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All Journal Akrab Juara : Jurnal Ilmu-ilmu Sosial Gemilang: Jurnal Manajemen dan Akuntansi Jurnal bintang manajemen Jurnal Manajemen Riset Inovasi Pusat Publikasi Ilmu Manajemen Master Manajemen Menawan : Jurnal Riset dan Publikasi Ilmu Ekonomi Jurnal Pemimpin Bisnis Inovatif
Natal Indra
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Humanities Biochemistry, Genetics & Molecular Biology Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Medicine & Pharmacology

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Journal : Master Manajemen

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Pengaruh Beban Kerja dan Lingkungan Kerja terhadap Kinerja Pegawai pada Dinas Lingkungan Hidup Provinsi DKI Jakarta Syafitriyani Syafitriyani; Natal Indra
Master Manajemen Vol. 2 No. 3 (2024): Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v2i3.434

Abstract

Employee performance is very important for the success of an agency because it determines whether the agency will succeed in achieving its goals or not. This study uses a quantitative approach to investigate the effect of workload and work environment on employee performance at the DKI Jakarta Provincial Environmental Agency. Data was collected through questionnaires, with 70 employees of the DKI Jakarta Provincial Environmental Agency as respondents. Using SPSS 24, the results of the analysis show that by 66.5%, workload and work environment have a simultaneous influence on employee performance and the rest is influenced by other factors not examined in this study.
Pengaruh Lingkungan Kerja dan Disiplin Kerja terhadap Kinerja Pegawai di Kantor Dinas Pendidikan Provinsi DKI Jakarta Ade Apriliyani; Natal Indra
Master Manajemen Vol. 2 No. 3 (2024): Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v2i3.435

Abstract

This research aims to determine the influence of the work environment and work discipline on employee performance at the DKI Jakarta Provincial Education Service. This research uses a quantitative approach with non-probability data collection techniques with a population of 150 employees using the Slovin formula, so the sample taken was 60 employees. The data obtained is the result of a questionnaire that has been distributed. Data processing was carried out using the SPSS version 21 program. For the data tested, namely data quality tests consisting of validity and reliability tests, classical assumption tests consisting of normality tests and multicollinearity tests, hypothesis tests consisting of t tests and f tests. and finally the coefficient of determination test. The research results found that the work environment and work discipline had a positive and significant effect on employee performance.
Pengaruh Promosi dan Kualitas Produk Terhadap Loyalitas Pelanggan di Shopee Salsabila Nur Azizah; Natal Indra
Master Manajemen Vol. 2 No. 3 (2024): Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v2i3.436

Abstract

The purpose of this study was to determine how much influence promotion and product quality have on loyalty at Shopee. The research method used is a quantitative method approach with data collection techniques using purposive sampling with a population of 100 and samples taken using the slovin formula, namely 50 respondents. Data collection using SPSS 25 for instrument testing, multiple regression analysis, hypothesis testing. Based on the results of partial hypothesis testing, it shows that the promotion variable has a significant value of 0.001 T table, namely 1.678, which means that it has a significant value and the T table value has an effect on customer loyalty. And the product quality variable has a significant effect on customer loyalty. Simultaneously, promotion and product quality have a significant effect on customer loyalty. The most dominant variable influencing is product quality.
Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Konsumen pada Indomaret Cabang Jatirahayu Dilla Dwi Puspita Sari; Natal Indra
Master Manajemen Vol. 2 No. 3 (2024): Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v2i3.475

Abstract

Indomaret, as one of the largest convenience store chains in Indonesia, has become an important part of the lifestyle of urban communities. The rapid growth in the number of Indomaret outlets spread across various regions has made Indomaret the main destination for consumers looking for practical and easily accessible commodities and services. Research design is a type of research in which researchers design learning materials (such as learning activities and learning trajectories) for a particular topic and also at the same time build a theory about the learning process for that topic. Based on the results of the research that has been carried out, the results show that in the tests carried out on product quality variables, partial influence on purchasing decisions is significant. Based on the results of the t test carried out, it shows that the tcount value is greater than the ttable value, namely 4.392 2.322 with a significance level of 0.025 0.05. research results and discussion as well as hypothesis testing which aims to analyze the influence of product quality and service quality on consumer satisfaction.
Co-Authors Ade Apriliyani Ade Onny Siagian Dilla Dwi Puspita Sari Dwi Mahdi Mahesa Elmira Siska Fiqi Akbar Hani Rosmawati Indira Safitri Kurniawan Kurniawan Mega Harti Muhammad Rizky Ramadhan Nur Pratama Julianto Putri Amanda Renny Afrianti Riszka Utami, Aisyah Salsabila Nur Azizah Sartika Novita Sari SITI NURJANAH Syafitriyani Syafitriyani Widia Astuti Widia Sari, Annisa