIES Eloh Bahiroh; Sri Ndaru Arthawati
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 3 No. 2 (2025): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

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This study aims to analyse, both theoretically and practically, the effectiveness of career development programmes and competency-based training in encouraging improved employee performance in a manufacturing company environment. The method used is a literature review that refers to various scientific literature, research journals, and empirical reports relevant to the field of human resource management. The results of the study show that planned career development and competency-oriented training can increase employee motivation, productivity, and loyalty. Theoretically, the integration of competency theory, motivation theory, and career development theory explains how the formation of individual competencies directly affects organisational performance. Meanwhile, in practical terms, the implementation of competency-based programmes in manufacturing companies has been proven to increase work efficiency, reduce operational error rates, and strengthen the workforce's readiness to face industrial transformation. This study emphasises the importance of continuous evaluation of training and career development programmes as part of a strategy for developing superior and highly competitive human resources.

IMPLEMENTATION OF INNOVATIVE HUMAN RESOURCE MANAGEMENT STRATEGIES IN THE ERA OF DIGITAL TRANSFORMATION Eloh Bahiroh; Sri Ndaru Arthawati
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 3 No. 8 (2026): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

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This article analyses the implementation of innovative human resource management (HRM) strategies in the era of digital transformation through a literature review. It focuses on two main discussions: (1) strategies such as HRIS, AI recruitment, agile HR, talent analytics, e-learning, digital onboarding, digital OKRs, and hybrid work that increase efficiency by 30–60%, talent retention by 25–35%, and productivity by 40%; (2) challenges such as employee resistance of 65%, a digital skills gap of 35–40%, data breach risks, AI bias, hybrid burnout of 25%, and holistic solutions via ADKAR change management, cloud SaaS, ethical AI frameworks, and open-source tools that achieve an 85% success rate in Indonesian organisations (BCA, Gojek, Tokopedia, Telkom).

A COMPREHENSIVE EXAMINATION OF THE IMPACT OF A DIGITAL MARKETING CAMPAIGN ON CONSUMER ENGAGEMENT IN E-COMMERCE Listian Indriyani Achmad; Henny Noviany; Eloh Bahiroh; Sri Ndaru Arthawati; Abdul Rosid
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 1 No. 10 (2025): INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Publisher : CV. Adiba Aisha Amira

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This study thoroughly investigates the transformative effects of a digital marketing campaign on consumer engagement within the e-commerce domain. Employing a mixed-methods approach, the research combines quantitative analyses of engagement metrics with qualitative insights gathered through in- depth interviews. The campaign's impact on click-through rates, conversion rates, and demographic variations in engagement levels is meticulously scrutinized, providing a nuanced understanding of its effectiveness. Qualitative findings reveal the enduring influence of the campaign on brand perception and consumer loyalty, emphasizing the significance of narrative elements in digital marketing. The implications for businesses are profound, advocating for a localized and narrative-driven approach to optimize digital strategies. Despite acknowledging study limitations, including a focus on a specific campaign and reliance on self- reported data, this research contributes valuable insights into the dynamic interplay between digital campaigns and consumer behavior in the ever-evolving landscape of e-commerce.

THE INFLUENCE OF MODERN HRM PRACTICES, PERFORMANCE-BASED WORK INCENTIVES, AND FLEXIBLE WORK MODELS ON EMPLOYEE PERFORMANCE IN THE "NEW WORK" ERA SRI NDARU ARTHAWATI; Eloh Bahiroh
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 2 No. 9 (2025): INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Publisher : CV. Adiba Aisha Amira

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The New Work era, characterised by digital disruption, hybrid work, and post-pandemic adaptation demands, has forced a paradigm shift in human resource management in Indonesia. Modern HRM practices such as AI-driven recruitment and digital training, performance-based work incentives through transparent gamification, and flexible work models such as flextime-hybrid arrangements synergistically influence multidimensional employee performance (task, contextual, adaptive) with an increase in effectiveness of up to 30-40% based on a synthesis of literature reviews. The research results identify key causal patterns through narrative thematic analysis, showing that High-Performance Work Systems (HPWS) that integrate these three elements mediate through AMO theory and job autonomy, with the strongest effect from work flexibility (β=0.38-0.42) in the context of Indonesia's collectivist culture, which faces challenges of social isolation and work-family conflict. while a significant gap lies in the lack of longitudinal studies on adaptation fatigue and AI-incentive ethics. The findings produce practical recommendations for HR practitioners in Indonesian technology companies and MSMEs to design holistic policies based on technological transparency and national digital infrastructure to increase sustainable productivity and global competitiveness, in line with Sustainable Development Goal 8 on decent work, with theoretical implications in the form of enriching the CMO (Context-Mechanism-Outcome) framework for future HRM research.

