Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Jurnal Mantik
Tiffany Yunawan
Prima Indonesia University
Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
The Influence of Price, Product Quality and Service Quality on Consumer Satisfaction in Pt. Mestika Power Erika Pantun; Rosinta Romauli Situmeang; Tiffany Yunawan
Jurnal Mantik Vol. 5 No. 3 (2021): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Research done in PT. Mestika Sakti Purpose of the Research is to test and analyze the influence of Price, Product Quality and Service Quality on customer Satisfaction at PT. Mustika Sakti. The research method uses quantitative. The population in this study amounted to 168 of the consumer and the research sample amounted to 118 of the consumer. The sampling technique used is random sampling sampling. The test results show that the partial partial Product Quality has positive and significant effect on customer satisfaction at PT. Mestika Sakti and simultaneous Price, Product Quality, and Service Quality has positive and significant effect on customer Satisfaction at PT. Mustika Sakti
Co-Authors Erika Pantun Rosinta Romauli Situmeang