Andhika Chandra Lesmana
POLTEKPAR Palembang

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Analisis Otentisitas Pengalaman Wisatawan pada Virtual Event Suatu Sanggar Budaya di Saung Angklung Ujo Adrian Agoes; Andhika Chandra Lesmana
Manajemen dan Pariwisata Vol. 2 No. 2 (2023): Vol. 2 No. 2 Oktober 2023
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Yapari (STIEPAR YAPARI) Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32659/jmp.v2i2.292

Abstract

The digital technology that has been around us for a long time has had a significant impact on our lives today. Digital technology is prevalent in many sectors of life, such as entertainment, information search tools, and online shopping and purchasing. It is by far the best choice for society in general during the current pandemic. Saung Angklung Udjo is one of West Java's tourist attraction offering traditional Sundanese arts and culture. With the Covid-19 pandemic, SAU must innovate in order to help the government's agenda in controlling the virus's spread, thus to survive under present conditions. This research examines the authenticity of a tourist's experience after virtually participating in an event hosted by SAU. The study's findings suggest that a virtual show in general has not been able to complete the authenticity of the visitor experience in seeing a cultural performance. However, based on the kind of performances presented by SAU, tourists can still have a genuine experience, particularly in the dimension of Existential Authenticity. This means that, to some extent, the experience of viewing virtual performances offers a sense of authenticity to personal experience, but the experience is not perfect, particularly in the aspects of involvement and interactivity.
Analisa Faktor-Faktor Dining Experience dalam Menciptakan Minat Beli Ulang di Café “Kantin” Kota Palembang Andhika Chandra Lesmana
Manajemen dan Pariwisata Vol. 2 No. 2 (2023): Vol. 2 No. 2 Oktober 2023
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Yapari (STIEPAR YAPARI) Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32659/jmp.v2i2.301

Abstract

The phenomenon of establishing coffee shops in Indonesia has become a trend in recent years. This can be seen from the significant increase in the number of coffee shops and domestic coffee consumption in recent years. Palembang is one of the cities in Indonesia, especially southern Sumatra, which cannot be separated from the growth of coffee shops or often known as cafes. Of course, the role of experience felt by consumers is a separate assessment for a cafe which will later become a differentiator in every place, especially cafes which are expected to provide a positive experience for people to come and buy the product again. This research aims to analyze more deeply the Dining Experience Factors in Creating Repurchase Interest in the "Kantin" Cafe, Palembang City. The method used in this research is a quantitative method with a descriptive approach, with data collection techniques in the form of observation, questionnaires, interviews, documentation studies and literature studies. The research results stated that in the Dining Experience variable the majority of respondents "agree" with a percentage of 47%. And of the 3 dimensions of Dining Experience that received a positive response was the Food Quality dimension, this can be seen with the majority of respondents answering "agree" with 70% in the aspect "Quantity or portion of food as expected". The magnitude of the relationship that occurs between Dining Experience and Repurchase Intention has a strong and significant relationship, where the profitability significance value is 0.716 which is greater than 0.50.
Analisis Hubungan Faktor-Faktor Dining Experience dalam Menciptakan Minat Beli Ulang di Café Le Jardin Kabupaten Lahat Provinsi Sumatera Selatan Andhika Chandra Lesmana; Samuel Hamonangan; Nur Shabrina Reznani; Raty Rusmiana
Manajemen dan Pariwisata Vol. 5 No. 1 (2026): April 2026
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Yapari (STIEPAR YAPARI) Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32659/jmp.v5i1.607

Abstract

The growth of the café business annually ranges between 15–20%, indicating that this industry has significant potential and encourages entrepreneurs to start businesses in the food and beverage sector. From a business perspective, cafés and restaurants have become one of the most attractive industries for entrepreneurs in Indonesia due to the vast opportunities and consistent market demand. This can be observed through the increasing number of coffee shops and the rising level of domestic coffee consumption. South Sumatra is one of the provinces in Indonesia that has experienced significant growth in coffee shops, commonly known as cafés. On average, each coffee shop provides a comfortable atmosphere that encourages visitors to stay longer, supported by unique and Instagrammable designs that add value and are expected to attract customers to visit and return to the establishment. When consumers visit a restaurant or café, they expect to receive the best products and services. Davis, Lockwood, Alcott, and Pantelidis (2008) stated that when consumers dine in a restaurant or café, they undergo a dining experience that begins when they arrive at the establishment and continues until they leave the venue. This study employed a descriptive research design using a quantitative approach. Data were collected through questionnaires, observations, interviews, documentation, and literature review. The population of this study consisted of all consumers who were currently experiencing or had previously experienced a dining experience at Le Jardin Café, Lahat Regency. A total of 100 respondents were selected as the research sample. The results of this study indicate that the t-test results show a mean score greater than 3, and the calculated t-value is higher than the t-table value. These findings conclude that consumers have positive perceptions of the Dining Experience and Repurchase Intention variables at Le Jardin Café, Lahat Regency. Meanwhile, the correlation results show that all indicators of the Dining Experience and Repurchase Intention variables have positive relationships; however, the relationships are not strong.