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All Journal JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Martabe : Jurnal Pengabdian Kepada Masyarakat Journal of Secretary and Business Administration Jurnal Manajemen Bisnis dan Kewirausahaan JURNAL KEMUNTING PUBLIKA : Jurnal Ilmu Administrasi Publik Jurnal ADAM : Jurnal Pengabdian Masyarakat VALUTA Jurnal Administrasi Bisnis, Manajemen dan Ekonomi Multidisciplinary Indonesian Center Journal Hawa : Jurnal Pemberdayaan Dan Pengabdian Masyarakat (HAWAJPPM)

Eka Komalasari

Universitas Islam Riau

Author-ID : 4216543

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences Other

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ANALISIS PELAYANAN PENGGUNAAN KARTU BPJS KESEHATAN PADA RUMAH SAKIT ISLAM IBNU SINA KOTA PEKANBARU (STUDI KASUS PASIEN RAWAT INAP DAN RAWAT JALAN PADA PENDERITA PENYAKIT DALAM) Novita Sari; Eka Komalasari
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 2 No. 2 (2016): Jurnal Publika
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (276.66 KB)

Health is a major factor of social prosperity to be realized by the government as public service providers. In this case the government makes a health agencies ie Social Security Implementation Agency for Health Care or Health BPJS. Every Hospital using System BPJS including Islam Ibn Sina Hospital Pekanbaru, which provides health services to the user community cards BPJS one of which is the Disease Patients In either through inpatient or outpatient.The purpose of this study was menganalisisi service card usage BPJS on Islam Ibn Sina Hospital Pekanbaru (Case Study Inpatient and Outpatient On Disease Patients In) and know the constraints that occur in the service process. The researchers took samples in the field of population and registration of 5 people, 2 fields of medical records, BPJS the existing Public Health Hospital 1, the public/patients hospitalized 15 people, community/outpatient 30 people.The technique of sampling for employees Hospital is a sampling pusposive, and for the people who inpatient and outpatient using incidental sampling. While it's a theory that researchers use services Mahmudi is the theory that public service standards consists of 10 indicators, but the researchers took six indicators only in accordance with existing phenomena ie. Simplicity procedures, procedures clarity, certainty of time, completeness of facilities and infrastructure, responsibility and comfort. After all the data is analyzed by qualitative and quantitative methods, the obtained results of the analysis service card usage BPJS at the Islamic Hospital Ibn Sina Pekanbaru (Case Study Inpatient and Outpatient On Disease Patients In) categorized as "Pretty Good" both in terms of deployment questionnaires and observations of researchers. Therefore, for the foreseeable future BPJS service card usage in Islam Ibn Sina Hospital Pekanbaru City could be increased again.

ANALISIS KUALITAS PELAYANAN PUBLIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA DUMAI Sukmaida Sukmaida; Eka Komalasari
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 1 No. 1 (2015): Jurnal Publika
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (235.187 KB)

Dumai is a small hamlet on the seashore of the eastern province of Riau. Dumai is a result of the expansion of Bengkalis. Inaugurated as the City on 20 April 1999 by Law No. 16 of 1999 which was the previous status of the City of Dumai. Dumai City is a city in the province of Riau, which has a population of 271 523 which consists of 7 districts and a total area of 1623.38 km2. This study aims to determine the quality of public services in the Department of Population and Civil Registration Dumai City. With this type of research is Desckriptif Survey illustrates the true state with the Kota Dumai study sites sampled and that society has an interest relating to the management of administration, and government officials / employees of the Department of Population and Civil Registration Dumai City with data collection mnggunakan interview and questionnaire . The conclusions of this study are, when viewed from some ministry, the public will tend to have easy, fair and equitable, but in practice that is particularly dumai city in quality of public services as a benchmark for service delivery tends to existing provisions. Maintenance process is convoluted and time consuming reality that must be traveled by the public. Based on the results of this study through questionnaires and interviews the observation of researchers is the lack of quality of public services in providing services, this is caused by the low performance of the pegawaidalam serve and did not escape the political conditions of the employees.

