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Harlinda Harniati Arfan
Institut Teknologi dan Bisnis Nobel Indonesia
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Pengaruh Kualitas Pelayanan Terhadap Minat Baca Pengunjung Pada Dinas Perpustakaan Dan Kearsipan Kabupaten Sidrap Hasnawati Hasnawati; Harlinda Harniati Arfan; Andi Ririn Oktaviani
Nobel Management Review Vol 2 No 4 (2021): Nobel Management Review
Publisher : Lembaga Penelitian dan Publikasi Nobel Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37476/nmar.v2i4.2693

Abstract

Penelitian ini bertujuan untuk mengetahui untuk mengetahui (1) pengaruh secara parsial kualitas pelayanan terhadap minat baca pengunjung pada Dinas Perpustakaan dan Kearsipan Kabupaten Sidenreng Rappang (2) pengaruh secara simultan kualitas pelayanan terhadap minat baca pengunjung pada Dinas Perpustakaan dan Kearsipan Kabupaten Sidenreng Rappang (3) kualitas pelayanan yang dominan berpengaruh terhadap minat baca pengunjung pada Dinas Perpustakaan dan Kearsipan Kabupaten Sidenreng Rappang Metode pengumpulan data yang digunakan adalah angket, wawancara dan studi dokumen. Metode analisis yang digunakan adalah analisis statistik deskriptif dan analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa (1) kualitas pelayanan tidak berpengaruh pada minat membaca pada Dinas Perpustakaan dan Kearsipan Kabupaten Sidenreng Rappang secara parsial dan simultan (2) berdasarkan hasil pengujian, indikator kualitas pelayanan yaitu daya tanggap, keandalan, jaminan, perhatian, dan kemampuan fisik secara keseluruhan berpengaruh terhadap minat baca dengan nilai unstandardized coefficients beta sebesar 0,018 atau 18% yang menunjukkan bahwa hanya 18% pengaruh indikator kualitas pelayanan mempengaruhi minat baca dan 82% sisanya dipengaruhi oleh variabel lain yang tidak dimasukkan dalam model penelitian . This study aims to find out (1) the partial effect of service quality on visitors' reading interest at the Library and Archives Service of Sidenreng Rappang Regency (2) the simultaneous influence of service quality on visitors' reading interest at the Sidenreng Rappang Regency Library and Archives Service (3) The dominant service quality affects the reading interest of visitors at the Library and Archives Service of Sidenreng Rappang Regency Data collection methods used are questionnaires, interviews and document studies. The analytical method used is descriptive statistical analysis and multiple linear regression analysis. The results showed that (1) service quality has no effect on interest in reading at the Library and Archives Service of Sidenreng Rappang Regency partially and simultaneously (2) based on the test results, service quality indicators were responsiveness, reliability, assurance, attention, and physical ability in general. Overall effect on reading interest with unstandardized coefficients beta value of 0.018 or 18% which indicates that only 18% influence of service quality indicators affects reading interest and the remaining 82% is influenced by other variables not included in the research model..
Pengaruh Tunjangan Sertifikasi, Profesionalisme dan Disiplin Kerja Terhadap Kinerja Guru di Gugus SD Inpres Ujung Katinting Kec. Pa'jukukang Kab. Bantaeng Nurjannah Nurjannah; Mashur Razak; Harlinda Harniati Arfan
Nobel Management Review Vol 2 No 4 (2021): Nobel Management Review
Publisher : Lembaga Penelitian dan Publikasi Nobel Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37476/nmar.v2i4.2695

Abstract

Penelitian ini dilaksanakan pada Gugus SD Inpres Ujung Katinting Kecamatan Pa’jukukang Kabupaten Bantaeng. Tujuan dari penelitian ini adalah untuk menganalisis pengaruh Tunjangan Sertifikasi, Kemampuan Profesionalisme dan Disiplin Kerja terhadap Kinerja Guru di Gugus SD Inpres Ujung Katinting Kecamatan Pa’jukukang Kabupaten Bantaeng. Data penelitian diperoleh melalui survey pada semua guru yang berada di Gugus SD Inpres Ujung Katinting Kecamatan Pa’jukukang Kabupaten Bantaeng, yaitu berjumlah 66 orang. Data dikumpulkan menggunakan kuesioner dengan skala Likert yang dibagikan kepada seluruh responden penelitian. Analisis data menggunakan regresi linier berganda dengan perangkat lunak SPSS 26. Hasil penelitian ini diketahui bahwa (1) Profesionalisme dan disiplin kerja berpengaruh terhadap kinerja guru di Gugus SD Inpres Ujung Katinting Kecamatan Pa’jukukang Kabupaten Bantaeng. Sedangkan tunjangan sertifikasi tidak berpengaruh terhadap kinerja guru di Gugus SD Inpres Ujung Katinting Kecamatan Pa’jukukang Kabupaten Bantaeng. (2) Tunjangan sertifikasi, profesionalisme dan disiplin kerja berpengaruh terhadap kinerja guru di Gugus SD Inpres Ujung Katinting Kecamatan Pa’jukukang Kabupaten Bantaeng. (3) Variabel yang paling dominan berpengaruh terhadap kinerja guru (Y) yaitu disiplin kerja. Penulis mengharapkan untuk dapat meningkatkan kemampuan agar mendapatkan tunjangan profesi; diharapkan kualitas pendidikan di Indonesia mengalami peningkatan Sehingga perlu lebih di tingkatkan profesionalisme guru; Guru yang disiplin akan membawa dampak positif bagi perkembangan peserta didik, maka diperlukan kedisiplinan yang tinggi. This research was conducted at the Ujung Katinting Elementary School Cluster, Pa'jukukang District, Bantaeng Regency. The purpose of this study was to analyze the effect of Certification Allowance, Professionalism Ability and Work Discipline on Teacher Performance in the Ujung Katinting Elementary School Cluster, Pa'jukukang District, Bantaeng Regency. The research data was obtained through a survey of all teachers in the Ujung Katinting Elementary School Cluster, Pa'jukukang District, Bantaeng Regency, which amounted to 66 people. Data were collected using a questionnaire with a Likert scale which was distributed to all research respondents. Data analysis used multiple linear regression with SPSS 26 software. The results of this study indicate that (1) Professionalism and work discipline affect the performance of teachers in the Ujung Katinting Elementary School Cluster, Pa'jukukang District, Bantaeng Regency. While the certification allowance has no effect on the performance of teachers in the Ujung Katinting Elementary School Cluster, Pa'jukukang District, Bantaeng Regency. (2) Certification allowances, professionalism and work discipline affect the performance of teachers in the Ujung Katinting Elementary School Cluster, Pa'jukukang District, Bantaeng Regency. (3) The most dominant variable affecting teacher performance (Y) is work discipline. The author hopes to be able to improve the ability to get professional allowances; It is hoped that the quality of education in Indonesia will increase. Therefore, it is necessary to increase the professionalism of teachers. (3) Discipline is one of the success factors in achieving learning objectives. Disciplined teachers will have a positive impact on the development of students, so high discipline is needed.
Co-Authors Andi Ririn Oktaviani Hasnawati Hasnawati Mashur Razak Nurjannah Nurjannah