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Relationship of Covid-19 Pandemic on Performance and Internal Operation of The Airline Iskandar, Dadan; ., Arviansyah
The Asian Journal of Technology Management (AJTM) Vol 14, No 3 (2021)
Publisher : School of Business and Management Institut Teknologi Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12695/ajtm.2021.14.3.5

Abstract. Air transport business is challenged to oversee their performance and operations to preserve their business presence within the COVID-19 widespread. It is fundamental to distinguish the suitable performance and operation and their relationship with the pandemic. In this way, we used the indicators to employ a systematic literature review and experts’ point of view to select and group suitable indicators to address the literature gap. Twenty performance and internal operations indicators are identified and redefined from the review. The Delphi method’s result suggests eight indicators categorized in airline performance indicators and seven indicators categorized in internal operation indicators. We investigate the relationship of COVID-19 pandemic on the selected indicators using SmartPLS based on fifty-two weeks performance, and operation report of one of full-service airline started from 08 March 2020 until 28 February 2021. It can be deduced that the COVID-19 pandemic has a significant and negative influence on the airline’s performance. This study fills the gap by synthesizing and creating suitable and comprehensive performance and operation indicators of air transport carriers in a pandemic situation and their relationships. Finally, this study provides an invaluable point for analyzing the air transport carrier industries in a pandemic to maximize performance through profitability and load factors indicators.Keywords: Airline, Pandemic, Performance, Operation

Prediction of Successful Harvest of Vaname Shrimp Pond at PT FEI With Machine Learning Approach Iryanti Djaja; A. A.Arviansyah
Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Vol 16, No 2: April - June 2023
Publisher : LPPM Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/pamator.v16i2.19794

The demand for shrimp from Indonesia continues to increase every year, thus creating greater interest in the shrimp farming industry. Although shrimp is relatively easy to farm, many variables affect the success of the harvest. The harvest in shrimp farming is calculated using % SR (Survival Rate). In our research, we used machine learning approaches, namely decision tree (DT) and k-Nearest Neighbor (KNN). DT and KNN will be used to predict whether we will have a successful harvest. From these predictions, we also provide suggestions for business improvements to utilize data. The expected result of such advice is that the business can improve its performance and get more consistent results.

Subcontractor Selection Strategy to Minimize Subcontractor Performance Problems Using Analytical Hierarchy Process Method: Case Study at PT. Hutama Karya Infrastruktur Rohmat Danang Nur Riyadi; A Arviansyah
Quantitative Economics and Management Studies Vol. 4 No. 4 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems1830

The construction industry shares about 13,4% of the world output in the business field. Subcontractor selection process will have a major effect on the performance results of a construction project. This study will focus on the subcontractor selection strategy to minimize subcontractor performance problems using the Analytical Hierarchy Process (AHP) method assisted by expert choice software in PT. Hutama Karya Infrastruktur. AHP is widely used in construction management research because its permanent ability to deal with many types of decisions. There are five criteria used as research variables, namely price, administration, resources, performance and quality, and partnership strategy. The results showed that price is not the top priority in choosing subcontractors, but the top priorities are performance and Quality, Health, Safety, Security, and Environment (QHSSE). The main sub-criteria on performance and QHSSE are work method and production capacity, this shows that the way of completion or work method and production capacity of equipment or supporting equipment of subcontractors in working on a project were the main priorities.

Hospital Location Selection Targeting Indonesian NHI Patients for a Sustainable Business Arviansyah Arviansyah; Ireneus Ezra Tjitradi
AFEBI Management and Business Review Vol. 6 No. 1 (2021): June
Publisher : Asosiasi Fakultas Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47312/ambr.v6i1.416

