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Journal : Jurnal Sistem Informasi Universitas Dinamika

ANALISIS PENGARUH KUALITAS LAYANAN WEBSITE PT. KERETA API INDONESIA (PERSERO) TERHADAP KEPUASAN PENGGUNA DENGAN METODE WEBQUAL 4.0 Navyca, Leza Risti; Sulistiowati, Sulistiowati; Susilo, Tegar Heru
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 11 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

PT. KAI (Persero) has a website that addresses the www.kereta-api.co.id as part of its work in providing various facilities that can be used by customers. Facilities or services contained on this website include a company profile, product services of passengers and goods, news and press releases, company performance reports, awards, procurement, recruitment, and online reservation service. In this study, analysis activities about influence of the website quality of PT. KAI (Persero) to the user's satisfaction as perceived by end users and site visitors by using WebQual 4.0. The data collection is done by providing online and offline questionnaires to determine what services will be analyzed based on the indicators of WebQual. The results of the questionnaire data and then tested the validity, reliability, test assumptions Linear Regression testing requirements. Based on this study resulted in a conclusion that the quality of use (usability), the quality of information (information quality), and the quality of interaction (interaction quality) positive and significant impact on user satisfaction (user satisfaction) with the effect of 66.7%, the rest (100- 66.7%) = 33.3% influenced by other variables not examined. Keywords: Website Quality, User Satisfaction, Linear Regression.
Rancang Bangun Aplikasi Pemesanan Penjualan Secara Online (Studi Kasus Mitra 10 Wiyung Surabaya) Wulansari, Novita; tyas, Ayuning; Susilo, Tegar Heru
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 6, No 1 (2017)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

Abstract:PT CMSS is a company that operates as a distributor of building materials. Mitra 10 has an assortment of products by category and type complete with a comfortable place. The booking process sales that occurred customers come to the store to make a reservation.The problem that occurs is when customers come to view and select items. When the desired item is not available then the customer will be disappointed. The Company does not have an online booking system that can simplify the customer. To overcome the problems above, the author made design sales online ordering application to facilitate customers. Researcher using Waterfall SDLC model that worked in gradually. In this application has 3 user is a customer, admin and manager.Applications have been made to fix the sales order problem. It can simplify the ordering process online sales.
Development Application for Harbour Mobile Crane Feasibility Evaluation at PT Berlian Jasa Terminal Indonesia Surabaya Arif, Abdurrakhman; Setyawan, Henry Bambang; Susilo, Tegar Heru
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 6, No 1 (2017)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

PT Berlian Jasa Terminal Indonesia is a company engaged in the areas of services and stevedoring services in the port area. Where the main production equipment used is Harbour Mobile Crane (HMC). With a very expensive price and feasibility calculation process that is still limited trust. It can be difficult for the mechanic to explain the performance of existing machines to the managerial. So may harm the company because it can be swelling expenditures in case of late taking a decision.Writer try to made an application that can compute the value of the performance of a machine along with its economic value. The function of this application is to assess the feasibility of the two sides are assessed in terms of performance and assessed in terms of the economy. In terms of performance, the engine will be assessed by the MTTR and MTBF. The point is to get the value of the Availability and Reability.From an economic perspective, the machine will be assessed based on the value of assets and the cost of care. The votes of the two terms of the application will provide an assessment of whether the machine is still fit for use or not.
Design And Build Scheduling Application Of Production At CV. Gemilang Indonesia Nahusuly, Nova; Jusak, Jusak; Susilo, Tegar Heru
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 2 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

CV. Gemilang Indonesia (CV. GI) is a company engaged in the field of printing. The production process is currently using machines that work in sequence, starting from the plating machine, a big printing machine, two small printing machines, one machine collator and cutting machines. As such, in the period September 2015 – February 2016 the percentage of delays in processing orders reached 41%. The delays of the production process occurs because the company does not employ any optimization methods for scheduling the machines. For example, there are some products for one order, hence, each product needed to be processed sequentially for each machine. In this case, when the ordered – products are still being processed by the first machine, the orther machines will be idle waiting for the first machine completes the task. To overcome this problems, in this work, we develope an application for scheduling the production in the CV.GI utilizing the First Come First Serve (FCFS), Longest Processing Time (LPT), Shortest Processing Time (SPT), and the Earliest Due Date (EDD). The result of this research is about 94% which means the scheduling production system is feasible to use and can help company in the production schedule.
Pengukuran Kualitas Website Labotatorium Komputer Stikom Surabaya Menggunakan Metode Webqual 4.0 Apritasari, Filzah; Setyawan, Henry Bambang; Susilo, Tegar Heru
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 6, No 4 (2017)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

