Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal Paradigma : Journal of Science, Religion and Culture Studies Jurnal Administrasi dan Kebijakan Publik Sawala : Jurnal Administrasi Negara
Mita Widyastuti
Universitas Islam ‘45
Religion Humanities Economics, Econometrics & Finance Education Social Sciences

Published : 10 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 10 Documents
Search

 1 
Semangat Undang-Undang Nomor 25 Tahun 2009 Versus Mentalitas Birokrat (Tinjauan Kritis Konten Undang-Undang Pelayanan Publik) Widyastuti, Mita
JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK Vol 1 No 1 (2012): JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam '45 (UNISMA) Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/akp.v1i1.571

Abstract

The quality of bureaucracy service has been complained by most society, starting from the matter of fare, procedure, officer's response, discriminative service, until abusive attitude. Whereas society expectation emerges along the bureaucracy reformation since 1998 with drastic change in the field of the regulation of local government implementation which is more decentralized. One of the forms is to stipulate the legislation number 25 year 2009 about Public Service. Explicitly, there is an admission of public rights in gaining public service, including inside is the increase of public service quality. There has been paradigm shift in public service, from the old public administration model to the new public management, and finally to new public service (Denhardt and Denhardt, 2000). The latest model is new public management, it views the service implementation can be diversification the service based on customer characteristic. Customer who has higher economic skill can choose better service with different fare. Thus, society does not have the same right in obtaining public service. One of the strategies to increase the quality of public service is to seek best-practice, then it becomes the guideline, and is stated as an obligation for all employee so that they obtain motivation to do the same thing with the host best practice.
Kepuasan Pengguna Jasa Layanan Pembuatan Paspor di Kantor Imigrasi Kelas III Kota Bekasi Widyastuti, Mita; ., Irawati
JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK Vol 6 No 2 (2016): JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam '45 (UNISMA) Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/akp.v6i2.587

Abstract

The Momentum enactment of Law No. 25 of 2009 on Public Services showed the nation's attention to improve the delivery of public services public. One type is administrative services one of which is the passport. Immigration Office as an arm of the Ministry of Justice and Human Rights is often under scrutiny for its performance. Similarly, what happened on the service passport at the Immigration Office Class III Bekasi. A primary issue in this study is the quality of service of the Immigration Office Class III Bekasi. can not say either. This research is interesting to do given the same research ever conducted by Wicaksono (2012) in Class I Immigration Office Bandung. The results showed the gap between the expectations of respondents for the service passport by the Immigration officer Class I Bandung. By using the T test showed that there is no gap or difference between the services provided by the community expected. Thus, it can be said to be of service passports at the Immigration Office Class III Kota Bekasi satisfactory. These results are consistent with previous predictions given the improvements have been made related to service, after numerous public complaints leveled at the Immigration office. This indicates that the Immigration Office Class III Kota Bekasi responsive to the mandate contained in Law No. 25 of 2009 on Public Service
AKUNTABILITAS HORIZONTAL DALAM PELAKSANAAN ALOKASI DANA DESA Widyastuti, Mita; Rudianto, Yayan
JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK Vol 9 No 2 (2019): JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam '45 (UNISMA) Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/akp.v9i2.1821

Abstract

The enactment of Law Number 6 of 2014 concerning Villages gives villages the authority to manage transfer funds from the National Government as regional allocations (ADD) and various other official sources. The village government is deemed capable of managing these funds based on planning, implementation, monitoring, and evaluation. As a consequence of the transfer funds, the village government is obliged to carry out accountability to the supra village government and the community to apply good governance norms. In general, the village has been able to carry out vertical accountability by giving accountability to the supra village government. However, as the smallest democratic autonomous region, the village head must carry out horizontal accountability; how is horizontal accountability implemented? This research is qualitative research with stakeholder informants in the village and takes Sukarapih village, Tambelang sub-district. Choosing Sukarapih village was based on the village's characteristics that experienced a transition from an agricultural village to a non-agricultural village. Due to it was close to the industrial environment of the Bekasi Regency.
TRANSPARANSI DALAM PENYELENGGARAAN PELAYANAN PUBLIK Mita Widyastuti
PARADIGMA : JURNAL ILMU PENGETAHUAN AGAMA, DAN BUDAYA Vol 10 No 2 (2009): PARADIGMA : Jurnal Ilmu Pengetahuan, Agama dan Budaya
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This article attempts to highlight public service organization that is still considered very poor or unsatisfactory. Poor service quality is rooted in the cultural bureaucrats (ambtennar) which in the colonial period tend to be served than serve. In addition, the absence of service standards, do not have the vision and mission. Those issues need to be addressed in various ways. One of them by making the service transparent, accountable and reliable.
Evaluasi Komunikasi Publik Komisi Pemilihan Umum Melalui Media Sosial pada Pemilihan Umum 2019 Dila Novita; Elvira Suryani; Amanda Morlian; Mita Widyastuti; Fadhilah
Sawala : Jurnal Administrasi Negara Vol. 8 No. 2 (2020): Desember 2020
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v8i2.2824