EVALUASI PELAKSANAAN PROGRAM PEMBANGUNAN DAN PEMBERDAYAAN MASYARAKAT DESA MARSAWA KECAMATAN SENTAJO RAYA KABUPATEN KUANTAN SINGINGI Rieke Hanung Pratiwi; Eka Komalasari
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 5 No. 1 (2019): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Implementation of Program Development and Community Empowerment Marsawa Village Sentajo Raya Sub-District Kuantan Singingi Regency is a manifestation of empowerment of village community as written in the law of Republic of Indonesia No. 6 year 2014 about the village in article 1 explanation 12 that is as effort mengembanglkan independence and prosperity of society by increasing knowledge, attitudes, skills, behavior, ability, awareness, and utilization of resources through the stipulation of program policies, activities and assistance in accordance with the essence of the problems and priorities of the needs of the village community. To know more clearly then the researchers used four indicators of the assessment of Effectiveness, Efficiency, Responsiveness and Accuracy. The type of research used is Descriptive Survey with Quantitative research where the writer will will describe the actual situation about what happened at the research location by collecting, identifying, and developing the facts that exist to express the complete objective condition about the object under study. Based on the consideration of the composition and objectives of the research, to find the sample of this study used 2 sampling techniques that is to implement the program by using the entire population census technique used as a sample. While for the people of Marsawa Village with 7% sampling. The data in the research consisted of primary data, primary data were collected by using questionnaires and interviews and secondary data collected using observation technique. While the data analysis technique used is to use the tool table frequency. Based on this analysis technique the researchers assessed and concluded that Implementation of P3MD in Marsawa Village at Successful assessment interval. As for suggestions that can be given to Kuantan Singingi Regency government; first, it is necessary to hold a monitoring system on a regular basis so that later will be known the perceived benefits of the completion of P3MD project in Marsawa Village Year 2016. Secondly, it takes the willingness and enthusiasm of all people of Marsawa Village to continue to support and maintain the results of development that has been implemented as a common property of utility for the entire community of Marsawa Village.

Proses Implementasi Kebijakan Lingkungan Dalam Pemanfaatan Limbah Kelapa Sawit Di Kabupaten Rokan Hulu Dia Meirina Suri; Eka Komalasari
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 5 No. 2 (2019): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

The amount of waste from the management of oil palm plantations in Rokan Hulu Regency, besides having a negative impact on the environment and the community also has a positive impact, one of the positive impacts of palm oil plantation waste management is as an energy source that can be used for electricity. Utilization of palm oil waste is carried out in reference to environmental policies made by the government, this policy shows the government's attention to environmental conditions due to pollution of palm oil processing waste. The implementation of this policy was successfully carried out so as to provide benefits to the community, namely the existence of electricity that can be enjoyed by the community. This can be used as an example or model for other regions that also have extensive oil palm plantations. The purpose of this research is to see the process of implementing environmental policies in the utilization of palm oil waste capable of contributing electricity to the surrounding community. Data analysis uses a qualitative approach with data triangulation and is presented in a descriptive form. The results of the study found that in the implementation process as seen from the idealized policy, the target group, the implementing organization, environmental factors in Rokan Hulu Regency there was collaboration between the government and the community and with the private sector so that the implementation of environmental policies could be carried out and the results could be seen from the presence of PLTBg Providing electricity to residents in three villages, this policy can be said to be successful and can be a model for other areas that have large oil palm plantations.

Kebijakan Pemberdayaan Masyarakat : Melihat Kinerja Badan Pemberdayaan Perempuan, Masyarakat Dan Keluarga Berencana (BPPM - KB) Kota Pekanbaru Dalam Pelaksanaan Usaha Ekonomi Kelurahan Eka Komalasari
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 6 No. 2 (2020): Publika: Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Women's Empowerment, Community and Family Planning Agency in the field of Community Economic Business Development is responsible for implementing the Village Economic Business Program, which is one of the empowerment programs that aims to improve the economy of the community. To develop the Kelurahan Economic Business program, the BPPM - KB is responsible for providing training, counseling and supervision of the implementers in each kelurahan. The problem is that not all kelurahan have succeeded in developing revolving funds and the number of bad loans so that the funds to be channeled back to the community are insufficient so that the community cannot borrow for their business. This is due to the lack of responsibility of the Women's Empowerment, Community and Family Planning Agency in the field of Community Economic Business development in carrying out their duties. This study aims to analyze the performance of women's and family-planning empowerment agencies in implementing community empowerment programs in the city of Pekanbaru (Study of Village Economic Enterprises). Data analysis was carried out qualitatively with data source triangulation techniques with stages of reduction, presentation and withdrawal and verification of data. The results showed that the performance of the Women's Empowerment Agency, Community and Family Planning was not maximal, training, counseling, direction and supervision activities were supposed to be carried out for all kelurahan but were not fulfilled, while the inhibiting factors of performance were the lack of employees who would go to each kelurahan in the city of Pekanbaru.

Co-Authors Al Munaya, Reti Aleyna, Nada Amalia Hasanah Amrillah, Muhammad Faisal Angga Aditia Anindita Amjad, Aurora Annas, Haikal Ryan Budi Mulianto Dia Meirina Suri Erlina Komalasari Hendry Andry Ikko Julianda Imma Syakira Kharisma Agustin Meirinasuri, Dia Melati, Rizma Gusridha Meliyani Meliyani Muhammad Faisal Amrillah Novita Sari Nurman Nurman Nurmasari Nurmasari Nurmasari Nurmasari, Nurmasari Raihana, Raihana Ratih, Vransiska Ratna Anggraini Raudha, Shinta Putri Rieke Hanung Pratiwi Rosmayani Rosmayani, Rosmayani Sintari, Riska Siti Fatimah Sukmaida Sukmaida Takbir Purbosari

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