Computer Laboratory (Labkom) with labkom.stikom.edu domain is a facility supporting academic activities. Activities supported is practice to lecture both practice or not. Currently, Labkom not only used for the purposes of practical subjects but also used  for other activities such as research, computer training, community service, and performing tasks students. Website Labkom  first used in  August 2011. During this Labkom website has never done an assessment of the quality of the website is based on the perception of site visitors. In this research, measured by the quality of the website Labkom by using  WebQual method 4.0. WebQual is an instrument that assesses the quality of a website according to the end-user perspective. This research was conducted using questionnaire, from the spread of the questionnaire obtained 83 respondents. Data obtained from the questionnaire in trials using validity, reliability test, and test the assumptions. Then processed by multiple linear regression. From  the results of this study concluded  that WebQual variable is the interaction  quality is positive and significant impact on user satisfaction Labkom website, but the need for evaluation and improvement based on indicators of WebQual.
Analysis of the property company's stock price forecasting with ARIMA Methods (case study in Ciputra Property CTRP.JK) Fildananto, Asdi Atmin; Sulistiowati, Sulistiowati; Susilo, Tegar Heru
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 9 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

Investments in shares offering high profits, but also risky. Ciputra Property Company is one of The property company that has been listed in the Stock Exchange (Indonesia Stock Exchange) with code CTRP.JK. Value stock price is always changing according to the world economic conditions. To complement with the rapid changes in order to avoid losses, this research propose a method capable to forecast stock price shares in the future. One of the forecasting method appropriate for forecasting is ARIMA. ARIMA has several models and the best model is the model which produces the smallest error rate. this research shows that ARIMA (0,1,1) is the best forecasting model with the smallest error rate of 2.64% to forecast Ciputra Property's stock price.
Perencanaan Enterprise Architecture Menggunakan TOGAF ADM Pada Laboratorium Komputer Institut Bisnis Dan Informatika Stikom Surabaya Setiawan, Dimas Arief; Sutomo, Erwin; Susilo, Tegar Heru
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 6, No 12 (2017)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

In Law No. 12 In 2012, Article 1 Paragraph 9 states that Tri Dharma College, hereinafter referred Tridharma is the obligation of universities to provide education, research, and community service. In his role as an institution of education and research activities, the Institute of Business and Information Stikom Surabaya through a Technical Implementation Unit (UPT) Computer Laboratory (Labkom) as a place for education and research development. The problem that occurs is the lack of planning and without thinking about a key element in the process of development of information systems at Labkom. The solution offered is to develop a blueprint design (blueprint) enterprise architecture using the TOGAF ADM to assist the parties Labkom Stikom Surabaya as a reference in aligning business processes that exist in the infrastructure / IT needed as a support. The research proves that through the parent document enterprise architecture planning can produce a draft infrastructure / IT dibutukan Labkom Stikom Surabaya to assist in the development of services / IT as supporting the business processes of academic
Rancang Bangun Aplikasi Penilaian Kinerja Berdasarkan Sasaran Kerja Pegawai Negeri Sipil Pada Kantor Pertanahan Kabupaten Lamongan Habel, Fransiscus Xaverius Yudha Gamma Christiawan; Setyawan, Henry Bambang; Susilo, Tegar Heru
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 10 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

Lamongan District Land Office is a regional office of the National Land Agency. Have a role in public service for the people who want to take care the land certificate. Public services do need to have a good quality including the performance of all employees. In Lamongan District Land Office are the so-called performance assessment Job Target Employees. The problem that occurs is a long time calculation and miscalculation performance assessment.Of the problems found then the proposed design the wake application performance assessment based on the target civil servants working in Lamongan District Land Office web based. The application will perform calculations according the formula that has been incorporated in the application, so that it can cope with arithmetic errors that occur and accelerate the calculation time. Applications can be accessed anytime and anywhere, so although officials are outside the assessor's office fixed the performance appraisal can be done.Results of testing with the District Land Office Lamongan is built applications can perform calculations according the formula set forth in SKP. Applications can be accessed through mobile. Applications built to generate employee performance evaluation report by unit and the year requested.Keywords: Land Office, Performance Appraisal, Employee Work Goal
Rancang Bangun Aplikasi Administrasi Proyek "Digitalisasi Dokumen" Pada CV. Smart Solusi Indonesia Putra, Martinus Heri Anggara; Tanuwijaya, Haryanto; Susilo, Tegar Heru
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 6, No 4 (2017)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

CV Smart Solution Indonesia (SSI) is a company focused on the provision of facilities and infrastructure of archives and archival processing services. Business processes company currently runs from sales manuals offer services over the media to the customer. A problem that often occurs in CV Smart Solution Indonesia at this time, the Project Manager often forget about the order that informed sales because theinformation only through the spiel. So the existing order can’tdirectly in the process. Project Manager of the difficulty in knowing the progress of the project because of the many projects that are being worked on. So a lot of tenants could not be completed on time. This problem resulted in the large number of complaints from customers so that the image of the SSI be bad and lost customers. The difficulty of knowing the progress of this project occur resulting from the recording of progress of project work is still done manually. The solutionis to use the administration application project "digitalization of documents" that functions to provide information about the progress of the project as well as the entire per project being worked on.Â