Abstract

Abstrak Media sosial membentuk jaringan isu dan berbagi ide yang kemudian dihubungkan sehingga berkembang luas dan cepat. Masyarakat kemudian menjadikan media sosial sebagai media informasi kritis yang menjadi basis preferensi dalam menentukan sikap politik mereka. Inilah peluang positif bagi Komisi Pemilihan Umum (KPU) Kota Bekasi untuk memberikan informasi terkini dan terpercaya kepada warganet, khususnya pemilih di Kota Bekasi, untuk mendapatkan pemahaman yang menyeluruh tentang Pemilu 2019. Penelitian ini menguraikan lebih lanjut tentang Strategi Pengelolaan Media Sosial KPU Kota Bekasi dalam Menyebarluaskan Informasi Pemilu 2019. Penelitian ini menerapkan paradigma konstruktivisme dengan metode penelitian kualitatif. Cara memperoleh data melalui Wawancara Mendalam dengan tiga orang Komisioner KPU Kota Bekasi. Penentuan informan secara purposive sampling. Analisis data menerapkan Koding atas jawaban semua informan. Temuan Penelitian menggambarkan bahwa pengelolaan media sosial khususnya Facebook belum dilakukan secara maksimal. Hal tersebut terjadi karena keterbatasan Pengetahuan Dalam Mengelola Media Sosial, Keterbatasan Sumber Daya Manusia, dan Keterbatasan Sumber Anggaran yang dialokasikan baik oleh Pemerintah Pusat melalui KPU Republik Indonesia maupun Pemerintah Daerah Kota Bekasi. Fakta tersebut mengindikasikan bahwa media sosial belum dianggap sebagai media komunikasi yang strategis untuk dimanfaatkan selama Pemilihan Umum 2019 di Kota Bekasi. Penelitian ini diharapkan dapat memberikan gambaran tentang praktik pengelolaan media sosial oleh institusi publik, khususnya KPU Kota Bekasi. Kata kunci: Media Sosial; Pemilu 2019; Strategi Komunikasi Abstract Social media forms a network of issues and share ideas which are then linked so that it grows widely and quickly. The community then makes social media a critical information medium which becomes the basis of preferences in determining their political attitudes. This is a positive opportunity for the Bekasi City Election Commission to provide updated and reliable information to citizens, especially voters in Bekasi City, to get a thorough understanding of the 2019 Election. This study further describes the Social Media Management Strategy of the Bekasi City KPU in Disseminating Information on the 2019 Election. This applies the constructivism paradigm with qualitative research methods. How to obtain data through in-depth interviews with three KPU commissioners in Bekasi City. Determination of informants by purposive sampling. Data analysis used coding on the answers of all informants. The results illustrate that social media management, especially Facebook, has not been implemented optimally. This occurs due to limited knowledge in managing social media, limited human resources, and limited budget resources allocated by the central government through the Indonesian Election Commission and the Regional Government of Bekasi City. This fact shows that social media has not been considered a strategic communication medium to be used in the 2019 Election in Bekasi City. This research is expected to provide an overview of the practice of social media management by public institutions, especially the General Election Commission Bekasi city. Keywords: Communication Strategy; General Election 2019; Social Media
Semangat Undang-Undang Nomor 25 Tahun 2009 Versus Mentalitas Birokrat (Tinjauan Kritis Konten Undang-Undang Pelayanan Publik) Mita Widyastuti
JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK Vol 1 No 1 (2012): JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam '45 (UNISMA) Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/akp.v1i1.571

Abstract

The quality of bureaucracy service has been complained by most society, starting from the matter of fare, procedure, officer's response, discriminative service, until abusive attitude. Whereas society expectation emerges along the bureaucracy reformation since 1998 with drastic change in the field of the regulation of local government implementation which is more decentralized. One of the forms is to stipulate the legislation number 25 year 2009 about Public Service. Explicitly, there is an admission of public rights in gaining public service, including inside is the increase of public service quality. There has been paradigm shift in public service, from the old public administration model to the new public management, and finally to new public service (Denhardt and Denhardt, 2000). The latest model is new public management, it views the service implementation can be diversification the service based on customer characteristic. Customer who has higher economic skill can choose better service with different fare. Thus, society does not have the same right in obtaining public service. One of the strategies to increase the quality of public service is to seek best-practice, then it becomes the guideline, and is stated as an obligation for all employee so that they obtain motivation to do the same thing with the host best practice.
Kepuasan Pengguna Jasa Layanan Pembuatan Paspor di Kantor Imigrasi Kelas III Kota Bekasi Mita Widyastuti; Irawati .
JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK Vol 6 No 2 (2016): JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam '45 (UNISMA) Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/akp.v6i2.587

