Mardiansyah Mardiansyah
Universitas Islam Sumatera Utara

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KUALITAS PELAYANAN PUSKESMAS TERHADAP PENGGUNA PROGRAM BPJS KESEHATAN DI PUSKESMAS PAGURAWAN Mardiansyah Mardiansyah
JURNAL KESMAS DAN GIZI (JKG) Vol. 1 No. 2 (2019): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (165.699 KB) | DOI: 10.35451/jkg.v1i2.115

Abstract

Health care for the poor patients is a complex and so important problem, so that all humans are entitled to proper health services. The Puskesmas is the leading party in health services, therefore the existence of the Puskesmas is very important. The purpose of this study was to determine the quality of service at Pagurawan Health Center to BPJS patients. This research was qualitative descriptive in nature at Pagurawan Health Center, Medang Deras District, Batubara Regency. Data collection techniques are carried out through interviews and documentation. Analysis of the data used in this study is descriptive data analysis. In this case the Pagurawan Health Center has shown good service by providing services that meet the expectations and satisfaction of BPJS patients, for example: the clarity of health financing is in very good category, the environmental security of the hospital is in good category, fairness in obtaining services is in sufficient categories, clarity about tasks and the functions of health workers is in good categories, and the availability and clarity of information is in very good categories.
OPTIMALISASI SISTEM PELAYANAN DAN KINERJA PEMERINTAHAN DESA DI BIDANG PEMBERDAYAAN MASYARAKAT Titin Sri Wahyuni; Samsul Bahri Pane; Mardiansyah Mardiansyah
INSPIRASI : JURNAL ILMU-ILMU SOSIAL Vol 19, No 1 (2022)
Publisher : STKIP PGRI TULUNGAGUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/insp.v19i1.3058

Abstract

Optimization is part of maximizing activities so as to realize the desired or desired profit. That with the optimization efforts can be realized activities and or programs effectively and efficiently. This research is based on the service and performance of the Bandar Rejo Village government in the field of community empowerment in Bandar Rejo Village. This study aims to determine the study of village institutions in carrying out their duties and functions to regulate and manage the interests of the community. The research method used is descriptive method with qualitative analysis, namely data collected from interviews with resource persons to describe the service system and performance in the field of community empowerment, through open interviews with the village head's office as many as 4 (three) people. The results show that leadership in community empowerment has been going quite well, but there are still obstacles given that there are associations of citizens who have opinions and thoughts on their lives so that community participation in empowerment activities is not optimal so that there are several work implementation processes that have not been implemented. optimal.
PELAYANAN PUBLIK PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN DELI SERDANG DI ERA COVID-19 DISEASE Tria Novella Rambe; Mardiansyah Mardiansyah
INSPIRASI : JURNAL ILMU-ILMU SOSIAL Vol 18, No 1 (2021)
Publisher : STKIP PGRI TULUNGAGUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/insp.v18i1.3053

Abstract

The Disdukcapil of Deli Serdang Regency made a policy based on the Letter of the Minister of Administrative and Bureaucratic Reform Number 34 of 2020 concerning Adjustment of the Work System of the State Civil Apparatus in Efforts to Prevent Corona Virus Disease (Covid-19) in Government Agencies.  which stated that for Deli Serdang people who wanted to take care of administration at the Population Service office and no longer needed to come to the office.  People simply use email when submitting an administrative application.  So the purpose of this study was to find out how the Public Service at the Department of Population and Civil Registration of Deli Serdang Regency was in the Corona Virus Disease (Covid-19) Era.  This type of research in this study uses a descriptive method, with a qualitative approach.  And it can be concluded that there is a change in the service system at the Disdukcapil Deli Serdang Regency.  To anticipate the spread of the corona virus-19, the Disdukcapil of Deli Serdang Regency approached the sub-district for the processing of e-KTP and KK (Family Cards), and the Disdukcapil of Deli Serdang Regency had the SADOKO Innovation program (Ready for Population Documents).
IMPLEMENTASI STANDAR OPERASIONAL PROSEDUR PENGURUSAN STNK KENDARAAN DINAS BIDANG PERLENGKAPAN DAN PELAYANAN PENGADAAN PEMKOT MEDAN Yuna Febriani Dalimunthe; Mardiansyah Mardiansyah
INSPIRASI : JURNAL ILMU-ILMU SOSIAL Vol 18, No 1 (2021)
Publisher : STKIP PGRI TULUNGAGUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/insp.v18i1.3054

