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All Journal An-Nadaa: Jurnal Kesehatan Masyarakat Jurnal Bidan Pintar (JuBiTar)
Yudied Agung Mirasa
Universitas Kadiri
Education Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

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Pengaruh Fasilitas Kesehatan, Kualitas Pelayanan Perawat, Komunikasi Terapeutik Perawat Terhadap Kepuasan Pasien Diklinik Polres Seruyan 2026 Ade Irawan; Yudied Agung Mirasa; Eko Winarti
An-Nadaa: Jurnal Kesehatan Masyarakat (e-Journal) Vol 13, No 1 (2026): AN-NADAA JURNAL KESEHATAN MASYARAKAT (JUNI)
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/ann.v13i1.22972

Abstract

This study was motivated by the continued dissatisfaction of patients with health services related to the availability of facilities, the quality of nursing services, and the effectiveness of therapeutic communication during the treatment process. These conditions indicate that the quality of health services needs to be improved so that the services provided can optimally meet the needs and expectations of patients. Therefore, this study aims to analyze the effect of health facilities, nursing service quality, and therapeutic communication on patient satisfaction at Sidokkes Clinic, Seruyan Police Department. Patient satisfaction is a critical indicator in evaluating healthcare service quality, as it reflects the alignment between patient expectations and actual service performance. This research employed an analytic correlational design with a cross-sectional approach. A total of 100 respondents were selected using accidental sampling. Data were collected through structured questionnaires and analyzed using multiple linear regression with SPSS software. The results indicate that health facilities have a positive and significant effect on patient satisfaction (t = 5.739; p < 0.05), nursing service quality also has a positive and significant effect (t = 2.793; p < 0.05), and therapeutic communication shows a positive and significant effect (t = 6.458; p < 0.05). Simultaneously, the three independent variables significantly influence patient satisfaction (F = 154.645; p < 0.05). The coefficient of determination (Adjusted R²) of 0.823 indicates that 82.3% of the variation in patient satisfaction can be explained by these variables. Therapeutic communication emerged as the most dominant factor, with the highest standardized beta coefficient (0.495). It is concluded that improving the quality of healthcare services needs to focus on strengthening therapeutic communication supported by integrated facility management and nursing service quality in order to increase patient satisfaction.
PENGEMBANGAN SKOR RISIKO KURANG ENERGI KRONIK PADA IBU HAMIL BERBASIS ANC Suginah Suginah; Yudied Agung Mirasa; Eko Winarti
Jurnal Bidan Pintar Vol. 7 No. 1 (2026): April 2026
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/jubitar.v7i1.7457

Abstract

Abstrak Penelitian ini bertujuan mengembangkan skor risiko Kurang Energi Kronik pada ibu hamil berbasis data antenatal care sebagai alat skrining praktis di layanan primer. Penelitian menggunakan desain analitik potong lintang berbasis data sekunder dengan total sampling seluruh ibu hamil yang memiliki catatan pemeriksaan lengkap, kemudian dilakukan pemodelan prediksi untuk menyusun skor dan mengevaluasi kemanfaatannya sebagai alat klasifikasi risiko. Hasil menunjukkan skor risiko dapat dibentuk dari kombinasi faktor maternal yang tersedia pada pencatatan rutin, sehingga mampu membedakan kelompok ibu hamil berisiko dan tidak berisiko secara lebih terarah dibanding penilaian tunggal. Skor yang dihasilkan juga menunjukkan kinerja skrining yang memadai untuk kebutuhan layanan, sehingga dapat membantu petugas menentukan prioritas edukasi gizi, pemantauan status gizi, dan tindak lanjut pada ibu dengan risiko lebih tinggi. Temuan ini penting karena penapisan risiko yang terstandardisasi berbasis data antenatal care memungkinkan deteksi lebih dini dan pengambilan keputusan yang lebih konsisten, terutama pada fasilitas dengan sumber daya terbatas. Kesimpulannya, skor risiko yang dikembangkan berpotensi menjadi alat bantu keputusan sederhana untuk memperkuat pencegahan Kurang Energi Kronik pada ibu hamil melalui penajaman sasaran intervensi, peningkatan kualitas pemantauan, dan optimalisasi tindak lanjut dalam pelayanan antenatal care. Kata kunci: Kurang Energi Kronik; ibu hamil; antenatal care; skor risiko; skrining gizi
Pengaruh Fasilitas Kesehatan, Kualitas Pelayanan Perawat, Komunikasi Terapeutik Perawat Terhadap Kepuasan Pasien Diklinik Polres Seruyan 2026 Ade Irawan; Yudied Agung Mirasa; Eko Winarti
An-Nadaa : Jurnal Kesehatan Masyarakat (e-Journal) Vol 13 No 1 (2026): AN-NADAA JURNAL KESEHATAN MASYARAKAT (JUNI)
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/ann.v13i1.22972

Abstract

This study was motivated by the continued dissatisfaction of patients with health services related to the availability of facilities, the quality of nursing services, and the effectiveness of therapeutic communication during the treatment process. These conditions indicate that the quality of health services needs to be improved so that the services provided can optimally meet the needs and expectations of patients. Therefore, this study aims to analyze the effect of health facilities, nursing service quality, and therapeutic communication on patient satisfaction at Sidokkes Clinic, Seruyan Police Department. Patient satisfaction is a critical indicator in evaluating healthcare service quality, as it reflects the alignment between patient expectations and actual service performance. This research employed an analytic correlational design with a cross-sectional approach. A total of 100 respondents were selected using accidental sampling. Data were collected through structured questionnaires and analyzed using multiple linear regression with SPSS software. The results indicate that health facilities have a positive and significant effect on patient satisfaction (t = 5.739; p < 0.05), nursing service quality also has a positive and significant effect (t = 2.793; p < 0.05), and therapeutic communication shows a positive and significant effect (t = 6.458; p < 0.05). Simultaneously, the three independent variables significantly influence patient satisfaction (F = 154.645; p < 0.05). The coefficient of determination (Adjusted R²) of 0.823 indicates that 82.3% of the variation in patient satisfaction can be explained by these variables. Therapeutic communication emerged as the most dominant factor, with the highest standardized beta coefficient (0.495). It is concluded that improving the quality of healthcare services needs to focus on strengthening therapeutic communication supported by integrated facility management and nursing service quality in order to increase patient satisfaction.
Co-Authors Ade Irawan Eko Winarti Suginah Suginah