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All Journal Jurnal Kesehatan Masyarakat Unnes Business Quarterly
Alifa Rizqia Rachmawati
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Public Health

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ANALISIS PELAKSANAAN TUJUH LANGKAH MENUJU KESELAMATAN PASIEN DI RUMAH SAKIT ISLAM SULTAN AGUNG SEMARANG Alifa Rizqia Rachmawati; Putri Asmita Wigati; Ayun Sriatmi
Jurnal Kesehatan Masyarakat (Undip) Vol 5, No 1 (2017): JANUARI
Publisher : Fakultas Kesehatan Masyarakat Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (79.022 KB) | DOI: 10.14710/jkm.v5i1.14852

Abstract

Hospital has to design a process,  monitor and evaluate performance, analyze incident intensively in improving its patient safety performance. ‘Seven Steps to Patient Safety’ is a reference for hospitals to implement patient safety program. The objective of this research is to analyze the implementation of Seven Steps to Patient Safety in Sultan Agung Islamic Hospital Semarang. This research is qualitative descriptive research. Data were collected by indepth interview and observation method. The key informants of this research are four Quality Link Safety Champions of four different departments. The result showed that not all steps in Seven Steps to Patient Safety are implemented. There is still blaming culture in departments; the implementation of patient safety is still about collecting data only; mindset is still about only doing the program , not improving the program; lack of management commitment for demonstrating patient safety culture; there are still delays in reporting incident; there is no open communication policy about telling incident to patient and family; and there is no active learning about incident which involving all departments in hospital. Suggestion in this research is hospital need to do a routine meeting and excecutive walkabout which involve excecutive leader, Quality and Safety Committee, and departmens that focuses only about patient safety for demonstrating, enhance patient safety commitment, also improve open and fair patient safety culture.
Peran Mediasi Keterlibatan Karyawan Terhadap Hubungan Antara Budaya Belajar Organisasi, Dukungan Organisasi Yang Dirasakan, Dan Kinerja Karyawan (Studi Pada Karyawan Jantrakakikaki Wilayah Central) Rahmadhania Erlisa Dewi; Alifa Rizqia Rachmawati
Unnes Business Quarterly Vol. 2 No. 2 (2026): UNNES BUSINESS QUARTERLY
Publisher : Unnes Business Quarterly

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh dari Employee Engagement dalam memediasi hubungan antara Organizational Learning Culture, Perceived Organizational Support, dan Employee Engagement terhadap Kinerja Karyawan, yang diukur menggunakan SmartPLS 4.0 terhadap karyawan Jantrakakikaki Wilayah Central. Penelitian ini menggunakan pendekatan kuantitatif dengan menyebarkan 115 kuesioner kepada karyawan Jantrakakikaki Wilayah Central. Pengambilan sampel karyawan menggunakan metode stratified random sampling. Deskriptif analisis dan Structural Equation Modeling- Path analisis digunakan untuk mendeskripsikan dan melakukan tes hipotesis. Hasil penelitian menunjukkan bahwa organizational learning culture tidak memiliki pengaruh secara langsung terhadap employee performance, perceived organizational support memiliki pengaruh positif dan signifikan terhadap employee performance, organizational learning culture memiliki pengaruh terhadap employee engagement, perceived orgaizational support memiliki pengaruh positif dan signifikan terhadap employee engagement, employee engagement memiliki pengaruh positif dan signifikan terhadap employee performance. Organizational learning culture dan perceived organizational support memiliki pengaruh positif dan signifikan terhadap employee performance melalui employee engagement sebagai variabel mediasi.
Co-Authors Ayun Sriatmi Putri Asmita Wigati Rahmadhania Erlisa Dewi