Abstract

Standard Operating Procedures (SOP) for managing vehicle registrations for government service vehicles in Medan City. STNK is a letter issued by the Indonesian National Police as a proof of registration of a motorized vehicle. In the management and extension of the vehicle registration certificate, which is the responsibility of the field for equipment and procurement, the Medan City Government must comply with the existing SOP. This study aims to determine the implementation of standard operating procedures for managing vehicle registrations for the Medan City Government Service in the field of equipment and procurement services for the Medan City Government. This study uses a qualitative descriptive method to help analyze the data and facts obtained. The data obtained in this study used descriptive analysis which was the result of interviews with informants. Based on the results of data analysis, the implementation of standard operating procedures for obtaining STNK for Medan City government official vehicles in the field of equipment and procurement services runs according to the SOP. The success of the SOP implementation can be seen from the answers of the informants in the research both in terms of Bureaucratic Structure, Communication, Human Resources and Disposition or Attitude.
PELAYANAN ADMINISTRASI ONLINE ERA COVID-19 DI KANTOR DINAS KEPENDUDUKAN DAN CATATAN SIPIL KOTA BINJAI Andifinika Sari; Mardiansyah Mardiansyah
INSPIRASI : JURNAL ILMU-ILMU SOSIAL Vol 18, No 2 (2021)
Publisher : STKIP PGRI TULUNGAGUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/insp.v18i2.3055

Abstract

Anticipating the spread of the covid 19 virus in Binjai City, the Binjai City Population and Civil Registry Service carries out online administrative services in accordance with Circular Number 443.1/2978/Dikcapil as of March 16, 2020. Services are carried out for all areas of work. This policy aims to prevent people from taking care of population administration at the Binjai City Disdukcapil Office. Various benefits of this online service have been felt by the community. This study aims to find out online services in the Covid-19 era at the Binjai City Civil Registry Office. The research methodology of this thesis is descriptive qualitative. Data collection techniques used are Primary and Secondary Data. The results of this study indicate that the online service system is a must in the midst of disrupted public health conditions due to the spread of the covid 19 virus. Although online system services have been implemented since March 2020, there are still various obstacles, including the lack of resources and people's ability to use online devices and no dependence there are still members of the community who do not have android
Pelatihan Pembuatan Bahan Ajar Digital Di SMK Swasta 2 Nurhasanah Medan Saiful Anwar Matondang; Syahlan Syahlan; Mardiansyah Mardiansyah
Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal Vol 6, No 1 (2023): Januari 2023
Publisher : STMIK Royal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurdimas.v6i1.1963

Abstract

The rapid development of technology demands an increase in the competence of Human Resources. Utilization of Information Technology and Computers for Vocational High School level learning is very vital to enter the era of the industrial revolution 4.0. This activity helps schools prepare for the digitalized system process so that they can produce quality graduates who are able to compete globally by mastering technology. The purpose of this activity is to provide knowledge to teachers at Private Vocational School 2 Nurhasanah Medan regarding the manufacture of digital-based teaching materials and provide skills to teachers at Private Vocational School 2 Nurhasanah Medan in making digital teaching materials by utilizing the flipsnack application. The target audience for this activity was 20 teachers at SMK 2 Nurhasanah Medan. Two problems can be solved through ICT mastery workshops (training and mentoring). This training was held from August to November 2022. The results of the activity showed that the participation of the training participants showed satisfactory results where 90% of the participants had attended the training activities; all activities have met the set achievement targets, and The mentoring activities carried out have been able to improve the teacher's ability to compile and make teaching materials and materials for learning