Finding an optimal location is a strategic decision, and an error of location judgment causes problems in the process and directly affects cost and profitability. Currently, Indonesian National Health Insurance (BPJS) program has high coverage growth in Indonesia; however, building hospitals targeting BPJS patients have faced some challenges and may lead to an unprofitable business. Therefore, location selection is a crucial aspect of a hospital’s operation, highly relates to profitability, and impacts business performance. Moreover, being profitable is not enough for businesses to survive in the long run; they have to be sustainable. The purpose of this study is to develop a reference for a location selection for healthcare management when building hospitals targeting BPJS patients. This paper utilizes the EGSEE framework for a sustainable business to evaluate comprehensive hospital location selection sub-factors. The study employs a systematic literature review and a modified Delphi method to examine the experts’ judgment. Finally, the Analytic Hierarchy Process is applied to develop the evaluation method. The result, social factor has the highest priority with a total weight of 42%, followed by economic factor (38%), and environment factor (20%). Besides hospital targeting BPJS patients have a sustainable business by being social, hospitals also contribute to increase the welfare of people living near the facility.

Analysis of the Implementation of Project Control Information System (SIPP) in Engineering Procurement Construction Projects Rudi Iryanto; Arviansyah Arviansyah
Management Analysis Journal Vol 12 No 3 (2023): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v12i3.70073

Information System is a system that is needed by organizations in evaluating the performance of a project. In EPC projects, tools are needed to help evaluate costs and progress. For this reason, through the Project Control Information System (SIPP), the prognosis of costs and project progress can be known. This study uses a mix method that aims to analyze the performance of SIPP in the Sorong Open Access project by comparing the Financial Work Plan (RKK) report with data inputted in the SIPP system and interview methods to users, direct supervisors and upper management. So that a conclusion and recommendations can be produced for improving data input and the use of SIPP in EPC projects. The results of quantitative research that have been carried out on the percentage of suitability of cost item data and RKK progress items inputted in the SIPP in December 2022, January 2023 and February 2023 the conformity value is still small. The results of qualitative research from interviews of 12 people represented by 5 users, 4 user superiors and 3 upper management, concluded that the SIPP program was quite good. However, improvements are needed in the data verification process after input. The proposed new business process is expected to improve the data input process and the conformity of the input data is 100%. So that payment problems to suppliers and progress do not experience obstacles due to data discrepancies in SIPP.

Relationship of Covid-19 Pandemic on Performance and Internal Operation of The Airline Dadan Iskandar; Arviansyah .
The Asian Journal of Technology Management (AJTM) Vol. 14 No. 3 (2021)
Publisher : Unit Research and Knowledge, School of Business and Management, Institut Teknologi Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12695/ajtm.2021.14.3.5

Abstract. Air transport business is challenged to oversee their performance and operations to preserve their business presence within the COVID-19 widespread. It is fundamental to distinguish the suitable performance and operation and their relationship with the pandemic. In this way, we used the indicators to employ a systematic literature review and experts’ point of view to select and group suitable indicators to address the literature gap. Twenty performance and internal operations indicators are identified and redefined from the review. The Delphi method’s result suggests eight indicators categorized in airline performance indicators and seven indicators categorized in internal operation indicators. We investigate the relationship of COVID-19 pandemic on the selected indicators using SmartPLS based on fifty-two weeks performance, and operation report of one of full-service airline started from 08 March 2020 until 28 February 2021. It can be deduced that the COVID-19 pandemic has a significant and negative influence on the airline’s performance. This study fills the gap by synthesizing and creating suitable and comprehensive performance and operation indicators of air transport carriers in a pandemic situation and their relationships. Finally, this study provides an invaluable point for analyzing the air transport carrier industries in a pandemic to maximize performance through profitability and load factors indicators.Keywords: Airline, Pandemic, Performance, Operation

Bagaimana Loyalitas Pengguna Insurtech Terbentuk Melalui Pengalaman Pelanggan Vania Rachma Putri; Arviansyah Arviansyah
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 3 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i4.7250

