Nataya Premchaiporn
Chulalongkorn University

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Accessibility of Persons With Disabilities to Study in Higher Education Institutions Sukirno Kirno; Nataya Premchaiporn
Ilomata International Journal of Social Science Vol 3 No 1 (2022): January 2022
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (255.126 KB) | DOI: 10.52728/ijss.v3i1.414

Abstract

The Indonesian government has prohibited universities from refusing students with disabilities to study in universities. This is clearly stated in the Regulation of the Minister of Research and Technology - Higher Education, Number 46 of 2017 concerning Special Education and Special Service Education in Higher Education. But unfortunately, there are still many universities that refuse to accept persons with disabilities to study in their educational institutions. This study is intended to answer the question why universities reject special needs students and what the best solutions are so that special needs students can gain access to study in higher education. This is a qualitative research with a phenomenological approach because it describes a specific, profound phenomenon and obtains the essence of the participants' life experiences at a particular phenomenon. Data was collected through semi-structured interviews with 20 special needs students who graduated from Special Schools who experienced rejection when applying to college. The results of this study indicate that universities need to consider four aspects in managing their programs in order to create inclusiveness in their educational institutions, namely Availability, Accessibility, Acceptability, and Adaptability. In addition, stricter supervision is needed to impose sanctions on universities that reject persons with disabilities.
Tourist Perceptions of Halal Tourism that Provides Tourist Satisfaction: a Case Study on Tourism in West Sumatra Baby SM Poernomo; Mercy Spesa Devina de Fretes; Sukirno Sukirno; Nataya Premchaiporn
Ilomata International Journal of Social Science Vol 3 No 4 (2022): October 2022
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (392.911 KB) | DOI: 10.52728/ijss.v3i4.587

Abstract

Indonesia as one of the countries with the largest Muslim population in the world has enormous potential to develop industry in the halal tourism sector. Halal tourism from year to year is growing continuously, considering the large number of Muslim tourists who travel but still prioritize the guidance of the Islamic religion. One of the regions in Indonesia that is encouraged to become a halal tourist destination is West Sumatra. However, until now, people's understanding of halal tourism is still different from one another. There are even some people who are worried that halal tourism is only for Muslims. This is a qualitative research with a case study approach. Data was collected by semi-structured interviews with 30 tourists, which were classified into domestic Muslim tourists, domestic non-Muslim tourists and foreign tourists. This is done in order to obtain data on how the perception of each tourist about halal tourism and what kind of halal tourism can provide tourist satisfaction. The result of this research shows that basically Muslim tourists, non-Muslims and foreign tourists agree with the implementation of halal tourism, especially in terms of halal food and drinks. Food does not contain pork or other non-halal ingredients and there is no non-halal activities or entertainments. The tourists also agree with the cleanliness factor, both in the object itself and the surrounding environment. However, there is still different perception among the informants regarding the dress code. Some Muslim tourists want visitors to wear clothes that are in accordance with Islamic ethics, while other visitors say that visitors are simply asked to dress modestly.
Extrinsic and Intrinsic Motivation to Improve the Quality of Public Services: A Case Study at the Rumah Sakit Umum Daerah (RSUD) Cengkareng Mira Permata Sari; Baby Poernomo; Mara Elaiza Augustine Flores; Nataya Premchaiporn
Ilomata International Journal of Social Science Vol 3 No 4 (2022): October 2022
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (447.904 KB) | DOI: 10.52728/ijss.v3i4.590

Abstract

This research is intended to answer the questions how the employees of RSUD Cengkareng can improve the quality of their services with extrinsic and intrinsic motivation and what are the obstacles encountered in improving the service quality of RSUD Cengkareng. Data collection methods in this qualitative research are interviews and documentation. The interviews conducted were semi-structured interviews. Researchers conducted interviews with 20 non-medical employees with the criteria of having worked for more than 5 years to obtain data on whether employees have intrinsic motivation to work and provide excellent service to patients and whether the leadership at Cengkareng Hospital provides extrinsic motivation to employees so that they can continue to work. improve services to patients. To get more objective results, the researchers also interviewed 20 Cengkareng Hospital patients, in order to obtain data related to how the services provided by the employees at Cengkareng Hospital. The results of this study indicate that extrinsic motivation given by superiors is highly expected by employees so that employees' intrinsic motivation can increase to provide better services to patient.