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Journal : Telematika : Jurnal Informatika dan Teknologi Informasi

PENGEMBANGAN SISTEM INFORMASI DATA CENTER SEBAGAI PENYEDIA DATA PENYUSUNAN BORANG AKREDITASI Atin Triwahyuni
Telematika Vol 11, No 1 (2014): Edisi Juli 2014
Publisher : Jurusan Teknik Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/telematika.v11i1.510

Abstract

Accreditation is a method of evaluating programs and policies of a college to ensure that the program of study at a college meet certain criteria, which are usually set by the institution / agency accreditation. The problem that often arises is the lack of information that provides a neatly arranged accreditation forms of data compilation. This research is important to do, because it helps reduce data recording repeated in the preparation of the accreditation forms and can speed up the process of preparing the accreditation forms by providing a data center that is packed in an information system. The results showed that the presence of information systems data center accreditation forms can correct accreditation forms of data processing and documentation neat. With the help of the form of office automation system can produce output in the form of a Microsoft Excel file that will facilitate in developing the necessary data in the preparation of the accreditation forms.
STMIK PalComTech Customer Service Questionnaire Processing Application Design Atin Triwahyuni; Eka Hartati; Hera Setiawan; Riska Triani
Telematika Vol 19, No 1 (2022): Edisi Februari 2022
Publisher : Jurusan Teknik Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/telematika.v19i1.6415

Abstract

Purpose: The focus of this research is to create a Consumer Service Questionnaire Dashboard application that can perform questionnaire data processing, service satisfaction analysis and reporting the results of service improvement recommendations at STMIK PalComTech.Design/methodology/approach: This study uses the Prototype method, where this method can interact with the user during user creation. This method consists of five stages, namely communication, planning quickly, modeling the design quickly, making prototypes, and submitting the system or software to the user or users to be tested using the black box testing method.Findings/result: The results of this study resulted in an application for processing customer service questionnaires from STMIK PalComTech, to simplify and shorten UPT-PM staff in preparing reports on the results of the questionnaire recap, reporting and distributing the results of the questionnaire recap of the Head of UPT-PM.Originality/value/state of the art: The system testing technique used in this study is black box testing, this testing technique focuses on the functional specifications of the software, this test is also used to find errors in the system, for example interface errors, performance errors, incorrect or missing functions.