Abstract

The Momentum enactment of Law No. 25 of 2009 on Public Services showed the nation's attention to improve the delivery of public services public. One type is administrative services one of which is the passport. Immigration Office as an arm of the Ministry of Justice and Human Rights is often under scrutiny for its performance. Similarly, what happened on the service passport at the Immigration Office Class III Bekasi. A primary issue in this study is the quality of service of the Immigration Office Class III Bekasi. can not say either. This research is interesting to do given the same research ever conducted by Wicaksono (2012) in Class I Immigration Office Bandung. The results showed the gap between the expectations of respondents for the service passport by the Immigration officer Class I Bandung. By using the T test showed that there is no gap or difference between the services provided by the community expected. Thus, it can be said to be of service passports at the Immigration Office Class III Kota Bekasi satisfactory. These results are consistent with previous predictions given the improvements have been made related to service, after numerous public complaints leveled at the Immigration office. This indicates that the Immigration Office Class III Kota Bekasi responsive to the mandate contained in Law No. 25 of 2009 on Public Service
AKUNTABILITAS HORIZONTAL DALAM PELAKSANAAN ALOKASI DANA DESA Mita Widyastuti; Yayan Rudianto
JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK Vol 9 No 2 (2019): JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam '45 (UNISMA) Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/akp.v9i2.1821

Abstract

The enactment of Law Number 6 of 2014 concerning Villages gives villages the authority to manage transfer funds from the National Government as regional allocations (ADD) and various other official sources. The village government is deemed capable of managing these funds based on planning, implementation, monitoring, and evaluation. As a consequence of the transfer funds, the village government is obliged to carry out accountability to the supra village government and the community to apply good governance norms. In general, the village has been able to carry out vertical accountability by giving accountability to the supra village government. However, as the smallest democratic autonomous region, the village head must carry out horizontal accountability; how is horizontal accountability implemented? This research is qualitative research with stakeholder informants in the village and takes Sukarapih village, Tambelang sub-district. Choosing Sukarapih village was based on the village's characteristics that experienced a transition from an agricultural village to a non-agricultural village. Due to it was close to the industrial environment of the Bekasi Regency.
TRANSPARANSI DALAM PENYELENGGARAAN PELAYANAN PUBLIK Mita Widyastuti
PARADIGMA : JURNAL ILMU PENGETAHUAN AGAMA, DAN BUDAYA Vol 10 No 2 (2009): PARADIGMA : Jurnal Ilmu Pengetahuan, Agama dan Budaya
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This article attempts to highlight public service organization that is still considered very poor or unsatisfactory. Poor service quality is rooted in the cultural bureaucrats (ambtennar) which in the colonial period tend to be served than serve. In addition, the absence of service standards, do not have the vision and mission. Those issues need to be addressed in various ways. One of them by making the service transparent, accountable and reliable.
The Land and Building Tax Information System in Bekasi Municipal Mita Widyastuti
JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK Vol 13 No 1 (2023): JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam '45 (UNISMA) Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/akp.v13i1.7000

Abstract

Land and Building Tax is a tax obligation that applies to land and building owners, which also applies in Bekasi City. Land and Building Tax plays an important role in increasing physical and non-physical development. The Regional Revenue Agency increases Regional Original Revenue by implementing the Land and Building Tax Information System (IPBB) to facilitate accurate, fast, responsive and accountable services. This study aims to analyze the effectiveness of the implementation of the Land and Building Tax Information system at the Bekasi City Regional Revenue Agency as well as to describe the obstacles faced and analyze the efforts made in the Land and Building Tax Information system at the Regional Revenue Agency Office. This research paradigm uses constructivism paradigm. The design of this research is a case study. Qualitative research methods with data acquisition techniques using observation, in-depth interviews and literature study with the technique of determining informants. And data analysis techniques using data collection, reduction, data display and drawing conclusions. The results of this study indicate that the system can be said to have been effective. Because it can make it easier for the public to check PBB payments, when taxpayer data is not appropriate, it can be immediately updated. However, there are still obstacles, namely the lack of data collection carried out and socialization that has not been carried out.
Co-Authors Amanda Morlian Elvira Suryani Fadhilah Irawati . Irawati . Novita, Dila Yayan Rudianto