Claim Missing Document
Check
Articles

Found 32 Documents
Search

Analisis Penerapan Software CSMS dalam Pembuatan Invoice Penagihan Jasa Angkutan Non Semen “Klinker”: Studi Kasus PT Semen Indonesia Logistik Alista, Meilisa Minoda; Vendy, Vicky
Jurnal Riset Rumpun Ilmu Ekonomi Vol. 5 No. 1 (2026): April: Jurnal Riset Rumpun Ilmu Ekonomi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrie.v5i1.7548

Abstract

This study aims to analyze the invoice issuance procedure in the billing process for clinker transportation services using the CSMS (Customer Service Management System) at PT Semen Indonesia Logistik (SILOG). The primary focus of the research is on the workflow within the billing and reporting unit, as well as the identification of challenges and recommendations for improvement in the process. This research adopts a case study method with a qualitative approach. Data were collected through observation, interviews, and documentation. Four informants were selected using purposive sampling. The findings indicate that the billing process begins with the receipt of documents from partners, followed by document verification, data entry into the CSMS system, and invoice printing. Invoice creation is done manually so that delays often occur due to data discrepancies, input errors, incomplete documents, etc .The implications of this study reveal that despite the implementation of CSMS, technical and administrative obstacles still hinder efficiency. Improvements are needed through automated data input, integration of the contract database, and refinement of standard operating procedures (SOPs) to expedite and enhance the billing process. These findings can serve as a reference for developing a more effective digital billing system in the logistics sector.
Pendidikan Cloud-Based Accounting pada Mahasiswa Akuntansi di Perguruan Tinggi di Surabaya: Dampak Human, Economic and Technological, Cultural and Social Factors Naima Ahmad, Zukhrotun; Vendy, Vicky
Jurnal Riset Pendidikan Ekonomi Vol. 11 No. 1 (2026): APRIL
Publisher : Fakultas Ekonomika dan Bisnis, Universitas Kanjuruhan Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21067/jrpe.v11i1.13358

Abstract

This study aims to determine the influence of human, economic and technological, cultural and social factors on the development of cloud-based accounting education. The sample in this study consists of 119 accounting students at higher education institutions in Surabaya. The data in this study uses primary data obtained directly through the distribution of questionnaires to respondents. This type of research is explanatory research with a quantitative approach. The data was analyzed using SEM-PLS. The results of the study indicate that human factors and economic and technological factors have a significant positive influence on the development of cloud-based accounting education. On the other hand, cultural and social factors do not have a significant influence on the development of cloud-based accounting education. This study can contribute by showing that human factors, economic and technological factors can influence the development of cloud-based accounting education. Conversely, cultural and social factors need to be considered by educators regarding attitudes, traditions, dand cultural trends that are temporary and easily changeable, which unrealistically encourage the acceptance of new technology, thus potentially hindering trust in cloud-based accounting users.