Digital Application Insurance is emerging as a significant corporate customer-facing application, potentially increasing customer service efficiency while reducing costs. However, little work has attempted to assess the quality of the services they provide to consumers. This study applies e-service service quality & e-recovery service quality with digital applications to predict user experience, satisfaction and loyalty towards digital applications. This research was planned to use a quantitative approach, with data obtained from two primary sources, where the sample for this research proposal was a minimum of two hundred respondents using a questionnaire. The structural equation modeling method was carried out to test the research hypothesis. The hypothesis will show that the e-quality service and recovery service factors have a positive effect on customer loyalty. It is hoped that this study can contribute to digital applications in developing their services by examining the impact of efficiency, provision, security, availability and synchronization, responsiveness, contact. This research highlights new concepts regarding digital e-service and e-recovery service applications. Previous research used customer service chatbots components that measured efficiency, fulfillment, security, availability and compensation, responsiveness, contact. So, this research is to provide valuable insights to insurance management and marketers to develop better services. Keywords: Electronic service quality, E-recovery service quality, customer satisfaction, customer experience, customer loyalty.

Peran Karakteristik Sumber Influencer dan Konten Buatan Pengguna Farah Diba; Arviansyah
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 1 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i1.22130

Penelitian ini mengeksplorasi pengaruh influencer yang terafiliasi dengan Penelitian ini mengeksplorasi pengaruh influencer yang terafiliasi dengan e-commerce terhadap niat beli Millenial dan Gen Z Indonesia untuk membeli produk secara daring melalui platform e-commerce. Penelitian ini menyelidiki source characteristic dan user generated content (UGC) guna mengusulkan kerangka lengkap untuk mekanisme komunikasi persuasif dalam mempengaruhi niat belanja daring konsumen. Dengan menggunakan 242 sampel pengguna media sosial aktif di Indonesia, pemodelan Structural Equation Modeling (SEM) digunakan dengan bantuan perangkat lunak statistik SmartPLS. Ditemukan bahwa source characteristic dan user generated content (UGC) berpengaruh positif terhadap sikap konsumen terhadap UGC, dan selanjutnya berpengaruh positif terhadap niat belanja daring. Temuan penelitian ini dapat bermanfaat bagi pemasar dan influencer untuk meningkatkan pemahaman tentang strategi komunikasi persuasive dalam mengubah sikap konsumen terhadap user generated content (UGC) yang dibagikan.

The Implementation Of Flexibility Enablers In Refurbishment Construction Project Management Mubarok, Ristyawan Fauzi; Arviansyah
Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v11i2.955

This paper investigates the implementation of flexibility enablers in managing project to overcome project complexity or uncertainty. This research is using Q Methodology and in-depth interview with project management experts to understand practitioners’ perspective on flexibility and the implementation in project management practice. This research finds that there are 4 different perspectives on flexibility among refurbishment construction project practitioners and rank of flexibility enablers from the most important to the least important. It is shows that the top ranked flexibility enablers are always applied in construction projects in Indonesia except one flexibility enabler.

Managerial Practices in The Circular Business Model: Case Study of Indonesian Food Industries Zakiyah; Arviansyah
Indonesian Journal of Business and Entrepreneurship Vol. 11 No. 1 (2025): IJBE, Vol. 11 No. 1, January 2025
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.11.1.69

Background: The circular economy is an emerging paradigm designed to address sustainable economic development challenges in Indonesia. At the micro-level, it emphasizes managerial practices in adopting and implementing circular business models.Purpose: This study uses a case study approach to analyze three Indonesian food companies that have incorporated circular economy principles into their operations.Design/methodology/approach: A qualitative approach is utilized, employing semi-structured interview methods to gather in-depth and detailed information. Results: The research identifies managerial practices through a taxonomic framework of circular business model dimensions, focusing on value creation and capture. Managerial practices vary across the three companies based on the nature of their products and waste management processes.Conclusion: The findings underscore the need to strengthen the ecosystem through collaborative efforts among the industrial sector, government, and other institutions.Originality/value (State of Art): This is the first multicase study in Indonesia to explore managerial practices in circular business models at the micro level, specifically within the food industry. Keywords: circular economy, business model, managerial practices, food industry, external factor

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