AN ANALYSIS OF THE ROLE OF HUMAN RESOURCE MANAGEMENT IN IMPROVING EMPLOYEE PERFORMANCE IN THE DIGITAL AGE SRI NDARU ARTHAWATI; Eloh Bahiroh
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 3 No. 10 (2026): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20508231

This article discusses the role of Human Resource Management (HRM) in enhancing employee performance in the digital age. Rapid technological changes have prompted organisations to adopt more strategic, effective, and digital-based human resource management systems. HRM no longer functions merely as an administrative unit but also as a strategic partner involved in recruitment, training, competency development, performance appraisal, and the creation of an adaptive and innovative work environment. This study employs a literature review method, examining various relevant sources from books, journals, and scientific articles. The findings indicate that the implementation of appropriate HRM strategies, such as the digitalisation of HR processes, employee competency development, data-driven performance appraisal systems, and enhanced employee engagement, can make a significant contribution to improving employee performance. Consequently, HRM plays a vital role in supporting both individual productivity and organisational competitiveness amidst the ongoing digital transformation.

THE ROLE OF EMPLOYEE EXPERIENCE IN IMPROVING EMPLOYEE RETENTION IN THE DIGITAL AGE: A REVIEW OF THE LATEST LITERATURE SRI NDARU ARTHAWATI; Eloh Bahiroh
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 3 No. 2 (2026): INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Publisher : CV. Adiba Aisha Amira

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21770010

Digital transformation has fundamentally changed the landscape of the world of work, giving rise to new challenges in employee retention that cannot be addressed through technological investment alone. This article aims to examine the strategic role of Employee Experience (EX) in enhancing employee retention in the digital age through a synthesis of the latest literature. The research method employed is a literature review using a narrative-systematic approach, with data sources drawn from scientific journal articles, books and research reports. The findings indicate that Employee Experience plays a central role in employee retention through two key dimensions: Digital Employee Experience (DEX) and Holistic Employee Journey Design. DEX serves as the foundation for retention by reducing digital friction, enhancing digital wellbeing (Wellbeing 2.0), and creating technology-enabled interactions that support productivity and job satisfaction. Meanwhile, Holistic Employee Journey Design strengthens engagement and loyalty through integrated experience design across the employee lifecycle, encompassing effective onboarding, continuous career development, an inclusive organisational culture, work-life balance, and meaningful recognition systems. Organisations that have successfully integrated these two dimensions report a retention increase of up to 32 per cent over a six-month period. The managerial implications of this research emphasise the importance of an integrated, data-driven approach to managing EX, whereby organisations need to regularly audit the quality of DEX, gather employee feedback through the Voice of the Employee, and make continuous adjustments based on the insights gained. The conclusion of this study is that Employee Experience is no longer a supplementary initiative, but rather a strategic imperative that determines an organisation’s sustainability and competitive advantage in the digital age.

PEOPLE ANALYTICS STRATEGIES IN DATA-DRIVEN HR DECISION-MAKING: A LITERATURE REVIEW Eloh Bahiroh; Sri Ndaru Arthawati
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 4 No. 1 (2026): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.22250142

This study aims to examine people analytics strategies in data-driven human resources (HR) decision-making through a literature review approach. People analytics has become a strategic tool that enables organisations to transform employee data into actionable insights, thereby improving the accuracy and effectiveness of HR decisions. The method employed was a systematic literature review, analysing literature from academic journals, books and other documents. The findings indicate that the effective implementation of people analytics requires a holistic approach encompassing data quality, technological infrastructure, analytical competencies, data governance and a supportive organisational culture. Successful implementation strategies involve developing a data governance framework, investing in analytical technology, fostering data literacy among HR practitioners, securing support from senior leadership, and applying principles of data ethics and privacy. Organisations that successfully integrate people analytics into their HR decision-making processes are able to improve decision-making accuracy, operational efficiency, employee retention, and overall organisational performance. This article makes a theoretical contribution through a comprehensive literature review and offers practical implications for organisations seeking to utilise people analytics as a competitive differentiator in the digital age.

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