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All Journal Jurnal Ekonomi Integra Revitalisasi : Jurnal Ilmu Manajemen
Yuana Yuana
STIE Indonesia Pontianak
Economics, Econometrics & Finance

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ANALISIS PERSEPSI KINERJA DAN ETIKA DALAM PELAYANAN PADA SEKOLAH GOLDEN BEE KOTA PONTIANAK Juliahir Barata; Yuana Yuana
Jurnal Ekonomi Integra Vol 11, No 1 (2021): Jurnal Ekonomi Integra
Publisher : STIE 'INDONESIA' Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51195/iga.v11i1.152

Abstract

ABSTRACT Survey was conducted at Golden Been Kindergarten in Pontianak City with descriptive method. There are variables which consist of service performance which is limited to five dimensions. The dimensions of service performance are namely reliability, responsiveness, empathy, and manifestation. Due to the services which are given and done by the institution are not yet to be in accordance with stakeholders’ wishes, the main priority dimension of research variables is essential to note in order for the institution services to meet the satisfaction and requirements of all users. Based on Cartesian diagram mapping, the variables dimension is the ability of staffs and officers to give quick responses to complaints, service speed, attentions to complaints, ease in fulfilling the desire of service user. Whilst low priority is considered essential in the variable dimension of the payment time flexibility in case of unexpected delay. Keyword: service, service performance, priority, variables dimension ABSTRAKSurvei dilakukan di Taman Kanak-Kanak Golden Been Kota Pontianak dengan metode deskriptif. Variabel yang terdiri dari kinerja pelayanan dibatasi pada lima dimensi. Dimensi kinerja pelayanan yaitu reliability, responsiveness, empathy, dan manifestation. Dikarenakan pelayanan yang diberikan dan dilakukan oleh lembaga belum sesuai dengan keinginan stakeholders, maka dimensi prioritas utama variabel penelitian perlu diperhatikan agar pelayanan lembaga memenuhi kepuasan dan kebutuhan seluruh pengguna. . Berdasarkan pemetaan diagram kartesius, dimensi variabelnya adalah kemampuan petugas dan petugas dalam memberikan tanggapan yang cepat terhadap keluhan, kecepatan pelayanan, perhatian terhadap keluhan, kemudahan dalam memenuhi keinginan pengguna jasa. Sementara prioritas rendah dianggap penting dalam dimensi variabel fleksibilitas waktu pembayaran jika terjadi penundaan yang tidak terduga. Kata kunci: pelayanan, kinerja pelayanan, prioritas, dimensi variabel
TINGKAT LITERASI EKONOMI PADA MAHASISWA PROGAM STUDI MANAJEMEN STIE INDONESIA PONTIANAK Juliahir Barata; Yuana Yuana
Jurnal Ekonomi Integra Vol 11, No 2 (2021): Jurnal Ekonomi Integra
Publisher : STIE 'INDONESIA' Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51195/iga.v11i2.160

Abstract

The main purpose of this article's research is to describe the level of economic literacy in management students at the Indonesian College of Economic Sciences Pontianak. The research method used by the author is quantitative dexsripfi with data collection instrument in the form of questionnaires. The subject of this study was students of management study program STIE Indonesia Pontianak academic year 2019/2020 which amounted to 221 students. The data analysis uses an average calculation of the total score of questionnaire answers which is then interpreted against the table of economic literacy levels. The main findings of this study are that the level of economic literacy of students of STIE Indonesia Pontianak management study program is in the low category which is reviewed from aspects of literacy that include aspects of the ability to allocate money; financial record skills; knowledge of the benefits of savings; knowledge of debt; knowledge of insurance; decision on replacement of goods; knowledge of investments. The limitation of this study is that it is not able to identify the factors that shape economic literacy
PENGARUH STORE ATHMOSPHERE DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN PADA TOKO KAMALA SEI JAWI Mochammad Faisal Fadli; Yuana Yuana
Jurnal Ekonomi Integra Vol 12, No 1 (2022): Jurnal Ekonomi Integra
Publisher : STIE 'INDONESIA' Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51195/iga.v12i1.178

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Store Atmosphere dan promosi terhadap keputusan pembelian pada Toko Kamala Sei Jawi. Metode yang digunakan adalah explanatory research dengan teknik analisis menggunakan analisis statistik dengan pengujian regresi, korelasi, determinasi dan uji hipotesis. Hasil penelitian ini Store Atmosphere berpengaruh signifikan terhadap keputusan pembelian sebesar 40,5%, uji hipotesis diperoleh t hitung > t tabel atau (8,003 > 1,986). Promosi berpengaruh signifikan terhadap keputusan pembelian sebesar 50,3%, uji hipotesis diperoleh t hitung > t tabel atau (9,746 > 1,986). Store Atmosphere dan promosi secara simultan berpengaruh signifikan terhadap keputusan pembelian dengan persamaan regresi Y = 9,701 + 0,326X1 + 0,441X2 dan kontribusi pengaruh sebesar 55,9%, uji hipotesis diperoleh F hitung > F tabel atau (59,045 > 2,700).
Pengaruh Frekuensi Perdagangan, Volume Perdagangan Dan Kapitalisasi Pasar Terhadap Return Saham Sektor Pertambangan Batu Bara Yang Terdaftar Di BEI Yuana Yuana; Juliahir Barata
REVITALISASI : Jurnal Ilmu Manajemen Vol 11 No 1 (2022): REVITALISASI : Jurnal Ilmu Manajemen
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/revitalisasi.v11i1.2537

Abstract

This study aims to analyze the effect of trading frequency, trading volume and market capitalization on stock returns in the Coal Mining sector listed on the Indonesia Stock Exchange. The sample in this study amounted to 4 companies selected using the purpose sampling method. The analytical tool used is SPSS version 23. Based on the analysis that has been done, the results show that trading frequency has a significant effect on stock returns. Trading volume has a significant effect on stock returns. Market capitalization has a significant effect on stock returns. The magnitude of the influence of the independent variable can affect the dependent variable, which is 45.5% and the remaining 54.5% is influenced by other factors that are not included in the research model.
Co-Authors Juliahir Barata Mochammad Faisal Fadli